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Wowcher UK

1.3

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Wowcher UK Reviews Summary

The website is a business homepage for Wowcher, a UK-based online retailer that offers discounts and deals on various products and services. The website provides information about the company's history, mission, and values, as well as details about its products and services. It also includes features such as customer reviews, FAQs, and contact information.

This summary is generated by AI, based on text from customer reviews

service
176
value
158
shipping
138
returns
138
quality
134
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GB
1 review
3 helpful votes
Follow Elaine T.
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I have used wowcher for a number of years and always found some great ideas and value for money experiences. BUT their customer service is uncaring,
With a we really couldnt care that your husband has cancer and because of the treatment has been unable to activate the vouchers we were given by his son kind of attitude! The expiry date to use them had passed and to be honest it wasnt the first thing on our minds as my husband had 2 operations with life changing consequences. I have requested that we can have them extended and the reply was curt and non flexible that they had expired oh and sorry to hear about your husbands cancer. Wow! His son had done something nice and now has lost his money and it would have been a
Lovely way to treat my husband after his quite traumatic time of late! Will NEVER buy from WOWCHER again. My rating is zero but there is no facility for that

Date of experience: June 23, 2018
GB
1 review
1 helpful vote
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Shame on wowcher
February 17, 2018

Well yesterday i revieved the jumper i bought via wowcher absolutely nothing like it is in the pic first of all a child would sruggle to fit into it and it is very poorly made suppose to be 100 % pure wool definitely not wool but unsure what kind of material as there is no labels inside. One arm is 4 ins shorter than the other it has what i can only describe as a massive band around the bottom of it which is unevenly sewing. This so called jumper was suppose to be £40.00 i got it for £11.99 and paid £3.99 for postage so i reckon thats rather expensive for a duster i did consider handing it into my local charity shop as i am a gift aider but could you imagine how embarrassing that would dont even think they would except it. Shame on wowcher for selling this item on behalf of this so called clothes company its a rip off...

Date of experience: February 17, 2018
GB
1 review
1 helpful vote
Follow Dave P.
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Please do not send this company any money as they are a SHAM!
Not only do they do not deliver, but there customer service is so bad they make phone companies look competent!

Date of experience: December 26, 2017
GB
3 reviews
13 helpful votes
Follow Emma C.
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Myself and my boyfriend bought the £10 mystery gift on Black Friday, with the offer boasting you pay £10 and receive a gift from a list of many top brands- such as a 55" HD TV, echo dot, PS4, refurbished iPhone 6... there wasn't one thing on the list I wouldn't have been happy to pay £10 for anyway. I bought two and my boyfriend bought one. Upon opening my gift, it turned out to be a Star Wars battery operated 3D deco light which I wouldn't be surprised to see in Poundland. I suspected I had maybe got an unlucky draw and perhaps my boyfriend might get a slightly better present; nope- he received the same item. In the hope we'd get a strike out of three gifts to prove this was actually a scam- instead my second item didn't even turn up. So between us we paid £30 and received two Poundland quality toys that I wouldn't even give to my nephews for Christmas. I suspect I am not the only person this has happened to, and I doubt I will be the last. My initial thought was to complain to wowcher but based on reviews I have read about their complaints and returns department, I imagine this would be a huge waste of time aswell. I will never buy anything from this site ever again, and I suggest that neither do you. I will be posting reviews like this on site forums until my purchases are refunded along with everyone else who has been conned into this "deal". If wowcher wish to get anywhere with their business, I suggest removing all deals of this nature.

Date of experience: December 11, 2017
GB
1 review
1 helpful vote
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Don't use
September 28, 2017

This company can No t be trusted to deliver your orders, their customer service is a complete mess. Do No t use them.

Date of experience: September 28, 2017
GB
2 reviews
3 helpful votes
Follow Sophie C.
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No matter how poor your experience, this company does nothing to help.
Rude and unhelpful, they support the merchant, never the costumer.
Shocking experience. I am now looking into the legality of their practices.
Use at your own risk!

Date of experience: July 7, 2016
GB
4 reviews
12 helpful votes
Follow Laura G.
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Despite the great looking offers on this site I wouldn't trust them 100% because there's a catch to getting something for so cheap. I've only ever made one purchase for some photos which were quite successful but when looking into buying some cosmetic surgery I did research on the offers and many google reviews explained that it was a scam and/or the service was incredibly bad. The holidays also seem a bit off with the cheap airlines and such but I guess it's down to you to research before making a purchase regardless of the price.

I would love for them to have a reviews/comments section so we could hear from others but obviously not going to happen as I'm sure sales would drop. Costumer service is also non-existent so if something goes wrong, good luck trying to get a refund (which you can't get with the majority of offers)

Date of experience: April 6, 2016
Sweden
2 reviews
2 helpful votes
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DO NOT USE WOWCHER
December 23, 2015

By far the worst experience of online shopping i have ever had. The customer service is non existent and when you do finally get an response it usually a load of crap. Very rude and unhelpful.

Date of experience: December 23, 2015
GB
2 reviews
2 helpful votes
Follow Dannielle W.
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Very pleased :)
December 18, 2015

I ordered my Mum a necklace for her birthday very last minute but luckily Wowcher had it sent to me the week after. Very pleased with the necklace and will definitely be using Wowcher again!

Date of experience: December 17, 2015
GB
2 reviews
9 helpful votes
Follow Tori S.
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Bought a mystery jewellery item for £10 supposed to be of high quality brands pandora, etc but instead I got a cheap and nasty unbranded piece that would cost no more than a pound at poundland etc. I paid p&p too so extremely miffed at the company for sending out such rubbish.

Date of experience: November 10, 2015

From the business

Up to 80% off UK restaurants, hotels, entertainment, spas & more! Customer Support@Wowcher_Support, we're here M-F, 8am-4:30pm.