WyzAnt

Wyzant support is essentially unavailable to provide support.

Unfortunately they are a time rat hole and not recommended.

If you're a tutor, Wyzant (pronounced "Wise Ant") is NOT where you want to be. First of all, they take TWENTY-FIVE PERCENT. Absolutely abominable and astronomical! Full disclosure I'm writing this because they terminated me as a tutor. They have a comprehensive bunch of agreements, and they said it's because of section 18b of the agreement. The agreement is at https://support.wyzant.com/hc/en-us/articles/*******-Independent-Tutor-Agreement, and 18b reads as follows: "(b) Independent Tutor's material breach of this Agreement, violation of the Wyzant Terms of Use or Tutor Payment Policies, or misuse of the Site" - WITHOUT hyperlinks to the other agreements! And how did they do this? They just DID IT. They sent me an Email saying they're "ending my access... effective immediately" because I supposedly violated the above, and then they ask for DOCUMENTS if I disagree! WHAT documents? To prove or disprove WHAT? And when I write back to ask, they say, "we're customer support - we don't have the ability to research"! NOW what? They say they've "conducted a review". Was I involved? Did they ask me ANYTHING? Did they give even ONE specific detail? NO! They did NOTHING! These idiots are a JOKE, and a bunch of NEO-NAZIs. Tutors and students: AVOID WYZANT LIKE THE PLAGUE!

I spent quite a bit of time preparing my profile for applying at Wyzant. They said it needed some work and I updated it. They still wanted changes so I tried again. They dumped me. I have vast experience with teaching and tutoring but they apparently want generic profiles that match their algorithms.
So, much time was wasted and I moved on to friendlier tutoring sites.

Aside from the fact that many of the tutors on this site have wasted hours of my time because they did not know the material that they claimed to know, I have also lost money as a result of the wyzant messaging system.
On NUMEROUS occasions, I have sent messages that appeared to go through but never actually did. When I logged back into my account, the messages had disappeared. As a result, i have had to pay for lessons that I thought I'd cancelled via the messaging system. This company's customer service is abysmal and you hunt all over the internet to find a phone number. The tutors should provide contact information but everything goes through this faulty messaging system. I am filing a dispute with my bank to try to recoup the money that I've lost.

So long story short, I wanted to be a tutor on their platform so I submitted all of the information they asked for and I finished a few tests they had, and after a few weeks they told me that my bio is not completed enough so I completed that and after about 10 days, they said I don't have a vetting experience, which essentially means I didn't provide them high scores And different tests but the problem here is that I was offering to do math for elementary school, middle school and high school and similar courses. So overall terrible terrible experience and I do not recommend.

I've been trying to find a Spanish tutor for my daughter. I came across this website and have had no luck. One tutor was supposed to show up last Friday. Never did. She recheduled for today and again did not show up. She made up excuses for not being able to make her appointments. Finally I got one with another lady and she spent the whole hour searching for a Spanish book and did zero tutoring. What a waste of my time and money.

Mark C. Is the best coach for AutoCad around, he was patient and informative of anything I asked regarding to CAD/ AutoCad. In my opinion he is the goto man for tutoring. Hats off to MARK C.! He helped me with every layer question and tool, Mark told me so much that I I will always be so thankful to him. Thank You Mark C.
In the beginning I also i had connection issues because I was mining crypto at the time, Mark hung in there for me, he kept reaching out to me. Thank You Mark Dustin D.

Technical issues take weeks to get solved. Support is mostly automated. It is disappointing for tutors and students who rely on the website for income or tutoring help.

Both my son and daughter's accounts were abruptly closed within a single day, and the reasons provided seemed quite extreme. My daughter's account was closed due to her sharing it with her brother, prompting us to open a separate account for him. Regrettably, this account was also closed, with the explanation that tutors were not permitted to assist students with their assignments. My son had diligently completed all of his summer assignments but encountered some difficulties that required assistance.

Furthermore, the customer service experience was notably unsatisfactory, characterized by a discourteous representative who abruptly ended our phone call on two occasions.

I logged as student account and search for tutor. They have good fit guarantee policy which is totally a false policy they have. I got tutor for the first session as consultation. When i did not find the strategy i am looking for from the teacher teaching mr i ask for good fit guarantee, they closed my account and informed the tutors not to do business with a student. I did not get my money as well since they credited to the account and closed it.Such professionalism in education i have never seen, will never recommend using their tutor services. Better too search school or university or local tutors.

