WebMindsReviews 36

First I was billed $70 for a $40 purchase. Contacted support immediately. I did receive a refund.

Then I used the software. Out of 30,000 files it missed 6,000 duplicates. I requested a refund on a new ticket. Was asked to try a second scan and that 80% is "pretty good" for a first scan.

Not for $40 it's not.

Refund has been refused. PayPal ain't sticking up for its customers anymore either.

DONT purchase from this company. TRASH.

No response from the company. The phone number on their listings is not their own. The software actually worked, but I expected to pay $39.95 not $69.95. In case you need it, their real phone number is *******225

Why not respond to my emails and phone call, instead of here? I see now that the items were checked, as you described. My mistake for not noticing that I was purchase more than I thought I was. Your company could have been spared a bad review if you were responsive. I've changed your rating to two stars.

While using eraser on a computer, this site was a popup, but I thought it was part of the
Eraser install. I order a 59.95 package. Next day I saw an 89.95 charge on paypal. Sent an email to their contact us area, never heard back. Wrote again 10 days later, still no reply. Filed grievance with paypal, a rude person called and said they had no email address so I couldnt have emailed them. They also were charging me for duplicate photo remover which I never ordered. I have no keys to use either program but paypal says I must pay because Webminds says I ordered this. What?
Despite pages of documentation of how lousy this company is. It is sad that a company like this is allowed to bilk the public when there are legitimate business out there, who make an effort. But they sure continue to send me their propaganda - like
I'd give them a penny!

I have been waiting for a refund since September. I found the program too difficult to use so on the same day I bought it I asked Webminds to cancel and a refund. Got nothing but back and forth emails asking me why. I just kept telling them just to cancel. Then they said there would be a restocking fee for the CD. I never received a CD. I cancelled the order the same day I ordered. They said you activated the program. I told them naturally I wanted to use it. They can simply deactivate the key. I already uninstalled the program. All I want is my price of $69,80 credited to Paypal/Chase. My advice do not do business with this unworthy and difficult company. Not worth the aggravation!

I somehow clicked a wrong button or double-clicked a right button, and ended up purchasing two copies of one of their software packages that I needed only once. I wrote to them and asked for a refund. They confirmed that I had made two purchases and replied that I would be given a refund for one. After about two weeks of not seeing the refund appear on my card I wrote again asking for a status. I got a reply saying that refunds can take up to 10 business days to process. I waited again and then wrote again asking for a status. This time I got no response. I waited again and finally wrote again asking for them to please reply. Again no answer. I never got the refund. Stay away from this outfit.