Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great service! So far, they have kept me informed every step of the shipment process
Great company for furniture. Very thorough and best prices in all. Get furniture from name brand store for a quarter of the price. Excellent customer service. My go to furniture company from now on
Dear Oscar,
Firstly, we want to express our heartfelt appreciation for taking the time to share your experience with us. Your engagement is truly valuable and we thank you for it.
Our team strives to maintain the highest level of customer service, and your feedback confirms that our efforts are resonating with our treasured customers. We take pride in our exceptional communication and commitment to delivering quality furniture that meets your needs.
As we continuously aim for excellence, your satisfying experience is a testament to the consistency of our service. We assure you that this standard is not merely a goal, but it's the norm you can always expect from us.
Once again, thank you for acknowledging our unwavering dedication to exceptional service. We look forward to serving you again in the future.
Best regards.
Customer Experience Team
Online ordering was easy, and the furniture looks even better than the pictures! We ordered the white glove service, and it was perfect!
Dear Robin,
We sincerely appreciate you taking the time to share your feedback with us. Your engagement is invaluable and we're delighted to receive your 5-star rating.
Our team is dedicated to maintaining the highest level of customer service, and it is gratifying to know that our efforts are resonating with our esteemed customers like you. Our commitment to excellence is unwavering, and we strive to exceed expectations at all times.
In conclusion, we remain dedicated to delivering consistent, top-notch service that ensures an unparalleled customer experience. Your review is a testament to our ongoing pursuit of excellence.
Thank you once again, Robin, for your positive feedback.
Best Regards.
Customer Experience Team
Rep was professional and knowledgeable with great communication skills. I had a great customer service experience!
Dear Brandle,
We sincerely appreciate you taking the time to share your feedback with us. Your engagement is invaluable and we're delighted to receive your 5-star rating.
Our team is dedicated to maintaining the highest level of customer service, and it is gratifying to know that our efforts are resonating with our esteemed customers like you. Our commitment to excellence is unwavering, and we strive to exceed expectations at all times.
In conclusion, we remain dedicated to delivering consistent, top-notch service that ensures an unparalleled customer experience. Your review is a testament to our ongoing pursuit of excellence.
Thank you once again, Brandle, for your positive feedback.
Best Regards.
Customer Experience Team
Great and pleasant. The gentleman explained what he needed from me and made me feel very comfortable. He was able to process my order with no further delay.
Dear Lydia,
We sincerely appreciate you taking the time to share your feedback with us. Your engagement is invaluable and we're delighted to receive your 5-star rating.
Our team is dedicated to maintaining the highest level of customer service, and it is gratifying to know that our efforts are resonating with our esteemed customers like you. Our commitment to excellence is unwavering, and we strive to exceed expectations at all times.
In conclusion, we remain dedicated to delivering consistent, top-notch service that ensures an unparalleled customer experience. Your review is a testament to our ongoing pursuit of excellence.
Thank you once again, Lydia, for your positive feedback.
Best Regards.
Customer Experience Team
Great customer service! Definitely buying more things from this co.
Dear Daumielle,
Firstly, we want to express our heartfelt appreciation for taking the time to share your experience with us. Your engagement is truly valuable and we thank you for it.
Our team strives to maintain the highest level of customer service, and your feedback confirms that our efforts are resonating with our treasured customers. We take pride in our exceptional communication and commitment to delivering quality furniture that meets your needs.
As we continuously aim for excellence, your satisfying experience is a testament to the consistency of our service. We assure you that this standard is not merely a goal, but it's the norm you can always expect from us.
Once again, thank you for acknowledging our unwavering dedication to exceptional service. We look forward to serving you again in the future.
Best regards.
Customer Experience Team
Changes and adjustments were easy & efficiently done. I would recommend to anyone who choses to purchase furniture with you. Thank you so. Job well doneππππ
Dear Robin,
We sincerely appreciate you taking the time to share your delightful experience with us. Your engagement is truly valued and it contributes greatly towards our mission of delivering exceptional service to all customers.
Our team is steadfast in consistently maintaining the highest standards of customer service. We believe in keeping communication clear and ensuring our patrons are well-informed at every stage of their purchase. Your positive feedback reaffirms our commitment to this mission.
Moreover, it is our uncompromising dedication to quality that all customers, like yourself, can always trust in. Your satisfaction, reflected in your review, is a testament to the fact that we always strive to uphold.
Once again, thank you for acknowledging our consistent excellence in service. We look forward to continuing to meet and exceed your expectations in the future.
