Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of 1StopBedrooms

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


How would you rate 1StopBedrooms?
grey stargrey stargrey stargrey stargrey star

1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

15,798 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Nyemie D.
Unfollow Nyemie D.
Share Review
Report Review

Great quality living room set
March 22, 2024

Great quality living room set. Swift and informed delivery. Exceptional customer service.

Date of experience: March 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Nyemie,

We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.

Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.

We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.

Thank you once again for your trust and loyalty.

Warm Regards.
Customer Experience Team

Georgia
1 review
0 helpful votes
Follow Conner V.
Unfollow Conner V.
Share Review
Report Review

Great price and great customer service. Overall I would definitely recommend buying from 1stopbedrooms.

Date of experience: March 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Conner,

We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.

Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.

We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.

Thank you once again for your trust and loyalty.

Warm Regards.
Customer Experience Team

New Mexico
1 review
0 helpful votes
Follow Travis K.
Unfollow Travis K.
Share Review
Report Review

Very polite and helpful
March 22, 2024

Very polite and helpful. Said they are in Brooklyn, helped me change my chairs.

Date of experience: March 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Travis,

We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.

Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.

We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.

Thank you once again for your trust and loyalty.

Warm Regards.
Customer Experience Team

Virginia
1 review
0 helpful votes
Follow Gigi L.
Unfollow Gigi L.
Share Review
Report Review

Everything smooth with the shopping. Great with payment options. Subtracted a star because delivery is scheduled for 10 days out.

Date of experience: March 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Gigi,

We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.

Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.

We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.

Thank you once again for your trust and loyalty.

Warm Regards.
Customer Experience Team

California
1 review
0 helpful votes
Follow Raz U.
Unfollow Raz U.
Share Review
Report Review

Great pricing and even better shipping options. Easy to use website makes it easy to browse and shop.

Date of experience: March 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Raz,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

California
1 review
0 helpful votes
Follow Edward N.
Unfollow Edward N.
Share Review
Report Review

In today's world where most people/companies are only out for their own profit, 1StopBedrooms exceeded our expectations by miles! From the customer service reps who answer and transfer our calls to the sales rep we dealt with during the buying process, was all just outstanding! Raymond was our sales rep and he was not only courtesy but very professional in our conversations to his handling of our bedroom set purchase. Then before shipping, my wife changed her mind on color and style. Raymond made this entire exchange process painless and easy for us. From his knowledge, and professionalism to his prompt turn around time. We now eagerly await our new bedroom set!
Thank you 1StopBedrooms and a Big Thank you to Raymond!
Sincerely, The Meindersee's

Date of experience: March 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Edward,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

Florida
1 review
0 helpful votes
Follow Lori D.
Unfollow Lori D.
Share Review
Report Review

Items were packaged very well
March 22, 2024

Items were packaged very well. Items were received sooner than expected & arrived in perfect condition.

Date of experience: March 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Lori,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

Oregon
1 review
0 helpful votes
Follow Naomi F.
Unfollow Naomi F.
Share Review
Report Review

Great prices and so many choices!
March 22, 2024

Great prices and so many choices! High quality furniture that looks amazing!

Date of experience: March 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Naomi,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

Tennessee
1 review
0 helpful votes
Follow Martie V.
Unfollow Martie V.
Share Review
Report Review

I have been looking at home office desks and a picture of one popped up in an ad on my desktop. I loved the design and couldn't believe the price. I recognized the manufacturer but not the website, therefore I was a little reluctant since the price seemed too good to be true. I went ahead and ordered it and hoped for the best. I received my desk in about a week and it is just as the picture showed. I love it and the best thing is the value for the price I paid.

Date of experience: March 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Martie,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

Florida
1 review
0 helpful votes
Follow Peggy L.
Unfollow Peggy L.
Share Review
Report Review

Love this place
March 22, 2024

Love this place. I've been through fraud in the past and it took 3 years to get fixed. They used my correct billing address but had stuff shipped to a different location ( where I have never lived in that State in my life)...this company actually called me to verify I had a different shipping and billing address and if I wanted it shipped to that different address. All companies should do this and in my 60 years, this is the first and only one that has! I was super impressed!

