Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Impressive service. Answered all my questions. By calling I found out about coupons and saved even more money.
Love, love this piece! The whole experience was great! Awesome website & great communication & packaged very well. First saw on Wayfair for alot more $ another bonus for continuing to be a very satisfied customer
Dear Paula,
Thank you for sharing your delightful experience with us. Your engagement and support are genuinely appreciated.
We take immense pride in maintaining our high standards of customer service. Our team is dedicated to ensuring an exceptional and seamless experience for all our valued customers, from the ease of navigating our website to the care we take in packaging our products.
Our enduring commitment to excellence is reflected in the positive interactions shared by wonderful customers like yourself. We're delighted to continue this journey of delivering top-notch service and look forward to serving you in the future. Thank you for being a part of our story of consistent service excellence.
Best Regards.
Customer Experience Team
Joe is extremely warm and helpful with my inquiry and purchase of Ventura Amber bed and dresser. Will definitely shop again in the future.
Dear Yingying,
We're delighted to see your generous review and appreciate you taking the time to share your experience with us.
We stand by our commitment to providing exceptional service to every customer, every time. It's a joy to see that you've experienced our dedication to this mission firsthand. Your satisfaction is the true mark of our success, and we're thrilled that Joe was able to provide you with an incredibly warm and helpful experience.
As we continue to strive for excellence in all aspects of our service, we are grateful for customers like you who affirm that we're on the right track. We look forward to providing you with more outstanding experiences in the future.
Best Regards.
Customer Experience Team
I originally contacted Joe because I needed a new bed frame because I broke mine by doing a foolish act. He was excellent to the point placed the order and we used an old credit card that was still on file only problem was I replaced that credit card so it was declined. I called back and I spoke to Raymond who was also just as excellent as Joe. I am very impressed with your company I am impressed with the people that I get on the phone and the quickness as to which I can get through the automation which rarely happens nowadays to get to a live person keep up the good work and props to Joe and Raymond
Dear Alan,
Firstly, let me express our heartfelt appreciation for taking the time to share your experience with us. We are grateful for your engagement and are always eager to hear from our valued customers like you.
It's delightful to hear how well our team members, Joe and Raymond, met your expectations. Our unwavering commitment to delivering excellent service and providing a seamless customer experience is part of our core values. Your positive experience is a testament to the consistent dedication and professionalism our team puts forth every day.
In conclusion, your kind words have reiterated the narrative of our company's consistent excellence in service. We strive to provide our customers with top-notch service at every interaction and are thrilled that this was reflected in your experience.
Thank you once again, Alan. We look forward to serving you in the future!
Best Regards.
Customer Experience Team
I love this company! So easy to work with! And the furniture is always top notch!
Dear Cathy,
We're thrilled to hear from you! Thank you for taking the time to share your positive experience with us.
Your satisfaction as our valued customer is our utmost priority. We take immense pride in delivering top-notch furniture and maintaining a high standard of service, always. Our team is dedicated to providing an effortless experience for our cherished customers, just as you have described.
In closing, we are committed to continuous excellence in our service. We look forward to serving you with the same high standards in the future.
Warm regards,
Customer Experience Team
I just purchased a new sectional and am so happy I went through 1 Stop Bedrooms. I placed the order over the phone and the customer service was excellent. They were quick, efficient, and very friendly. Bonus… they had the best pricing I could find anywhere. I will definitely be ordering from them in the future!
Dear Jessica,
We truly appreciate your kind words and the time you took to share your delightful experience with us. Your feedback is valuable and greatly appreciated.
Your experience reflects our unwavering commitment to delivering top-notch customer service. We always strive to provide the highest standard of service, with efficiency and friendliness at its core, ensuring our customers feel valued every time they engage with us.
In conclusion, it is heartening to see our commitment to excellence being recognized and appreciated. We look forward to continuing this tradition of service excellence, ensuring an outstanding shopping experience for all our esteemed customers like you. Thank you once again for your positive feedback.
Warm Regards.
Customer Experience Team
Great customer service. Easy to keep track. Would highly recommend.
Dear Leigh,
We sincerely appreciate your feedback and are thrilled to know that you had a pleasing experience with us.
Thank you for taking the time to share your endorsement, your engagement is truly valued.
We pride ourselves on maintaining the highest standards of customer service. It is our continuous endeavor to ensure seamless experiences for all our patrons.
Your commendation is testament to our unyielding commitment to excellence. We look forward to continuing to serve you with the level of service you have come to expect and appreciate.
Warm Regards.
