WalmartReviews 4,414

There are many things walmart.com is great for;
1. Great Value
2. Free Shipping on most products
3. Really cool deals for many things like toys, clothing, electronics etc.

Love it or hate it, they're not the #1 retailer for nothing, which is why I am so mad!
Online shopping for me is all about convenience and I absolutely loathe shopping at the Walmart bricks and mortar stores, the customers and bad smells are just ugh... yuck! But I digress... so because walmart have increased their organic products and soy based products for vegans like me, I can save a lot of money on my grocery bills compared to Wholefoods and Publix. Or so I thought.
I spend on average around $800 a month on organic groceries, so when I found I could save on my fave products from Walmart.com I placed my order and thought, this is great!
1. I saved money
2. No smelly, disgusting customers to deal with,
3. No sticky carts
4.Not killing my feet walking 5 miles around the store in my heels to find one item.

DISASTER! All my groceries arrived damaged, badly packed, leaking, etc. Not once but on FIVE different occasions. Online customer service kept telling me they would rectify the problem, so I placed the orders on that promise.
So the repeated issues were:
1. Items were not delivered on time - they promise 2 day's free shipping but that's only the case AFTER being processed which can take up to 4 or 5 days if the item has to be restocked or something else comes up.
3. Items are packed by idiots. There is not one ounce of common sense in the packing of groceries ordered from the online store. (Not talking about the fresh grocery pick up service some stores offer). I think it's because they don't have baggers at the store so the dumbasses at the warehouse think it's okay to pack gallon milk with your packets of biscuits and unsealed washing up liquid, or worse still pack the one tin of beans in a massive box that should of been used to house the big screen TV.
4. Beware of sneaky price increases.
Most items are actually a few dollars more than buying at the store, so double check your prices, the deal may not be the best.

So I'm back to stopping at 4 different stores to get what I need as Walmart.com actually cost me nearly 35% more financially for the replacements and for my time in dealing with the customer service center... which by the way is in India