Date of experience: March 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Peggy,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

Texas
2 reviews
0 helpful votes
Follow Cindy H.
Unfollow Cindy H.
Share Review
Report Review

Love the pricing and customer service was very helpful and updates on deliveries very helpful!

Date of experience: March 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Cindy,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

Georgia
1 review
0 helpful votes
Follow Caroline A.
Unfollow Caroline A.
Share Review
Report Review

Very good customer service and easy to work with. Delivery time was perfect as well and set up was not stressful

Date of experience: March 16, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Caroline,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

Michigan
1 review
0 helpful votes
Follow Yogesh I.
Unfollow Yogesh I.
Share Review
Report Review

It was very good online, and then i got a call from representative, it was other level in the call, he helped me in all the offers and also expedited my delivery as per my request. He is very knowledgeable and cooperative. He gave storage options too in case of my absence during delivery.

Date of experience: March 16, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Yogesh,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

Texas
1 review
0 helpful votes
Follow Tyesha L.
Unfollow Tyesha L.
Share Review
Report Review

I've had a great experience
March 22, 2024

I've had a great experience. Furniture came and looks amazing.

Date of experience: March 16, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Tyesha,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

North Carolina
1 review
0 helpful votes
Follow Cheryl K.
Unfollow Cheryl K.
Share Review
Report Review

I ordered the raelyn L shaped desk
March 22, 2024

I ordered the raelyn L shaped desk. It was super easy to put together and looks beautiful in my office. I especially love the antiqued finish.

Date of experience: March 16, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Cheryl,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

Pennsylvania
1 review
0 helpful votes
Follow Karen T.
Unfollow Karen T.
Share Review
Report Review

Great selection on reclining sofas and the lowest price of any of the websites who carried it.

Date of experience: March 16, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Karen,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

Missouri
1 review
0 helpful votes
Follow Anna I.
Unfollow Anna I.
Share Review
Report Review

Shipping took about 4 weeks from the time I ordered it until it was delivered. They did an awesome job keeping you update on the process. I will be purchasing more furniture from them

Date of experience: March 16, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Anna,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

South Carolina
1 review
0 helpful votes
Follow Adam M.
Unfollow Adam M.
Share Review
Report Review

Joe was great on the phone
March 22, 2024

Joe was great on the phone. He was able to answer all my questions and help me place the order. Joe also Verified availability, And made me feel valued as a customer.
He gave me a number of options to protect the furniture as well. As shipping the furniture.
I look forward to receiving my new living room furniture, next month.

Date of experience: March 16, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Adam,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

California
1 review
0 helpful votes
Follow Joan D.
Unfollow Joan D.
Share Review
Report Review

My purchase was completely online
March 22, 2024

My purchase was completely online. I read the detailed specifications, options, delivery dates, etc. Many other sites have same brand and style for equal or less than 1Stop Bedrooms. However, customer satisfaction was definitely worth shopping here. Delivery was on time as stated, my bedroom set was set up very quick and with care! I have already recommended my friends and you should too! THANKS!

Javier V

Date of experience: March 16, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Javier,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team

Washington
1 review
0 helpful votes
Follow Taylre N.
Unfollow Taylre N.
Share Review
Report Review

We had been looking for a new couch and found it for a bit cheaper at 1stop. The ordering proceess was easy and delivery arrived within 5 weeks. The couch is exactly the one we were looking at and us soooo comfy!

Date of experience: March 16, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Taylre,

We're thrilled to see your review! Your engagement with us is genuinely appreciated.

Our team strives to maintain the pinnacle of customer service and satisfaction, consistently providing favorable pricing and efficient shipping options. It's our unwavering commitment to these high standards that allows us to meet and exceed expectations every day.

Your positive feedback serves as a testament to our continuous efforts to deliver excellence in service. We're sincerely grateful for your recognition and look forward to serving you again in the future.

Warm regards.
Customer Experience Team