Intoxalock® Ignition Interlock Device
Questions & Answers
How easy is it to get a hold of customer service at Intoxalock® Ignition Interlock Device?
Asked by Margaret J. on 4/21/2021
5 Answers
Tim M.4/15/2023
Very difficult unless you have a standard question that a bot or person who speaks English as a second language can answer
Jackie O.11/12/2021
It is like pulling teeth to actually speak to a live person. I found out if you want to talk with someone. Act like you are going to make a payment. Then when it ask for AMOUNT PUT IN $00 IT WILL ASK USE CARD ON FILE (WHICH I DON'T USE AUTOPAY ANYMORE) SAY NO! AND FROM THERE THE AUTOMATED SYSTEM WILL CONNECT YOU TO SOMEONE. THAT IS THE EASIEST WAY I FOUND OUT HOW TO CONNECT WITH SOMEONE. LITTLE AGGRAVATION BUT I DO NOT USING THE ONLINE CHAT FEATURES IT IS JUST AS AGGRAVATING.
Sean K.4/21/2021
Like pulling teeth. An hour on the line, after dealing with their garbage Answering service AI who obviously wants you to NOT! Talk to a real person. Keeps trying to get to to go to their useless app.
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