Best Regards,
Customer Experience Team
This Morning I had the pleasure of speaking with Raymond, in regards to placing an order. He was very polite, knowledgeable and professional. He answered all of concerns and questions, and just made the entire process in placing my order extremely easy. This was my very first time shopping and placing an order with 1Stopbedrooms. I highly recommend this company if you looking for affordable prices and great customer service! I will definitely be a return customer in the very near future.
Dear Annette,
We deeply appreciate you taking the time to give us your feedback. Your engagement with us is valuable and we're grateful for your support.
Every day, we strive to uphold the highest standards in the service we offer to our valued customers. Our team is committed to providing exceptional experiences, ensuring complete satisfaction and going above and beyond at every opportunity.
Your positive recognition serves as a reaffirmation of the standards we hold ourselves to. Rest assured, we will continue to deliver the same level of impeccable service that our customers have come to expect from us.
Thank you once again, for being a part of our journey towards consistent excellence in service.
Best Regards.
Customer Experience Team
Since the furniture is already assembled, they switched my white glove delivery to delivery with scotchgard for our furniture. It was very kind of them to offer that! Looking forward to having it in our new home in a month! Thank you!
Dear Heather,
We're genuinely thrilled to hear from you. Thank you for taking the time to share your experience. Your engagement truly enriches our community.
Our team is absolutely committed to providing the highest standards of service. We take pride in our ability to exceed expectations, always aiming to deliver a seamless and delightful experience with every interaction.
We're grateful for your acknowledgment, as it reinforces our commitment to consistently delivering excellence in service. Your feedback is a testament to our dedicated team's unwavering focus on customer satisfaction.
Thank you once again, Heather. It's customers like you who inspire us to strive for excellence every single day.
Best Regards.
Customer Experience Team
Went great and got deal done quick! Thank you Joe for the help and being on top of it
Dear Justin,
We're genuinely thrilled to hear from you. Thank you for taking the time to share your experience. Your engagement truly enriches our community.
Our team is absolutely committed to providing the highest standards of service. We take pride in our ability to exceed expectations, always aiming to deliver a seamless and delightful experience with every interaction.
We're grateful for your acknowledgment, as it reinforces our commitment to consistently delivering excellence in service. Your feedback is a testament to our dedicated team's unwavering focus on customer satisfaction.
Thank you once again, Justin. It's customers like you who inspire us to strive for excellence every single day.
Best Regards.
Customer Experience Team
Raymond was very helpful and helped us save a little on our order
Dear Adam,
We're genuinely thrilled to hear from you. Thank you for taking the time to share your experience. Your engagement truly enriches our community.
Our team is absolutely committed to providing the highest standards of service. We take pride in our ability to exceed expectations, always aiming to deliver a seamless and delightful experience with every interaction.
We're grateful for your acknowledgment, as it reinforces our commitment to consistently delivering excellence in service. Your feedback is a testament to our dedicated team's unwavering focus on customer satisfaction.
Thank you once again, Adam. It's customers like you who inspire us to strive for excellence every single day.
Best Regards.
Customer Experience Team
Great experience! 1st stop was able to price match and Colby did a great job with the transaction. Highly recommend.
Dear Ken,
We appreciate you taking the time to share your positive experience with us. Your engagement is what helps us thrive and continue to deliver top-notch service.
We take great pride in maintaining the high standards of our customer service and your feedback affirms the hard work we put in every day. Our team, including Colby, is dedicated to providing the best possible experiences for all our valued customers.
Your recommendation is a testament to our ongoing commitment to exceptional service. We look forward to consistently exceeding your expectations in the future. Thank you once again for your kind words.
Kind regards,
Customer Experience Team
Great representative. He was kind, helpful, and and saved me money.
He was very helpful and thorough. I'm a repeat customer and that's because of the service I received the first time and I'm hopeful this time will be just as pleasant.
Dear Customer,
Thank you for taking the time to share your experience with us. We truly appreciate your engagement and your decision to let others know about your positive experience.
As a team, we are passionately committed to delivering exceptional service, and it's heartening to see that commitment reflected in your interactions with us. It's our utmost priority to ensure that every customer feels valued and confident in their decision to choose us.
We strive to consistently provide a seamless and efficient process from order to delivery, focused on surpassing expectations. Stories like yours are a testament to this commitment, and we're thrilled to have been a part of your journey to a beautifully furnished home.
We look forward to serving you again with the same level of excellence.
Best Regards,
Customer Experience Team
The website makes things easy to order and they have great and friendly customer service!
Dear Customer,
Thank you for taking the time to share your experience with us. We truly appreciate your engagement and your decision to let others know about your positive experience.
As a team, we are passionately committed to delivering exceptional service, and it's heartening to see that commitment reflected in your interactions with us. It's our utmost priority to ensure that every customer feels valued and confident in their decision to choose us.
