Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great customer service! Simon w/ customer was helpful and made my transaction easy.
The call was Fast, easy and officiant! He was great to talk to!
Dear John,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
I needed to call in to confirm my shipping info and the rep that answered was so helpful and kind. Will definitely be shopping with you all more in the future!
Dear Crystal,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
They are fast, efficient and helpful! I will order from these people again! Thank you!
Dear Thea,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
Always a pleasure getting discounts and having a great customer service experience
Dear Maksim,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
Easy to navigate website, lots of choices and very efficient and friendly staff.
Dear Katherine,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
I shopped for a nightstand for my 10 year old grandson. Lots of choices. Competitive prices. I ordered a nightstand then received a text message to verify the shipping address. This was a good security measure because the shipping address was different from my billing address. The customer service representative was professional and pleasant to talk to. He confirmed the information and thanked me for my purchase.
Dear Elizabeth,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
The staff was helpful with my concern to receive my order when I need it and offered to both process it right away and leave a note in hopes to help move the order. He went the extra mile, and I appreciate that.
Dear Yvonne,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
Products came quickly, well packaged, and all parts were there. However, there was some slight damage to the backs of one of the chairs and I am waiting for that issue to be resolved. Put in a customer service request last night. If I am able, I will update the rating once this issue is resolved.
Dear Vicki,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
Simon was a huge help. Very grateful for the information he provided!
Dear Janet,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
When I attempted to have my purchase shipped to my daughter in another city, my purchase was rejected because the zip codes on my card and the destination differed. When I called and spoke to a sales rep in person the purchase sailed through without an issue. Even though I was initially annoyed, I appreciated that their system prevented what could have been a stolen card. Free shipping - wow!
Dear Virginia,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
Easy to navigate and make selections. I loved it. I would recommend it to anyone
Dear Nilsa,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
Even though it took a little longer to get to me than expected, the service was above and beyond… highly recommend!
Dear Nicki,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
This is not my first experience with this company. They have all been wonderful, but this one was exceptionally wonderful because I had Shawn helping me place my order and answering all my questions about the timing of the order being delivered, what I needed beyond what was on the website and what items were in stock. Without Sean I would have left out some really important accessories. Thank you for a wonderful experience and I'm looking forward to continue to work with this company and Sean. All the items have always been delivered with the utmost care and quality, exceptionally good prices too!
Dear Lisa,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
The person who helped me was very helpful and professional and took the time for the issue I had
Dear George,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
Friendly customer service rep! Should be shipping g very soon, which is great. Updated via email are timely.
Dear Nolan,
Firstly, we want to extend our heartfelt thanks to you for taking the time to share your impressions with us. Your engagement is truly appreciated and goes a long way in enhancing our community.
We're delighted to learn that you had a positive experience. It's always our top priority to provide excellent service and ensure our customers' needs are met swiftly and efficiently. Our team is dedicated to maintaining these high standards at all times, and we're always here to keep you updated.
In conclusion, it's customers like you who reaffirm our commitment to deliver consistently excellent service. We look forward to continuing to meet and exceed your expectations.
Warm Regards,
Customer Experience Team
Perfect the sales rep was extremely polite, spoke clearly & we got the transaction completed very quickly. I'm smiling. 😊
Dear Cecile,
We sincerely appreciate your kind words and the time you've taken to share your experience with us. Your engagement is truly invaluable.
Your satisfaction is our top priority, and we are committed to maintaining the highest standards of customer service. Our team of professionals is dedicated to providing swift, clear, and courteous interactions, ensuring every engagement leaves our customers smiling.
Concluding, we relentlessly strive for excellence in our service, consistently delivering on our promise of a seamless and delightful experience. Thank you once again for your affirmation, Cecile.
Warm Regards,
Customer Experience Team
Very helpful and made the process easy! Listened to what happened and fix the problems with no issues.
Dear Ryan,
We're delighted to read your positive feedback, and we sincerely appreciate your time spent sharing this review. Your engagement is truly valuable to us.
Our commitment to providing exceptional service is unwavering. We strive for excellence, ensuring that every interaction is handled with utmost professionalism, efficiency, and empathy. This is an integral part of our ethos and we're proud to uphold these standards consistently.
In conclusion, our dedication to delivering consistently high-quality service is our priority. Your experience is a testament to this commitment and we look forward to continuing this legacy of excellence in all we do. Thank you once again, Ryan, for your kind words.
Best regards,
Customer Experience Team
The representative I worked with, Azure F., was exceptional. His help started with a conversation when I called in, and turned into a great email exchange keeping me updated on the status of my shipment. He was even willing and able to help me make an address change that would have delayed my product. He made the experience frictionless. I love it
Dear Erin,
We're delighted to read your review, and thank you for taking the time to share your positive experience with us.
Your feedback serves as a testament to the high standards of customer service we tirelessly strive for. Our representatives, like Azure F., are indeed committed to delivering exceptional service, ensuring that every interaction is as seamless as possible.
We pride ourselves on consistently providing an unparalleled customer experience, and it's always a pleasure to hear when we've achieved that. Thank you once again for your endorsement of our unwavering commitment to excellence.
Kind Regards,
Customer Experience Team
I appreciate the Customer Service. They informed me when furniture was being loaded and how soon to expect a call for delivery. Best Prices!
Dear Cynthia,
We're delighted to hear from you and appreciate your wonderful feedback.
Your engagement with our service is highly valued. Every day, we strive to provide the utmost care and attention to ensure all our customers receive the level of service they deserve. It's through dedicated customers like you that we continue to uphold our uncompromising commitment to excellence.
We take pride in setting high standards in customer service, as this forms the cornerstone of our mission. We believe it's not just about providing the best prices, but also about creating a seamless and stress-free experience for you, from the moment you choose us until your purchase arrives at your door.
In conclusion, your commendation is a testament to our relentless pursuit of service excellence. We will continue to deliver on our promise, always placing your satisfaction at the forefront.
Thank you once more for your kind words, Cynthia. We look forward to serving you again soon.
Warm regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Kimberly,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team