Customer Experience Team
Furniture is beautiful, ordering was easy. I was not aware that ordering a bed frame did not include the support system. But I was contacted before shipping to add that, because it is definately required to connect the head and foot board and support the mattress. All items were packed very well to prevent damage and look great though.
Dear Anita,
We are delighted to hear from you and appreciate your time in sharing such a positive review.
Your feedback is valuable to us, as it affirms our commitment to providing the highest level of service to our customers. We take pride in ensuring the ordering process is smooth, and that our delivery is done with utmost care to deliver the beautiful furniture that you've chosen.
Our mission is to maintain this level of excellence, offering you an exceptional experience each time you choose us. We promise to continue delivering products and services that meet your expectations and enhance your home's beauty.
Thank you once again for your kind words and your trust in our service.
Warm Regards.
Customer Experience Team
I was pleasantly surprised at how easy the purchase & delivery were.
Dear Ellen,
We sincerely appreciate your engagement and are grateful you took the time to share your experience.
At the heart of our company lies an unwavering commitment to ensuring each customer encounter is seamless and satisfactory. Our team works relentlessly to maintain high standards, and it's heartwarming to learn that this has shone through in your experience with us.
We firmly believe in consistency and excellence in service, and it's wonderful to hear that this ethos resonates with our customers. Thank you once again, Ellen. We look forward to delighting you with our dedication to exceptional service in the future.
Warm Regards.
Customer Experience Team
Shopping was a great experience. I was very impressed with your employees help and assistance.
Dear Dawn,
We truly appreciate your thoughtful comments. Thank you for taking the time to share your positive experience with us.
Your recognition affirms the high standards we strive for, day in and day out. We're dedicated to providing exceptional service, and we're glad to know we hit the mark during your shopping journey.
It's interactions like these that drive our commitment to excellence. We look forward to consistently delivering the same level of outstanding service in the future.
Sincerely,
Customer Experience Team
Exelente es la segunda conpra con ustedes y son increíbles espero aser mas compras en un futuro
Querida Maria,
Nos alienta ver su evaluación y apreciamos su continuo compromiso con nosotros. Sus comentarios alimentan nuestro compromiso de brindar un servicio excepcional.
Tenga la seguridad de que nuestro equipo está dedicado a mantener los más altos estándares de servicio al cliente. Nos apasiona garantizar que cada interacción con nosotros sea excelente, como usted lo ha experimentado de primera mano.
En conclusión, queremos reafirmar nuestro compromiso con la excelencia constante en el servicio. Esperamos ansiosamente poder servirle nuevamente en el futuro. Gracias María por ser parte integral de este viaje.
Atentamente.
Equipo de experiencia del cliente
Website is awesome and selection is amazing. Prices can't be beat. Communication is great. I have bought here 5 times.
Dear Terry,
First and foremost, we'd like to extend our heartfelt appreciation for your continued support and engagement with us. We are thrilled to hear about your positive experiences.
Our team is committed to maintaining the highest level of customer service, ensuring our patrons are always enveloped in an environment of excellence and satisfaction. Your feedback serves as a testament to our unwavering dedication to this cause.
In conclusion, it is our greatest joy to consistently deliver a superior level of service that our valuable customers such as yourself have come to expect and appreciate. Thank you once again for taking the time to share your experience and for being a part of our journey.
Best regards.
Customer Experience Team
Very pleased with my King bed frame! Fast shipping- it actually arrived a day earlier than expected.
Dear Jane,
We're delighted to hear from you and truly appreciate your feedback. Your engagement is vital in keeping our community vibrant and connected.
We continuously strive to uphold our unwavering commitment to delivering exceptional customer service. Our team is dedicated to ensuring your experience is nothing short of excellent, from the moment you find that perfect item to the anticipation of its arrival at your doorstep.
Your satisfaction stands as a testament to our consistent pursuit of excellence. We are committed to surpassing expectations, providing a seamless experience that makes every customer feel valued. Thank you once again for being part of our journey towards service excellence.
Warm Regards,
Customer Experience Team
Great experience so far with ordering.friendly customer service support and fast shipping
Dear Erin,
First and foremost, we would like to express our heartfelt appreciation for sharing your experience. Your engagement is truly valuable to us.
We are delighted to hear about your positive experience. As part of our ethos, we consistently strive to exceed customer expectations, ensuring that our service remains of the highest quality. Our dedicated team takes great pride in providing efficient service and swift delivery, and your feedback serves as a testament to that commitment.
