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WatchMaxx has a rating of 4.7 stars from 2,990 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WatchMaxx most frequently mention customer service, great experience and fast delivery. WatchMaxx ranks 4th among Watch sites.
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I paid a lot of money for a watch that lasted about a week! Not happy! Now I have to figure out how to get it serviced! Not happy at all!
The watch was delivered super fast, always the best quality and costumer service. This is my 5th watch so far and not a single issue
I ordered a new watch that I've been wanting for years. Upon receiving the watch I noticed right away that the watch had a scratch on the crystal, no protective covering and price tag shoved under the watch. I never put the watch on my wrist and began the return process. Sent pics and explanation that escalated to a phone call to see how "they can fix my issue" like I was having issues setting the time or something. Basically cost me $160 bucks to open a box with a scratched watch and send back. Sure the prices are sometimes good, but I'll spend more to not deal with a company like this again.
I purchased the "Murph" Hamilton watch with the metal and leather bands. Watch face is a clean classic look. The two bands give me the flexibility to have a casual or more formal watch depending on my schedule.
Very easy to order, great pricing, smooth experience
Great looking piece and I'll probably order another one soon.
The watch arrived on time, was new, and included the instructions as requested.
Exchanged watch arrived timely and was a great deal! Exchange process was seamless. 100% would buy from again!
Watch was as described and delivered in timely fashion. Would recommend to others.
My first purchase here, very helpful customer service.
Great watch, awesome price.
Order arrived as expected and meticulously packaged. All factory stickers were on the watch and I was very happy with purchase. I will definitely order from Watchmaxx again when I am in the market for another watch.
I ordered an Oris watch as late Christmas present but it arrive right on time exactly as described and couldn't have been more pleased
I thought I was aware of every 'legit' grey market dealer around, but somehow I had overlooked Watchmaxx. After a little research I decided to give them a try, as my usual 'go to' dealer was out of stock on an item I really wanted for my 50th. All I can say is that this is going to be the beginning of a beautiful relationship! The shipping was super fast, the item was perfect and exactly what I wanted for less than my other dealers had it for. It wasn't too good to be true, it was a perfect experience! - Thank you Watchmaxx!
When watch was ordered at one price but then was told it was actually $600 more. And had to be repurchased at the higher price. What kind of business does this? VERY disappointed!
Order #*******.
Great customer service and follow through. Received in perfect timing right before Christmas!
Beautiful watch, runs great and delivered very quickly.
Very happy with my purchase.
Paid for expedite shipping but didnt received my Ãtem. Need to change to another address after 5 days UPS trying to deliver.
The watch finally was received and it was very good with its box.
Answer: Hello, YES absolutely Watches sold by WatchMaxx are authentic and come from the brand Once ordered, you receive box and papers with the watch... except the manufacturer warranty but a 2 years WatchMaxx warranty which replaces the one from the manufacturer I am a watch collector: Jaeger Lecoultre, Rolex, Zenith, Blancpain, IWC, Chopard, Panerai, Hublot, Tag Heuer... I well know the models I buy Very nice contact and sales experience with Watchmaxx I warmly recommend them! Regards

