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Made an expensive purchase nearly a month ago, nothing arrived.
Email after email ignored, Three weeks. Contacted Paypal whom now are investigating this debacle. Trading standards have sent us a reference number which after four weeks ( now past) will be activated into a full investigation of Zoom4u.
Received an email suggesting they had 'spam problems' as the email on the website for customer enquiries doesn't even work and would have a refund done that day, that was over a week ago... nothing.
Our experience is clear and ongoing... Never, ever again, would I even contemplate ordering of this site.
Great Back up service, even when it was my mistake... Also the cheapest I found for Sibelius software
Not the cheapest, but very good customer service... A1
