Singtel WaveeReviews 66

By accident won a digital camera and a leatherman knife in Feb. Should be shipped in 21 days or less they said. So finally talked to one customer service dude and i guess he had been hammered by angry bidders all day and he just said man i am so sorry, we are having major growing pains, it may be 3 or 4 months before you get your stuff, well, he was right, still no merchandise. They used to have limits on how many bid bundles you could win in a week but lifted that now these sharks with lots of money and time get them all at any cost to keep from others. STAY AWAY!

I actually won an auction at Wavee, that's the good news. It took two months of waiting and finally contacting them before I received the item, the problem is it was for only half of what it was supposed to be. I won an Xbox 360 kinect system, what I received is an Xbox 360, no kinect, no game. I contacted them again they told me the matter has been sent to the shipping dept. Here I am 2 weeks later and have received no indication that I will get the rest of my shipment nor do they have any way other than e-mail available to contact them. I'm not holding my breath on this one. I will never use this site again and you shouldn't either!

These guys are CROOKS! I heard about the site from my son. I investigated the site. Unfortunately I did not look at the Better Business Bureau first. Wavee has a D- rating from the BBB. Many unresolved complaints. My bad. Anyway I read the disclosures. Sounded reasonable. I purchased bid points using my credit card and started bidding. On three separate occasions I was outbid by the next bidder once I ceased bidding. You may think this is not that unusual but I bid on the same items in the same condition all 3 times and and on the last occasion let the bidding go to the highest price paid for this X Box cable according to the history.
Here is what I think is happening.
Wavee makes its money on the bid points it sells.
They really don't have as many items for auction as they claim.
Their computers auto bid the highest bidder until they 'win' the auction.
In that way Wavee makes their revenues by getting people to use up their bid points yet they never have to deliver the product to a person.
To illustrate this I bid on the X Box cable 3 times as I mentioned. The first two times it sold for about $2.00. The third time I was determined to bid the auction up until I got it. I ran out of bid points at about $16.00 and as 'luck' would have it the next bid 'won' the item. Unfortunately I had used up $48.00 worth of bid points and walked away with nothing. That is how I believe Wavee does it. I complained to BBB and got an unresolved complaint out of it. I complained to my Credit Card company and found Wavee to be within their legal rights. I am very busy otherwise I think there is a justification for a class action lawsuit against these guys. There are a large number of complaints and unsatisfied customers. The question becomes do the attorneys want to mess with Wavee for the small amount of individual customer money involved? It would however make national news if it were to happen.

Hi everybody. I signed up for an account over the weekend just to see how this whole penny auction system worked. I never saw any notice that I would be billed as other have reported, and was charged $79.00.

After at least a dozen requests for a refund I was told each time that the credits I paid for were non-refundable, no exceptions.

Left with no good options I decided to flood their support system and email accounts with requests for refunds. So I finally just got my refund after sending ~300 emails and support tickets to them. Give it a shot. It only took me a couple hours to send all those messages.

Here's how to do it: go to http://wavee.zendesk.com/anonymous_requests/new and fill out the form and hit the submit button. This will create a support ticket in their system that they will have to deal with, one at a time. Very annoying. Just keep sending them.

I then also sent about 300 refund request emails to the following addresses: *******@wavee.com, Wavee Sales <*******@wavee.com>, *******@wavee.com, *******@wavee.zendesk.com.

You can do this quickly by sending a message. Then go to your sent items, find the message you just sent and hit "reply all", and hit send. Repeat as much as you want.

It worked for me. It might work for you.

Good luck.

I have won 6 items between 12/21/2010 and 2/25/11, so far i have not received any of the items. I have called. To no avail. They voided one of the auctions that i won for the same reason stated in previous comments. I am at a loss, not sure what to do next, however this site is giving me some good suggestions. They have also changed all of my ship dates several times. I am angry and will call them again tomorrow, since today was the latest ship date on the first item. I will keep posting progress, if any. Stay away from this site, i agree with all that has been said, about the bidding... the bots... and the questionable auction endings.

Horrible!

They are constantly booting you off during critical times after you've spent several bids on an item.

I am highly suspicious that there is insider bidding going on. After watching the site for a month, strange names not common to the site end up winning with few bids. The timer does not flow smoothly.

They also have poor customer service and do not address complaints.

I got curious and researched their record with the BBB, www.bbb.com. They have had numerous complaints and HAVE AN "F" RATING!

PLEASE RE-READ THE PREVIOUS LINE AS IT SAYS IT ALL.

I also researched many of their competitor penny auction sites. Many of them have an A- rating with the BBB.

Does this not say it all?

As soon as I use up my

To all of you who have been duped like I was. I got all my money back after a good fight. Follow these: 1.stop payment by your credit card
File a strong report to your State Attorney General. 3. file a strong report to Atlanta BBB. 4. File a strong report to Federal Trade Commission.
Always make the POINT strongly that this is an UNLICENSED GAMBLING SITE and not an AUCTION SITE. Also threaten to take them to local small claims court.