UmobixReviews 227

Good job from these guys. They did absolutely brilliant and I'm very much satisfied with the massive turn up.

Beyond what i expected, although some features aren't functional yet but they are clearly marked as experimental at this time. Very helpful customer service representatives, Kris Jenner and 2 or 3 others I have spoken to, answer your chat questions at all times of day for non-tech savy parents who worry about their children's safety.

Had trouble and Kris helped me thank you. Just signed up and had lots of trouble but chat with Kris helped

The app works as promised and the customer care team is amazing. 5 star rating for Kris Jenner for being prompt and super effective.

I want to thank Sandra and all the UMobix support team for always being ready to help and solve issues when installing the app on a new phone or upgrading it.

The app worked well for some months. Then something changed on the phone and no more info. The membership lapsed and that was it. Until I got an email from uMobix recently saying that there was more data to see.
I logged in, talked to Customer Support, got temporary access and there was more data. But it looks like they manually went into the phone and got a few days' worth of data for my viewing.
After I took the bait and signed up for another year, I found out that there was no more data flowing in and Customer Support informed me that I'd have to update the app on the target phone manually. The problem is, that phone is in another city now and I cannot update the software. And...no refund for deception.
I was led to believe that I would receive fresh data from the phone and was not informed before I renewed the subscription that I would have to update the software. Not happy.

You won't be disappointed. Full support any time. It took me some time on my end figuring it out. The customer service rep was knowledgeable, efficient and patient with me K. Jenner made the whole process, painless.

Hola, tenia un problema con la instalacion de Umobix y Kris Jenner me lo soluciono enseguida, ademas de simpatica y atenta, sabe lo que hace. Un 10 por ella.

Customer service does a great job, correct, always ready to help with ambiguities and they are quite fast, realistically every application that is in development and improvement has its advantages and disadvantages, but over time this application will get better and better, all recommendations!

I had trouble with the program downloading when I had to switch phones. I got in touch with Sandra at UMobix customer support. She helped me with the issue almost immediately. Friendly and efficient!

Le support est très réactif, Sandra est très réactive, très professionnelle et à lécoute des besoins, c'est nickel comme service

Kris Jenner another support agent at UMobix! I love uMobix they have the greatest tech support team! I've been with them for about 2 months, not only is it an awesome monitoring system, whenever I have any questions, problems or any issues that may arise, Kris Jenner another tech support agent was so helpful at helping me fix a problem that I had else where, she explain and showed me what to do in order to correct/fix the issue that I had encounter that needed immediate attention, I couldn't have done it without her ty kris jenner!

This app is easy to install and starts working right away!
I love that you can chat right away with support. I was using the wrong browser and Sandra was very helpful!

Sandra was great! Her service was fast, helpful and informative! Loving the service so far. Thank you!

Après plusieurs contact different Sandra a été la seule à pouvoir régler mon problème merci pour son professionnalisme et sa patience.

I just signed up for an account, and had some questions, so when I reached out to support Sandra from uMobix responded within a minute, and answered my questions quickly, precisely, and clearly. I was able to ask my questions and get answers and be on my way within 5 minutes! Thank you Sandra!

Kris was a technical support genius. She was able to help me troubleshoot all my issues smoothly. I highly recommend this product because of her

The app works really well. It tracks in real time. Had a great customer service experience with representative Sandra Moore. *****

Пользуясь моментом хотелось поблагодарить все команду данного сервиса люди делают по истенне нужную вещь команда поддержки работающие в чате 24/7 делают свою работу на 5+ а то и на все 100% хотелось бы по благодарить отдельно сотрудника Сандра муур очень приятный и дружелюбный человек