USA Today

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Massachusetts
1 review
6 helpful votes
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I'm done with USAToday.com. There are hundreds of ads, pop up videos, and sponsored advertising that make it impossible to efficiently read the news. I have a powerful laptop but even it cannot keep up with the constant bombardment of advertising that USAToday is choosing to bother its clients with on a regular basis. EASE UP. I challenge the executives at USAToday to try t read their own website and stories. Someone there needs to grow up and learn how to manage a website for both customers and advertisers! There is a happy medium.

Date of experience: June 21, 2019
Georgia
1 review
1 helpful vote
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Ridiculous
April 15, 2019

Wish I'd read the reviews before I tried "home delivery". I've called the Philippines for a month and always assured I'd get the paper. Hasn't happened!

Date of experience: April 15, 2019
California
1 review
2 helpful votes
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STAY AWAY! Home delivery NEVER actually gets delivered. They will take your order and money online but you will never get the paper, and then in order to cancel or even report a delivery problem you have to call during their limited business hours and sit on hold for a LONG time. I used to order this for my Mom each time she came for her annual long term visit with me. Each year for several years we had this same problem so this is not a one time thing. Normally I would not return to do business at such a place but it was for my Mom. At this point even she has given up. STAY AWAY

Date of experience: January 29, 2019
Washington
1 review
2 helpful votes
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USA Today's Customer Service is the Worst
January 28, 2019

I tried to get home delivery of USA Today and couldn't. I placed an order for home delivery of USA Today based on a recommendation from my next door neighbor who gets daily delivery in his driveway. When the first day's paper wasn't there I used USA Today's website to report a missing paper. All I got was an auto-reply and no paper the next day. I called their customer service department and got a call center in India. The agent kept apologizing and said the paper would be delivered the following day. Guess what? Next day, no paper. Called again and asked to speak with a supervisor, who didn't speak English any better. He continued to apologize but in the end did nothing to get a paper delivered to me.

I tried using USA Today's feedback system - nothing.
Continued calling their customer 'dis'service center - nothing.

I guess my neighbor is one of the lucky ones as I couldn't get USA Today ever deliver a single paper to my home.

THEIR CUSTOMER SERVICE IS NON-EXISITNG.

Date of experience: January 27, 2019
Utah
1 review
5 helpful votes
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Liberal propaganda
January 2, 2019

Fake News! Nothing but liberal garbage. Crap one sided news paper. Is straight out of a Nazi printing press.

Date of experience: January 1, 2019
Iowa
1 review
13 helpful votes
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Just another liberal rag
December 7, 2018

I used to buy and read this thing cover to cover. Now, I like millions of other regular folks, occasionally pick one up free at a hotel for a quick laugh. It's nothing but lib slanted opinion pieces disguised as news'

Date of experience: December 7, 2018
Rhode Island
1 review
5 helpful votes
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Published disgusting report on Judge Cavanagh!
September 29, 2018

This Political fake news organization published one of the most disgusting comments on judge Cavanagh as it relates to coaching a girls basketball team.

Meanwhile this liberal hack promotes open borders, MS13 and their Machete murders, Illegal aliens and immigration, sanctuary cities and the suppression of free speech. There is a disgusting stench at USA "yesterday"!

Date of experience: September 29, 2018
New Jersey
1 review
3 helpful votes
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HORRIBLE
September 28, 2018

I ordered the paper in June for my husband who is in jail. I paid 50 dollars and never ever got a single paper! Not one so I have now called 7 times and was even told I would get a 10 dollar credit because of the inconvenience BUT lies LIES LIES AND come to find out there's no note of that call! And so low and behold it's MY FAULT their employees don't do their job so I can't get my money back that they got immediately they had no problem taking my money but even with verification and detailed billing showing I had in fact called and spent a long time on the phone and the prison having proof that they never got a single paper all I get is a I'm sorry there's no notes! THEN MAYBE YOU SHOULD HIRE PEOPLE THAT DO THEIR JOB IT ISNT MY FAULT THEY DIDNT PUT ANY NOTES AND WHAT ABOUT ALL THE THIS CALL IS RECORDED BLAH BLAH! I am so livid and I can't even request to talk to a supervisor till next week and that's not a for sure I can ask to speak to one put a request that most likely will not be approved because there's no notes! CRAP CRAP CRAP CUSTOMER SERVICE IS CRAP I feel like I was totally ripped off and that I've got nothing but the run around and then made it seem like I WAS AT FAULT IVE DONE MY PART BUT GOT NOTHING BUT CRAP FROM USA TODAY!

Date of experience: September 28, 2018
Ohio
1 review
1 helpful vote
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I think its ridiculous that a news publication goes to events of all kinds and sends well trained photographers that catch great images of spectacular moments and then doesn't let those images see the light of day outside their own companys use. People have no problem paying for great work that has been done so why does this company not allow these purchases (like every other news/photo company) to occur absolutely baffles me. It is truly disappointing and something that should be looked at higher up.

Date of experience: November 29, 2017
Wisconsin
1 review
4 helpful votes
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In the tank for Killary
November 6, 2016

I went over to their site (I never do this), and remembered why I never go to this site. Every article was bashing Trump and talking about how great poor Killary is. That newspaper has no idea what unbiased journalism is.

Date of experience: November 6, 2016
Washington
2 reviews
20 helpful votes
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Biased, non-objective, lacks integrity.
July 29, 2016

Nearly every article on this website's homepage is about praising Hillary Clinton in some way, or directly attacking Donald Trump. They aren't even trying to mask their obvious loyalty to a particular political party. Objective reporting is non-existent from this news brand. One such article I read has actually made the ridiculous claim of following up on a story that was originally published on the Huffington Post- an extreme leftist political blog posing as a legitimate news outlet. Maybe there was a time when USA Today had respectability, but "today" it certainly does not.

Date of experience: July 29, 2016
Iowa
11 reviews
32 helpful votes
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Worthless site with NO consumer input.
August 22, 2015

Which might not be bad if they were selling comic books or diapers, but USA Today purports to be the nation's NEWSPAPER, for God's sweet sake. It gives a piss-poor representation of national news, and less than adequate coverage of local news. And in order to write to them to TELL them they're doing a piss-poor job, you have to sign up for their service, allowing them to market to you. NO THANKS. I'm not giving my email address, much less my real world address, to a bunch of scammers who think that the crap USA Today spews constitutes actual COVERAGE.

Date of experience: August 21, 2015
California
26 reviews
49 helpful votes
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Great site for current news
June 10, 2013

Great site for current news. They also have news clips of the top headlines. I really appreciate this site. I also love the sudoku games they have available.

Date of experience: June 10, 2013