Zoyne
Questions & Answers
Here’s what buyers have asked with answers from Zoyne staff and previous consumers.
5
questions answered
0%
answered within 1 day
Answer:
Yep! And have you ever received any emails from them?! What a joke! They want you to think they are written by someone other than an American. It's just criminal!
By Sue T., over a year old
Answer:
You won't receive anything from them. I received an email from them after I sent one to them and they replied the return was received and then had the nerve to tell me, if we can be of any assistance, please let us know. What a joke!
By Sue T., over a year old
Answer:
I went through PayPal to complain about this company (I found it humorous they are labeled as an "electronics" company in their website). They had this email address linked to the transaction: [email protected] I hope it helps, but I can tell you it won't. I sent about 30 emails and 4 messages through their website contact page and got nothing but the runaround. The reps either repeated themselves or basically blocked progress. They are actually overseas and will tell you to keep the item and will only partially refund the product cost. They said they will refund all my money if I returned the item to them, but the shipping was going to be more money, and they wouldn't add that to the refund. JUST NOT WORTH IT. Too much work on the customers part for nothing in return.
By Ellen R., over a year old
Answer:
Good luck getting a refund. I've been waiting a month for them to refund my account. They tell me they are very busy with customers so it is taking a while.
By Chris W., over a year old
Answer:
They run small, in my opinion. I wouldn't recommend ordering ANYTHING from them! Customer service is terrible and returns will get you NO REFUND! My credit card company couldn't even get me a credit when I disputed charges. My tracking number showed my return was received but nothing. It's a buyer beware company!
By Sue T., over a year old
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Typical questions asked
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