USDirectory

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2.8
Reviews 97
5 Stars
32%
4 Stars
5%
3 Stars
1%
2 Stars
1%
1 Star
60%

Nevada
1 review
5 helpful votes
Follow Kendall L.
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Absolutely a scam, do not use this website
January 29, 2018

When you open your account and create your listing, they will send you an email with links to billing and a dashboard. You will sign an agreement. READ THE AGREEMENT CAREFULLY. You might have been led to believe that you will be charged $5/month for your listing. You will not see anywhere else in the setup that you will also be charged 25 cents per click which will be charged to your card each month. They will charge you successively more each month.

This is a scam. You've been warned. Train your office staff to know the difference and not be duped by this company.

Date of experience: January 29, 2018
Nicaragua
1 review
7 helpful votes
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Excellent service
December 5, 2017

In my opinion, the company improved with the change in payment, since it works for me and I made a profit and I feel satisfied with the service and they always treat me with kindness.

Date of experience: December 4, 2017
New York
1 review
5 helpful votes
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Professional Scammers
December 1, 2017

Hi my name is Cassie these people us directory is a scam they went into my account and took 99 dollars that I did not authorized th er m to take out they are liars cheats scammed be ware they are leashes waiting yo rob you of your hard earned money 5 dollars initially stated is bate to sell you on there advertising and the $99.00 you don't see it coming I'm contacting the better business Bureau I told them they were calling me trying g to sell lies I told them no to be speachless when I looked at my account something I didn't authorized
These people are low life scums

Date of experience: December 1, 2017
Oregon
1 review
4 helpful votes
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We were paying $5 per month for basic service that included a cap on charges but they charged an additional $93. Had to wait on hold for over 20 minutes and they kept giving the run around.

Date of experience: November 30, 2017
Oregon
2 reviews
4 helpful votes
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Fake traffic report/ costs of service.
November 28, 2017

Was told it was free or very affordable, the third month in im told my $99 charge was for $90 min. Then 25 cents per view-thats 16 views for $99! I quickly called them and explained what was wrong and they kept putting me off saying someone would call to clear things up. They never did and after a week and three calls they stopped answering my phone. My bank says they are scammers who change their name frequently. PLEASE STAY AWAY!

Date of experience: November 28, 2017
Georgia
1 review
4 helpful votes
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Scam! Fake traffic report
November 13, 2017

Read some reviews. Had the same experience where they called me before my company even opened and said about $5 per month to list and improve listing on google and other sites. When I was charged $90 less than 2 months after signing up, I called to find out the charge and try to cancel service. They will not refund and said I already signed to agree on the $0.25 per "reference" with daily cap of $5. My site "traffic report" on US directory shows there are more than 10 thousand "reference" from Sep 7 to Oct 7. Who knows what reference means. The number is fake for a few reasons. First my company just opened on Oct 3 and second I use google search console to keep track of clicks and impressions. The number is way out. Furthermore, there is no detail analysis such as daily report to support the amount charged. She refuse to explain further and repeated the same thing: we cannot refund for services already provided. Will dispute the amount with my credit card company

Date of experience: November 13, 2017
Arkansas
1 review
2 helpful votes
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Avoided Scam!
November 5, 2017

I read the previous reviews and immediately called USDirectory to cancel my subscription. Surprisingly, they did so without too much pressure. I received a cancellation confirmation number for my records. Next I called my bank and had a "do not pay" flag posted to my account. I think I am safe now. Thank you to those of you who took your time to review and warn other consumer's about this companies scamming practices. You saved me one big headache!

