I ordered on the 27th of September with the item stating it would be shipped the same day. The order still says pending. I have emailed 4 times with no response. Was hoping to have item here by the 10th of October. What does it take to have a return email or know when an item will be shipped? I too am mad I did not read reviews before I ordered. It does not look like I will get it any time soon so I need to know what to do to cancel and get a refund unless it has already shipped.

Question

I ordered on the 27th of September with the item stating it would be shipped the same day.  The order still says pending.  I have emailed 4 times with no response. Was hoping to have item here by the 10th of  October.  What does it take to have a return email or know when an item will be shipped?  I too am mad I did not read reviews before I ordered.  It does not look like I will get it any time soon so I need to know what to do to cancel and get a refund unless it has already shipped.

Ted B. · Accepted Answer

LIARS!

Nigel P. · Answer

Gia, we are terribly sorry to hear about your less than satisfactory experience with Fanatics. We would love a chance to make this right. If you will email customerfirst@fanatics.com with your order number and name, we will be happy to make this right. We apologize again for the inconvenience and hope to hear from you soon. Sincerely, Chastity

Michelle S. · Answer

File a chargeback with your credit card company. I Ordered Sept 9th and same thing. Status says unfulfilled still.

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