We strive to consistently provide a seamless and efficient process from order to delivery, focused on surpassing expectations. Stories like yours are a testament to this commitment, and we're thrilled to have been a part of your journey to a beautifully furnished home.
We look forward to serving you again with the same level of excellence.
Best Regards,
Customer Experience Team
Appreciate the follow through on my order, quick phone response, and prices offered for furniture!
Dear Customer,
Thank you for taking the time to share your experience with us. We truly appreciate your engagement and your decision to let others know about your positive experience.
As a team, we are passionately committed to delivering exceptional service, and it's heartening to see that commitment reflected in your interactions with us. It's our utmost priority to ensure that every customer feels valued and confident in their decision to choose us.
We strive to consistently provide a seamless and efficient process from order to delivery, focused on surpassing expectations. Stories like yours are a testament to this commitment, and we're thrilled to have been a part of your journey to a beautifully furnished home.
We look forward to serving you again with the same level of excellence.
Best Regards,
Customer Experience Team
From placing my order to delivery, it all went very smoothly. The quality of the pieces are excellent and I would definitely order from them again.
Dear Customer,
Thank you for taking the time to share your experience with us. We truly appreciate your engagement and your decision to let others know about your positive experience.
As a team, we are passionately committed to delivering exceptional service, and it's heartening to see that commitment reflected in your interactions with us. It's our utmost priority to ensure that every customer feels valued and confident in their decision to choose us.
We strive to consistently provide a seamless and efficient process from order to delivery, focused on surpassing expectations. Stories like yours are a testament to this commitment, and we're thrilled to have been a part of your journey to a beautifully furnished home.
We look forward to serving you again with the same level of excellence.
Best Regards,
Customer Experience Team
It was my 2nd order from 1stopbedrooms & again I am totally pleased. Their shipment is a little slow but so worth it! The price point is very good & the quality is excellent. Packaging was above excellent to ensure safe delivery & parts & pieces were detailed & all there! I recommend them highly.
Dear Customer,
Thank you for taking the time to share your experience with us. We truly appreciate your engagement and your decision to let others know about your positive experience.
As a team, we are passionately committed to delivering exceptional service, and it's heartening to see that commitment reflected in your interactions with us. It's our utmost priority to ensure that every customer feels valued and confident in their decision to choose us.
We strive to consistently provide a seamless and efficient process from order to delivery, focused on surpassing expectations. Stories like yours are a testament to this commitment, and we're thrilled to have been a part of your journey to a beautifully furnished home.
We look forward to serving you again with the same level of excellence.
Best Regards,
Customer Experience Team
Good customer service,and they pick up phone calls first.
Dear Customer,
Thank you for taking the time to share your experience with us. We truly appreciate your engagement and your decision to let others know about your positive experience.
As a team, we are passionately committed to delivering exceptional service, and it's heartening to see that commitment reflected in your interactions with us. It's our utmost priority to ensure that every customer feels valued and confident in their decision to choose us.
We strive to consistently provide a seamless and efficient process from order to delivery, focused on surpassing expectations. Stories like yours are a testament to this commitment, and we're thrilled to have been a part of your journey to a beautifully furnished home.
We look forward to serving you again with the same level of excellence.
Best Regards,
Customer Experience Team
We purchased 3 sets of 2 dining chairs and they are absolutely gorgeous! Love them! Sometimes you wonder about quality when buying blind and online, but these exceed expectations. We will definitely shop again at this 1stop!
Dear Customer,
Thank you for taking the time to share your experience with us. We truly appreciate your engagement and your decision to let others know about your positive experience.
As a team, we are passionately committed to delivering exceptional service, and it's heartening to see that commitment reflected in your interactions with us. It's our utmost priority to ensure that every customer feels valued and confident in their decision to choose us.
We strive to consistently provide a seamless and efficient process from order to delivery, focused on surpassing expectations. Stories like yours are a testament to this commitment, and we're thrilled to have been a part of your journey to a beautifully furnished home.
We look forward to serving you again with the same level of excellence.
Best Regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Kiara,
We sincerely appreciate you taking the time to share your feedback with us. Your engagement is invaluable and we're delighted to receive your 5-star rating.
Our team is dedicated to maintaining the highest level of customer service, and it is gratifying to know that our efforts are resonating with our esteemed customers like you. Our commitment to excellence is unwavering, and we strive to exceed expectations at all times.
In conclusion, we remain dedicated to delivering consistent, top-notch service that ensures an unparalleled customer experience. Your review is a testament to our ongoing pursuit of excellence.
Thank you once again, Kiara, for your positive feedback.
Best Regards.
Customer Experience Team