I got everything set up, including taking qualification tests for math, languages, and other areas that I can tutor. Submitted a photo back in May 2023 too. When I logged in again in July 2023, I noticed that my photo was still "under review", so I sent the customer service an email to check. Next thing I know, my account gets fully deactivated due to their user agreement 18(a). I followed up and they just gave a vague answer and said that I can reapply in 6 months.

After that much time spent setting my profile up just to get shut down before I even started tutoring, I'm definitely never using them again.

I recently had the unfortunate experience of dealing with this online tutoring company that left me utterly disappointed and frustrated. It is my duty to warn others about this terrible service, marked by abysmal response time, a complete waste of time, unqualified staff, and a company that seems more interested in spamming customers than providing any actual help.

I tried receiving help from several PhD experts in data science/R and causal inference. None of them understood basic R syntax, anything in my research even though I shared all the data, code, and write ups they requested. Some charge $200 an hour! The code advice is often wrong, clunky.

If you ever make a mistake there, they will never forgive you. They will block you out for the rest of your life. They are paranoid, unloving, and only concerned about how much money they can make.

I was a tutor on the website for a few months. I had a five star average, tutored many students from high school to grad school, from college to professionals, and I was a highly-seeked top tutor in my area of expertise. I was always kind towards my students, and always did my best to be fair towards all of them. I never charged a student unless I was 100% sure that I needed to. One day, I got an email from Wyzant indicating that they are banning my profile within the following month. No reason given at all. They cited paragraph 18g of the Independent Tutor Agreement, which simply says, "Wyzant can ban tutors at any time, for any reason". So, I know that I haven't done anything wrong because otherwise they would cite another paragraph in the agreement.

I was a TOP tutor in mathematics and computer science, which is what basically most students use the website for. I always did my best to avoid academic honesty policy violations, meaning that I always rejected a student's request to do their homework for them. Not only I rejected such requests, but I also reported these students to Wyzant (which is what Wyzant asks you to do). When there are many tutors on the website that will go against the academic honesty policies and simply do students' homework for money, it is interesting that I am the one that is getting banned from the website. Discrimination, opacity, and unfairness lie at the very core of this $#*!ty website.

I tried to reach out to them for 30 days, sending them tens of emails, calling them many many times, just to learn why I was being removed from the website. They didn't respond once. No correspondence, no one explained why I was being banned, and there is no way to reach out to the decision makers - you just talk to the call operators. The only email I got was 30 days later, on the day that my profile was permanently banned.

On the student side, they take your payment information, and hold onto it. You can't message a tutor unless you have your payment information on your account added. Even if you remove it, they will have it on their record, and will charge you a bunch of different things, one of them being "cancellation fees", which will cost you hundreds of dollars, and you can't reverse/appeal them.

Wyzant is a $#*!ty website for both tutors and students. They don't treat you well. You can't reach out to anyone in the company for help. They will say they will get back to you, but they never do. And if you are a tutor, you will suddenly get banned from the website all of a sudden for no reason even if you haven't done anything wrong.

$#*!, Wyzant.

Do not appreciate Wyzant. They take a large percentage of the tutor's pay. Regarding their teachers, mainly of them cannot teach a professional lesson. The company Takelessons has much more professional teachers. Go to Takelessons to find your teacher!

Why would Wyzant suspend my tutor account after I pass their Maths, Excel, French and Algebra?t
Did nothing wrong, maybe because an African sounding name, I shouldn't apply to tutor at Wyzant?

This needs to be investigated to see if some other people have not been treated same way, we will see if there is a case for a class action lawsuit.
So if you are a tutor or student and was discriminated by Wy\zant, you should jioin to take a group legal case.

They refused my application as a tutor and told me that I do not meet the vetting requirements. It is very sad to see a company using a non-solid reason as a back door to kick you out of the platform. I submitted my application three times and still get refused for no sensible ground.

If I could give a lower rating I would. There is nothing more frustrating than working with a company that does not allow for direct communications. There is no phone number and all communication is via an automated response from a robot. Hey Wyzants, get 'wise' and hire a human. Lord knows you make enough money to do so.

My first experience with WyzAnrt was generally good. My tutor from that session was busy so I reached out to a new tutor. I asked that the person "walk through" each operation on a take home excel test and see if i was doing them right. The site accused me of asking the tutor to take my test for me. I explained that I was never told that review the test content was against policy and that my intent was not to have the tutor take ity for me. I received no warning or second chance. WyzAnt would not reconsider.