Shein
Questions & Answers
Who can i call for info on a returned item i sent back over a month ago and have not received a refund for? I sent an email and haven't heard back there either... i'd really like to talk to someone on the phone
Asked by Amanda C. on 6/17/2015
4 Answers
JUDY G.7/21/2015
Dear customer,
Nice day.
Sorry for the late reply.
Could you please give us the order number so that we can check for you?
SHEIN cherishes its customers, we are willing to help you solve your problems.
Waiting for your reply.
If you need further assistance, please contact us via [email protected].
Thank you for your support.
Best wishes.
Nice day.
Sorry for the late reply.
Could you please give us the order number so that we can check for you?
SHEIN cherishes its customers, we are willing to help you solve your problems.
Waiting for your reply.
If you need further assistance, please contact us via [email protected].
Thank you for your support.
Best wishes.
Cherie M.6/18/2015
They don't have a phone number to contact them only chat and email [email protected]
Margaret L.6/17/2015
Good luck contacting them. It took me forever to get a straight answer and to get my full refund back. But go on their mobile website and at the bottom talk to the people on the online help and contact them through email.
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