Date of experience: November 5, 2017
Florida
1 review
8 helpful votes
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Stay away from these people. When I say they blew up my phone encouraging me to advertise. They were calling me 4,5 times a day. I finally agreed as I was told it was $5 per month so I figured what was the harm. Worst case I wouldn't loose much at $5 per month. Their extra charges were not explained to me. The woman who signed me up was called Yolanda Lopez. I know cause she called me so many times I couldn't possibly forget her name. I called the company today after noticing they had taken the $5 and a further $90. It took over an hour on hold before someone answered. I thought it was a misunderstanding at first but the woman on the phone was so rude. When I asked to speak to a manager she told me she is the manager. Her name Gianna... I said I wanted a refund as none of this had been explained to me. She was nothing but a bully on the phone who basically said there was no one else for me to speak to and only a general email address to contact and no she wasn't giving me a refund. I am contacting the BBB and anywhere else I possibly can to dispute this and get my money back and also to let others know it's a SCAM. The reason they blow up your phone for you to advertise isn't because they're trying to help your business but because they know they've got you once they have your card info. Also she called me back numerous times directly after I signed up to make sure I had received her welcome email and asked to me to click the link within it while she was on the phone. I was driving so I opened it and clicked the link but apparently once you do that you've basically agreed to be scammed. That's why she blows up your phone for you to click it while you're actually on the phone. She told me it was just to make my add active. LIES LIES LIES. If I could give zero stars I would

Date of experience: September 25, 2017
Jamaica
2 reviews
14 helpful votes
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Ummm, Just no!
July 28, 2017

God has been faithful to me and my business! After passing on my credentials to some agent name Miguel, I was awaiting a confirmation email. In the interim I decided to look up the phone number he provided for customer service and to my surprise that number was no where to be found on Google. I immediately got suspicious. Then I received a confirmation email from USDirectory.com, not Yellow Pages. Some chills went up my spine.

I called my bank immediately and asked them to block my credit card. I'd rather $5 be gone than $500. Now a Gina is trying to follow-up with me through my company number.

This is just sad.

Date of experience: July 28, 2017
Ohio
1 review
6 helpful votes
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When "Robert", the agent who barely understands English tried to read his sales pitch to me, he dropped the call at least five times before he got to the part where he told me he was going to charge $5 per monty and $, 25 per time someone "looks for keywords for my business" I told him I wasn't paying for directory services. No sooner than I said that he hung up the phone again. When I called him back, he refused to pick up the phone and set my phone number to be automatically disconnected.
For what I hear, everyone else who fell for this sales pitch was charged higher than $80 per month, with the exception of a few, most likely fake, reviews of the company.

Date of experience: July 15, 2017
Philippines
1 review
6 helpful votes
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Excellent Service
July 14, 2017

This Directory helped me a lot with my business advertisement, i highly recommend this company specially for a newly business. Good Customer Service as well.

Date of experience: July 14, 2017
Germany
1 review
8 helpful votes
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Not good
June 13, 2017

Found out after receiving a bill for $118.00 that usdirectory.com charges you for being on the internet. It advertises that any reference you receive from their advertisements charges you $0.25. In fact, any time i was searching or "googling" on the internet it charged me $0.25. I went with them for advertisement and my company's doors aren't even open yet. No one knows the company name so they are unable to look it up. I found out they use your wifi address and anyone who uses your internet will cause you a charge each time it's used.

Date of experience: June 13, 2017
Nicaragua
1 review
6 helpful votes
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Us directory the best
May 8, 2017

Us directory helped me a lot with my business have a good service and comence to see my profits thanks to its advertising. I recommend them are excellent

Date of experience: May 8, 2017
Illinois
1 review
4 helpful votes
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Do not use this company
October 6, 2016

Just don't do it... and don't give them any information... just research their name i google and you will see nothing but negative comments associated with SCAM.

Date of experience: October 6, 2016
Wisconsin
4 reviews
9 helpful votes
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What a rip-off
August 7, 2015

Thought this was part of my Yellow Pages listing and was paying $5 a month for promotion. Turns out they also are charging $5 a day for this bogus Traffic report. Claimed I got hundreds of hits, but I NEVER GOT A SINGLE INQUIRY from all that supposed traffic. I wasted $100 when I thought I was just paying a nominal monthly charge for site promotion. Told them I was going to write them up, but was not offered any refund or satisfaction.

Date of experience: August 7, 2015
Florida
1 review
26 helpful votes
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My experience with USDirectory and account rep Robert, was great.
Their product is easy to use (in fact I didnt have to anything really) and delivered results that I could see online. With Robert's help I added a coupon to my site/profile and actually got a few customers ask me about it. The services received were as promised, and any questions I had their customer service helped me with.

Date of experience: October 3, 2014