Our unwavering devotion to superior customer service is what sets us apart, and we take immense pride in hearing from satisfied customers like you. Your review reaffirms the diligence we put into every aspect of our service.
In conclusion, we remain committed to our consistent excellence in service, with the aim of providing a seamless experience for every customer, every time. Thank you once again for choosing us and for your kind words.
Warm Regards,
Customer Experience Team
Quick, easy website to navigate, and great prices compared to their competitors.
Dear Zachary,
We appreciate you taking the time to share your feedback with us. Your engagement is invaluable and we're incredibly thankful for it.
Our team is dedicated to ensuring high standards in all aspects of our service, and we constantly strive to exceed expectations. We are confident in our ability to deliver exceptional customer service that makes every experience memorable.
Your positive review serves as a testament to our continuous commitment to excellence. Thank you again for your kind words, and we look forward to keeping up our record of consistent and outstanding service.
Best regards,
Customer Experience Team
Simon was great. Very knowledgeable.
Very straight forward and honest. Nothing was problem for him. Pricing really good.
Took order very fast. Really appreciate the service.
Dear James,
We appreciate you taking the time to share your feedback with us. Your engagement is invaluable and we're incredibly thankful for it.
Our team is dedicated to ensuring high standards in all aspects of our service, and we constantly strive to exceed expectations. We are confident in our ability to deliver exceptional customer service that makes every experience memorable.
Your positive review serves as a testament to our continuous commitment to excellence. Thank you again for your kind words, and we look forward to keeping up our record of consistent and outstanding service.
Best regards,
Customer Experience Team
Fantastic customer service. I was informed every step of the way. Delivery was also super convenient and prompt. And finally - excellent pricing that can't be beaten! I got a very quality piece at the lowest price I had seen out of any other vendor. Thank you!
Dear Laura,
We appreciate you taking the time to share your feedback with us. Your engagement is invaluable and we're incredibly thankful for it.
Our team is dedicated to ensuring high standards in all aspects of our service, and we constantly strive to exceed expectations. We are confident in our ability to deliver exceptional customer service that makes every experience memorable.
Your positive review serves as a testament to our continuous commitment to excellence. Thank you again for your kind words, and we look forward to keeping up our record of consistent and outstanding service.
Best regards,
Customer Experience Team
Friendly, helpful and cared about doing what was best for us. Great customer service!
Dear Michele,
We appreciate you taking the time to share your feedback with us. Your engagement is invaluable and we're incredibly thankful for it.
Our team is dedicated to ensuring high standards in all aspects of our service, and we constantly strive to exceed expectations. We are confident in our ability to deliver exceptional customer service that makes every experience memorable.
Your positive review serves as a testament to our continuous commitment to excellence. Thank you again for your kind words, and we look forward to keeping up our record of consistent and outstanding service.
Best regards,
Customer Experience Team
Wonderful! Everyone I communicated with stay in touch with me & was very helpful in answering every question I had. Also responded to all my messages!
Dear Tamara,
We appreciate you taking the time to share your feedback with us. Your engagement is invaluable and we're incredibly thankful for it.
Our team is dedicated to ensuring high standards in all aspects of our service, and we constantly strive to exceed expectations. We are confident in our ability to deliver exceptional customer service that makes every experience memorable.
Your positive review serves as a testament to our continuous commitment to excellence. Thank you again for your kind words, and we look forward to keeping up our record of consistent and outstanding service.
Best regards,
Customer Experience Team
Quick delivery and saved money while greeting quality merchandise. Thank you
Dear Customer,
We appreciate you taking the time to share your feedback with us. Your engagement is invaluable and we're incredibly thankful for it.
Our team is dedicated to ensuring high standards in all aspects of our service, and we constantly strive to exceed expectations. We are confident in our ability to deliver exceptional customer service that makes every experience memorable.
Your positive review serves as a testament to our continuous commitment to excellence. Thank you again for your kind words, and we look forward to keeping up our record of consistent and outstanding service.
Best regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Brian,
We sincerely appreciate you taking the time to share your positive experience. Your engagement with us helps to foster a culture of openness and continual growth.
Our team is committed to maintaining the highest level of service for all our customers. We strive to provide accurate information and help every customer make the most of their interactions with us, ensuring a seamless experience every time.
Your remarks affirm our resolve to remain a trusted and reliable partner. We are proud to stand by our record of consistent excellence in service, and we are excited to continue delivering the high-quality service you've come to expect from us.
Thank you once again for your kind words.
Best regards,
Customer Experience Team