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My partner ordered a $75 package expecting aanexperience as advertised—flowers, chocolates, and a cake, just like the pictures showed. What I received was nothing short of shocking.
They sent a cheap, $5 cake that was completely different from the one in the photos. No flowers, no chocolates—just the cake, and even that was subpar. It was clear no effort was made to match what was promised.
This feels like a complete rip-off. If you're thinking of ordering, save your money and go somewhere else. False advertising and poor service!
I order rakhi from them to delivered on 16th and they showed me the date and this can be done and also they took the delivery fee for that however its more then 3days still no status of the order and its still no delivered
Poor customer support: they will never reply you so dont play with you money
I have ordered a chocolate cake and dozen roses for my mom who is in USA on the occasion of Mother's Day. They gave me the shipment number and order number but when I tried to track the delivery it show it is shipped but no status of tracking. The order was not delivered and the customer support team remains silent and ignorant they are not responding anything related to the order. The reviews in their website are bluffing the people. This is not a genuine platform to order.
They didn't send what we had ordered. Only 50% item they sent to my recipient. The main purpose of parcel was only to send friendship bracelet but recipient didn't get bracelet. And even delivered to somewhere else lots of followup did to get that parcel.
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I have recommended this Site to my sister for sending birthday gift to her daughter. She has placed the order on Feb 11th. She placed the Chocolate Cake and Dozen mix Roses Bouquet. The order is dispatched on Feb 12th, but they delivered only Cake and which is not Chocolate Cake. They haven't even informed through Email or even while dispatching even it's asked about Bouquet, but the delivery person said only Cake. It could have been informed at least through Email or some sort of notification while delivery in case if specific ordered item is unavailable. They just ignored. This is not customer oriented site, these guys are so careless Nothing was communicated, so irresponsible in providing service to customers.
I have called them on Feb 14th to check and Support team simply said since Roses are unavailable, hence not delivered.
I was so disappointed with their service... and I will never and ever recommend this site to anyone.
If you are in Canada sending to Australia, do not order any Wine Baskets. I ordered the Deluxe Wine Basket as a surprise for my daughter's birthday. Surprise was that the delivery company - Bloomex, forgot to put in the wine! (convenient?) Only compensated small amount for this ridiculous error. Not trustworthy experience! Will not go through this company again. I picked them based on previous reviews. Big mistake
Charged me 6500 rs for cake to USA. They did not deliver the cake and did not inform sender. Cheats!
I ordered a birthday cake for my sister who is in Germany, to surprise her
Delivery date was supposed to be on 14/07/2021, so I was sure that my sister is at home.
The cake was delivered a day earlier, when nobody was home! No card was left for further information regarding the pack station code.
My sister was home all Wednesday and nobody called or texted her!
When I texted 1800giftportal they sent the delivery tracking link. I tried to call the number on the website which was out of order! I sent an email when they replied that is was out of their control and if has to be delt with locally! I was busy at work dealing with this and felt so frustrated and upset.
Instead of surprising my sister, I gave a headache to both of us!
So the next day, my sister had to wait in a long que to contact the dhl team and ask for the pack station code!
She finally got the cake 2 days after her Birthday! Plenty of hours spent and all the joy of feeling special on her birthday was ruined.
I am extremely upset about the service. Totally inefficient, irresponsible and non professional.
If they could have sent it on the date requested, none of these would have happened…
Found the perfect help needed for last minute delivery to Australia. Cake was awesome. And delivery within 3 hours was spectacular! Good job guys!
The service went really good. It was an on time delivery with the smile at the end on receiver's face. Would definitely recommend 1800giftportal.com
They makes the long distance relationships alive via their amazing range of gifts
The services are great, delivery went on time and made the receiver happy on the special day. Appreciate the company and its people for connecting and making long distance relations alive via gifts. Thanks again!
Ordered cake to be delivered same day in Canada. They delivered the cake on time within like 4-5 hours after I placed the order. The cake was a bit different than what I chose, but they do mention that in their T&C. I had chosen a 1/2 kg cake and they delivered a 1 Kg one. Looks like they had to make adjustment for last minute delivery. All in all good experience. Will use them again..
Good services, delivered on time, product quality superb, delivery guy is very good, punctual person
Various options, least prices, timed delivery, no high hidden delivery charges unlike others. Highly recommendable.
False promises to deliver on time which never happened. Charged extra to deliver on time which was never delivered. Very expensive site.
So far I have used 1800giftsportal thrice to deliver gifts in Australia.
1. Birthday cake- they notified about the change in flavor and type of cake 5 hours before the delivery time since the one that I ordered wasn't available. The one that was delivered should have been definitely cheaper than the one ordered but no return or apology.
2. Rakhi- The main rakhi was the same but the sweets and accessories were changed.
3. Men's grooming kit- ordered the nautical kit shown on the website but they delivered Nivea kit without even informing about the reason for the change. Even after constant emails and requests, they never requested.
When asked about it. They said its delivered. When i shared the screenshot that its returned to sender then they ask more money to deliver. Very unprofessional
I have tried this site for sending rakhi gifts to uk, and it delivers very fast with very less price.
Below link I have used:
https://www.1800giftportal.com/uk/gifts-for-occasions/rakhi.html
When feelings are true, distance can't be a barrier & you people made it true by helping me to send Rakhi for Bhaiya and bhabhi and their 4 years kiddo son to India. Must say, a wonderful platform to shop and send Rakhi anywhere across the globe!
1800 rakhigifts portal is a best prices as a compered to any other sites.it is one of the mostly a beautiful and treasured festival for brother and sisters... i like this
Last year. I ordered for a return Rakhi gift for my sister. I was amazed with such fast delivered. Thanks team 1800giftportal for making my sister happy. I liked your website.
Hi Jesintha. We have already communicated to you about what happened in this case. All e-commerce companies deliver using several logistic companies and we do the same. The DELIVERED status was sent to you based on what USPS had updated in their system, as you can see from the screen shot. Later they updated as "Unknown Address" and we did the same. Since the address was incorrect, it was returned back by USPS. We do not decide about the address, it is the courier company. Also in USA, courier companies do not call for delivery. This is standard.
We offered you the best we can to settle this out, but you preferred public domain. We still will try to get the best for you.
Here is USPS tracking link that shows various status.
Https :// tools. Usps. Com/go/TrackConfirmAction? TRef=fullpage&tLc=2&text28777=&tLabels=9405510200793270032517%2C