WWEShop

I won a Cody Rhodes and Jey Uso autographed WWE Smackdown Tag Team Title belt through the auction held on WWESHOP.COM. Naturally, I paid quite a bit for this item to win it via auction. However, it was a nice collector piece and I was excited to get it. I won the Item on May 22,2024. On June 30,2024, I was informed the item was out of stock and I would get a refund. How can an item won during an auction be out of stock? When I called customer service, I was told that the warehouse system was not updated correctly and the item went out of stock after I won it. That makes no sense, if it was after I won it, it should have been shipped the day I won it when it was still in stock. This is very poor customer service. How do you auction off an item that is no longer available? I was very excited to have won the auction, only to be disappointed by the fact that the item I won was not even available. Sadly, I have another item that I won via auction that has not been shipped yet either. I have a feeling this is a trend for WWESHOP.COM auction. I would not recommend bidding on auction items.

Awhile back I order the sami uso/zayn shirt. The plan was to wear it to an upcoming event. 5 weeks later I still hadn't received the shirt and had to call and email to get it shipped in time. OK, maybe that was a fluke. Feb 6 I ordered two of the drew McIntyre cm punk tombstone shirts. It's now april 3rd. After again having to call and email finally got the shirts sent. Then, only 1 shows up. Now it's 3 days until wrestlemania and I'm told, oh, we refunded the 2nd shirt. NOBODY ASKED FOR A REFUND, I WANTED WHAT I PAID FOR. THE WHOLE POINT WAS TO HAVE IT FOR MANIA. I mistakenly figured 2 months would be enough time.
How hard is it for a 24 billion dollar company to ship a couple of t shirts? I'm never ordering or paying for anything from wwe again. This is pathetic.

It's a real disappointment that my jimmy uso t shirt was rejected by the company i admire so much honestly

It's a Fkn problem to put the address right, because the website put another one that is not mine. And I was trying to correct it for an hour and still the same. F*** the website, didn't work for nothing.

I ordered John Cena T-shirt and cap for my husband's birthday. Literally 2 minutes after I had received a confirmation email with the order number, I got an email saying that my order got canceled as per my "cancel request". But I did not cancel it. After a long back and forth with the support through the live chat, I was told by each agent that they didn't know what had happened and couldn't even find my order by the number they had provided. So, I was told that the only way to sort it out-call their support line, the live chat and FB messenger agents couldn't help. But I live abroad, and international calls are pricy, not to mention that their international number didn't work. I just hope I'll get my money back.

Cristin rocks! Or, Cristin provided me with excellent customer service! I will continue shopping at WWE.com

I had ordered the roman reigns t shirt from the website on the 9th of November 2022 it was expected to arrive on the 23rd of November, i eamiled them... the item was lost. I asked the site to reship instead of a refund as i really did want the shirt... it was now expected to be delivered on the 5th of December... i emailed again and its LOST! The live chat assistant said he can only give me a refund as he can not ship again! I have not recieved my refund yet and i still do not get my shirt?

Customer service is not polite or helpful at all.my gkid is a big Roman reigns fan. We try to buy most of his items. I order the Roman reigns wrestlemania 38 plaque on may 7, just received a email saying it been shipped on July 29, haven't received it yet so don't know when I will get it.

Have reasonable prices for the shirts and stuff and I left all of the wi ter stuff that is on the website

It's a very easy website to navigate through and has no problems doing so and the items in the shop are really helpful! If you want wrestling merch would recommend this website

Terrible customer services and wayyy too expensive. After contacting them several times about a return they blew me off with "no exchanges at this time." I will never buy from them again.

Williams Spraggins Frankie and the other two have been there for years to be the first and only one of

I'm happy with the phone and the deal I got from the company. I wanted a
Good smartphone that did the basics, and the site recommended one that
Ticked all the boxes. Speaking with the service team helped me get exactly
What I was looking for.

Awesome this shop is really good and i like how you have rewards for doing stuff like following on facebook and ect...

The only reason I gave it 2 stars, Is the quality of the shirt. Everything else is crap. I ordered my wife 2 shirts the 10th, never heard a word for day about any shipping. So I called and was told a story about on that day they had a glitch in the system and they couldn't even find my order. Some one will call you... 15 days later I finally get some answers but no product, but at least a shipping idea. 28 days later still nothing

This is the worst company to buy from the worst. I have had the worst experience of my life with them. I ordered something back on November 9th and to this day Dec 9th still haven't gotten my items. Wwe was no help since day 1 when I kept emailing trying to get help within this month on where my items are it's in Ohio at the moment got delievered there instead of Los Angeles. Within the month I have waited and waited and kept looking at the tracking details telling wwe every step of the way and i saw that fed ex past Los Angeles like 4 times 1 time they were in San Bernadino and 1 time fed ex had my package at the Los Angeles distribution center so all these places was like 30 min or 1hr away and I could have gotten my package many many days ago but it took 1 month for wwe to say your package cannot be re shipped and here's your refund when I didn't even ask for a refund. I just want my items. Even at 1 point fed ex lost my package in transit and then wwe told me I had to call fed ex and see what's going on when this whole time I been contacting wwe but I've gotten no proper help then when I call fed they said they found my package it's not lost and they kept saying to wait for it wait for it it's in transit and the post office will deliever it but someone is keeping my package for their self and have kept my items since day 1 and fed ex was no help nor was wwe and then I had to call the US Postal Service and they were no help ither. All I wanted was my items really bad I am heartbroken upset frustrated agrivated and just in complete shock this happened to me. This is a new low for them wwe I've been a loyal customer for years and always bought items off wwe but now their going to lose me a loyal customer. Its wwe fault fed ex fault and the post office fault for all this and all this headache stress aggravation frustration and madness. I wanted my items so bad and I was trying not to tear up because of this whole fiasco. I want to cry. It's not fair not fair at all and not fair to be mistreated like this and brushed off and brushed to the side. If this was these people's packages and this happen to them then they would see and be doing the same thing I was doing trying to contact someone for help to see where their order is but since it's not thier package their not in my shoes they dont care at all. No one cares about you or your items being lost or not coming I've wasted my time money and energy dealing with this.

I love this i think you will to so just buy it if you can i loved it i wanted to let all of you know

I like the way they conduct business and ship their items in a timely manner. I will be purchasing from WWE Shop in the near future.