Yesstyle

Seriously, this is the last time I paid for YesStyle because the customer service is UNPROFESSIONAL!

Be prepared to wait a long time for your order to ship for no reason. Placed an order on 11/11 all items were available to ship, nothing was back ordered or out of stock. However, as of today 11/25 my order has not shipped. This is not an isolated event, since the same exact thing happened with the previous two orders I placed with them. I am not saying you wont get your order, I am saying it wont arrive until probably a month later if you are in the states and these delays occurrences are way before the Black Friday craziness, imagine afterwards, most likely you will get your order in January after the holidays.
It is not until your email them inquiring about the order that they decide to ship and even after that, their email clearly state that "the order is being process and it will be shipped within 3 to 5 days". (Because obviously the previous 15 days wasn't a long enough wait). Every single time, every single order, there is always an excuse with these people and they don't even apologize for the delay.

They take a month to deliver the products. 2 of the items send to me were much smaller than advertised and the sizing guide. I now have to send back the products at my own cost- 22$. The customer service was less than helpful. They did not make the return process easy at all - when asked about this - they treat you poorly, asking me to prove the size is too small. Even if i return this at my own cost - their dodgy policy does not refund the money - but only provides credits to their store.
Honestly a waste of time and money. Shop somewhere else

The website design is well made. It's easy to look for the products or clothing styles you need. You can look things up by photos too. When you place an order, YesStyle might have the product in stock, if not they will place and order to their warehouse from that brand and once all the items you've ordered has arrived, they will package it together and send it to your address. The prices YesStyle lists on their site reflects the original price listed on the original brands' site plus the cost of ordering the products to their warehouse. YesStyle wants to make profit off this as well, so most of the prices will be a bit higher than what is listed on the original brands' site. YesStyle always have sales year round, so it doesn't really matter if the sales end cause it never does. The site just makes it seem like the sale will end to pressure you into buying it. The flash sales have a time limit on when the sale ends. The prices are comparable to other sites like TesterKorea. Sometimes I find it cheaper on YesStyle and other times I find YesStyle to be double the price of what the other sites are. The good thing is that YesStyle is able to get a huge variety of brands and products from South Korea and Japan compared to other sites. Always double check the prices with other trusted sites. Don't be fooled if the site says something is on sale for 80% off flash sale, because chances are they just marked up the price and put a stamp on it saying it's 80% off now but in actuality it's probably 10%-30% off max. A lot of the Chinese "branded" stuff you can find it cheaper on eBay or Aliexpress to be honest. It's the Japanese and Korean brands that's probably more worth buying since YesStyle offers free shipping. The free shipping used to be at a minimum of $40CAD, but now it has gone up to a minimum purchase of $135CAD for free shipping. I guess you could combine shipping with your friends and family to get that free shipping. When you checkout, there's a lot of coupons and rewards you can add to have more discounts. If you search on reddit, there's a thread where people post their reward code that you could add to get an extra 2% off. You can usually find coupon codes on google too. YesStyle also offers a membership reward system, where the more you spend, the more points and rewards you get in return. This is a good strategy to get returning customers and to have customers spend more. If you join the YesStyle influencers program, you get even more discounts. YesStyle doesn't offer refunds. They will "refund" you in the form of store credit even when it's due to a mistake on their end like sending in the wrong item or not having stock in the item you bought. I don't mind a store credit if it's something I wanted to exchange or return after I received the item, but if they didn't send me an item yet, then I want the refund back to my credit card or PayPal. You would think that the company will package items more properly the more you buy as well. I've had my items shipped to me in less than favourable conditions. They have shipped the items to me in just a destroyed shoe box and in banged up box that is flimsily stuck together by tape. Least if the item you order breaks during shipping, they will at least resend it to you. But if the item broke during transit and there is no more stock to send, then they will refund you in the form of a store credit. I think it should be refunded to my credit card or PayPal since the fault was on YesStyle for not packing it properly. I've had to open up cases on PayPal to get my money back from this company before, so best thing I can suggest is to pay using PayPal in case you need to open up a case to get your money back. The response time from their customer service is pretty quick and they translate all the foreign information into English with converted size measurements. Well until the company fixes any of those problems, I will not change my review for this company.

The purchase process is super fast, you just write down the order, enter your username and password and give to pay. The payment option with PayPal is interesting, it guarantees you greater purchase security. It is not my first purchase and it will not be the last

I ordered the Timeless Vitamin C serum and it took 3 weeks to arrive, nearly a month. By the time it reached me it had started to oxidise - bearing in mind Vitamin C is notoriously unstable and has a shelf life of 3 months before it fully oxidises. The manufacturing date of the serum was 24 June 2021. I ordered it on 20 August, so it was not even fresh and already 2 months old before they even shipped it. Add on another 3 weeks of shipping time and you can do the maths how much time is left before it oxidises.

When I requested a refund, they said yellowing does not mean it has started to oxidise. However, if you look at the Timeless website it specifically shows a photo of what the serum should look like - a clear milky colour. And yellowing means it is oxidising. I am educated about skincare and buy a lot of skincare. I dislike being fobbed off and told that yellowing does not mean it is oxidising when it actually is. For other Vitamin C serums that may apply if it has a lot of ferulic, but the Timeless Vitamin C serum is supposed to be clear. The customer advisor on Yesstyle needs to do their research.

