Uk-ugg-boots

As soon as I had sent my details to UK. UGG-boots I had a bad feeling and I was right. No confirmation email arrived. I contacted my credit card company straight away, but the payment had already gone through. I now have to wait 30 days.
I did get in touch with this company through email -Hotmail address- alarm bells ringing away now.
They asked for more information, in broken English, I told them what they could do with that.
Eventually, they said they would transfer my complaint to another department. I asked for the name of the department, got no reply, no surprise there!

PLEASE-PLEASE stay away from this, what looks like a genuine site.

Ordered a pair on 13th dec, recieved today, 30th december. They are so fake, not fur inside wonky labels and glue on the so called 'suede' on1 of them! I have emailed them stating i want a refund, although after reading other reviews i doubt if i send them back i will get my money back.
I paid by debit card as it wouldnt let me use my credit card, can i claim back through them!
Please avoid if you are thinking of buying from these! I wish i had read this first!

This website seemed trustworthy and even had the trademark ugg logo on their page. Being a bit strapped for cash I thought I'd give them a whirl but began to get worried as I was unable to track my order and after 3 weeks had given up all hope. When they were finally delivered I couldn't believe the cheek of the website to say they were genuine. Having purchased a pair of genuine Ugg boots before from a well known retailer I could see a big differerence in the quality. These Uggs or Fuggs as a better name for them had a very similar looking outer sole and logo on the heal but thats where the similarities ended. There is no way these boots are suede and unless they have sheep that have nylon fur in China, how they can state on the inner label that the lining is fleece is beyond me. I have worn my Fuggs for about a month and the nylon inside is not breathable like genuine fleece and has started to come away. I would urge anyone not to waste their money on these crappy fakes and after reading other reviews wish I'd done a bit of research first.

I ordered two pairs off Ugg boots at total cost of £130 7 days ago. I immediately became suspicious when the only e-mail I received was confirmation from PayPal to say my payment had gone through to Zhu Feiyu with a tracking no and receipt no, but no details of delivery or when the goods would be dispatched. I contacted ny bank, but because I paid be debit card I may not get my money back. I was advised to contact PayPal, who have directed me to a helpline at a cost of £29.99. The advice from them is if I don't receive the goods or they appear and are fake, they will pursue a claim for a refund. I am so dissapointed as these were a xmas present for my daughters. After reading the previous comments I am now confused as some people have received goods and some not at all and some extremely happy with their purchases. I just hope mine is the latter!

I ordered my ugg boots and was slightly worried because i read all your reviews after i had ordered them. At first i had recieved no tracking number so i was immediately concerned, but thankfully three days later my tracking number came up on the order form. It took about two weeks for the boots to arrive, yet when they did i was suprisingly happy with the outcome. I obviously don't think they are genuine, but they definately look exactly like the real thing! I don't know if it was just because i was lucky that i recieved them, but if you want cheap ugg boots, and don't mind taking a risk, then i would definately recommend this site. If you are willing to gamble 60 quid then go for it! Otherwise either order from www.uggsoflondon.com (same price, but a lot more reliable, everyone i know who has ordered from there has recieved their order) or buy the genuine article. Hope this has been of some help. X

As I have just discovered I am not the only one who has been scammed by these chinese c**ts - I first realised something was up when the order took longer than the guaranteed 7 days - when they eventually did arrive 17 days later I knew immediately they were fake and not even good fakes at that - what's worse they even had a hole in the inner lining. When I sent them a message to complain and request a full refund, I received a reply which was written incorrectly in English - I checked their return policy on their website and realised they had covered themselves of any legal responsibility. Lesson learnt - never to make the same mistake again!

Well, where do i start... i was delighted when i found this web stie and they seemed very genuine. I ordered 2 pairs... then when the money came out of my bank (luckily credit card!) it was slightly different to the ammount they emailed and told me they charged me. After reading lots of reviews on the internet i am very concerned about receiving my order! The web site no longer seems to exist any more as i cannot access it and have not been able to for 4 days. I have emailed them telling them to cancel my order... however they emailed back (to my surprise!) and gave me a tracking number,... and i tracxked it and they are in plymouth depot... not too far away from me. However i am worried that if i open them and they don't fit (as i have read they are faulty and small sizes)... that i won't be able to return them. Any advice anyone?

Well i have ordered from it and my neice has to she ordered 2 pairs one got stuck in customs and they both came within 3 weeks. So i ordered and they came within 2 weeks, but now i am reading ur reviews i don't know what to think. So i will be keeping a close eye on my bank statements to see if they charge me again or take anymore money they are real and they arnt fakes i have had them checked from a proper retail store who sell them and there is no differance. Fingres crossed i don't get scammed x