Trip.com
Questions & Answers
Where is the follow up as stated. Im still waiting to have this sorted. Twice i rang and was told id get a call back. A joke
Asked by Ann B. on 7/1/2026
1 Answer
Service M.7/21/2026
Dear Ann B,
We are truelly regret to hear your experience.
Upon check with the available information we have, we have noticed that a few rounds of communication has been occured between you and our customer service team.
Due to the concern related to account management, it is highly suggested to deliver your request to our customer service representives accordingly and they will do as much possible as they can.
Once Again, thank you for choosing Trip.com, and wish you always enjoy your trip with us.
Best Regards.
We are truelly regret to hear your experience.
Upon check with the available information we have, we have noticed that a few rounds of communication has been occured between you and our customer service team.
Due to the concern related to account management, it is highly suggested to deliver your request to our customer service representives accordingly and they will do as much possible as they can.
Once Again, thank you for choosing Trip.com, and wish you always enjoy your trip with us.
Best Regards.
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