Shein
Questions & Answers

WHERE IS MY MERCHANDISE? ITS BEEN 2 WEEKS AND A HALF AND NOTHING YET

Asked by Diomelys C. on 8/5/2015

1 Answer
JUDY G.8/12/2015

Dear customer,
Nice day.
Sorry for the late reply and keeping you waiting.
Generally we need 5-7 business days for processing, and our website has mentioned that this processing time is not included in the "delivery time". Hope you can kindly understand. Could you please give us the order number so that we can check for you? Please remember that SheIn will never neglect the problems of our customers.
If you need further assistance, please contact us via [email protected].
Thank you for your support.
Best wishes.

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