In an honestyforyourskin article, it shows 4 stages of oxidisation. What I received is at stage 3, almost 4. Practically useless in efficacy. In the article, this happened to a customer who received a stage 3 colour serum and Timeless refunded them and resent another. The principle of the matter is, I paid good money for a fresh item vital to the efficacy of Vitamin C, not a partially stage 3 oxidising item on receipt that has limited shelf life left. If you are looking to purchase this shop elsewhere instead.

Cute clothes but they are a bit pricey and don't suit curvy body types. I returned most of the clothes I ordered but the label they emailed me wouldn't work at fed ex or usps so I had to pay $22 for shipping to return the items. They basically got a a free $30 out of me.

The material is very cheap and not worth the price. The real kicker is that I bought a shirt and pants, but the pants haven't even come in and I haven't gotten an email back. I don't know where it is now. Greatly disappointed with no refund possibly either.

I finally found an online store that offer lots of mock long sleeve shirts. Wide array of choices, some a little bit pricey though. Free express shipping and an additional 10% discount is rad!

I ordered a package a couple months ago and when i received it there were a few items that didn't fit that i wanted to return. In the return policy it says that they will not give refunds, but they will give you store credit. I followed all the return instructions and sent the package to the address they had provided. About a month later i looked at my credit value on the website and it said i currently do not have any credit. I emailed them about the issue and they took a long time to respond and when they finally did, they said they had not yet received the return package, which was frustrating to hear because i had gotten the confirmation from fedex that the package had been delivered. When i emailed them about the fact that it had in fact been delivered, they claimed we sent it to the wrong address although we followed to return instructions and sent it to the return address they provided. We are still emailing back and forth with them and it is very frustrating. So i do not have any credit and my money went down the drain because of yesstyle. DO NOT buy from this company.

Compro regolarmente un sacco di prodotti sia skincare che accessori che abbigliamento. Spedizione un po lunghina

YesStyle typically buys in stock at huge quantities and their warehouses are based in Hong Kong meaning you can purchase products for really great prices. They frequently update the site with sales and price reductions because they frequently restock their warehouses. All of their branded cosmetics and brand name clothes are genuine.

I do find the website to be somewhat misleading. In the EU, you can't create a "false sense of urgency" when it comes to marketing your products to buyers. The YesStyle website is littered with "sale ends soon" warnings and 80% sales that crop up every other month. They are able to bypass these false advertising laws by putting an item back up to full price when low on stock (so as to deter people from buying it) for a few weeks and then dramatically drop the price back down again.

I have only ever had to contact their customer support team once but I have heard horror stories from a friend who explained that it took upwards of 5 emails to actually contact a real human. Not only is their support team largely automated but they also only offer refunds (whether that be for damaged, lost or unfulfilled orders) as store credit unless you open a dispute with your bank. I have never been charged additional customs or handling fees. They do promise to reimburse you for any customs charges but this will only be provided in the form of store credit.

Shipping takes months. Strangely enough I find that my smaller purchases ~£30 arrive much faster than my purchases >£80 even though they aim to ship large orders before small ones. Everytime I have purchased from them, they ship directly to PostNL where it is then relabelled and shipped to me. I assume this is due to the hassle that comes alongside declaring cosmetic goods (as these are much harder to export/import than things like toys or clothes). The worst I had encountered was a smashed box and eyeshadow pallete. Shipping takes on average 16 business days to the UK but I am quite happy to wait.

YesStyle is a great website but it is worth being slightly cautious of their business practices and sales. If you see something you like but it is just too expensive, wait a week or two and the price is bound to drop. I also advise against buying anything fragile like eye shadow palletes as it is not worth the hassle of fixing/contacting customer support should they arrive damaged.

Two days I was trying to pay with Sofort (about 50 attempts) I always saw a misstake. At the end I paid with MasterCard without any problem.

This is the best store to get anything from clothing to skincare and makeup from Korea, Japan, Taiwan, and other Asia beauty. Very competitive prices, and you can earn points from doing honest reviews. In addition they have Influencer programs where you can choose a product each month at no cost (except shipping) and once approved you earn commission on any purchases made using your unique link/code. The only complaint (or would've been 5 stars) is shipping costs and time. For US expedited shipping it's $19! You'll receive your order in approximately 2 weeks or less. $9 regular shipping but takes at least 1 month. Used to be $5. So not sure I'll continue as an influencer for them.

Stunning amount of great products. I Will be ordering More.
Sincerely Nicolette El Samie... Very easy shopping experience

On my second order, they did not include the promotional item, even though I paid for the qualifying item and it was listed on the invoice. After several days of emails, which included the suggestions of "try looking in the box again" and "did the package have a hole in it", they finally told me to buy from them again and maybe they would send it next time. So I emailed legal and requested my account be deleted, got a similar run around, and now months later I'm still getting random emails from them but they claim that "deletion can take several months".

It was my first experience with this site. I took risks and won. I have just received the ordered product!

My shipment date is 17 April afternoon, but the tracking number is always not available. After servals mails with their customer service, they are always apologize and make me waiting...

But there are already 9 days after shipment, how long should I wait more for knowing my tracking number? Is that so difficult to get this number?

I am very very upset!