I will never ever use VAYAMA AGAIN. This was my first and last time using Vayama.
Never Travel with this airline.
Here's a link that will help you
http://www.bbb.org/losangelessiliconvalley/business-reviews/travel-agencies-and-bureaus/travix-travel-usa-in-san-jose-ca-*******/complaints
I posted a complaint to this site and was FINALLY able to get e reasonable response and solution.