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Truelancer

1.8

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Truelancer Reviews Summary

Truelancer has a rating of 1.8 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Truelancer ranks 101st among Freelancing sites.

service
13
value
13
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10
returns
12
quality
12

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India
1 review
7 helpful votes
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Truelancer.com is SCAM
I was new to Truelancer.com and I signed in as a Freelancer (Web Developer). From the very next day Truelancer team started spam calling me to upgrade to annual PRO MEMBERSHIP which was around 100$. I tried not to fall for it but then they exaggerated the benefits of annual pro membership which tempted me to opt for it. I was working on a project of 500$ and SUMIT SINGH was the project coordinator assigned for this project on behalf of Truelancer. On completion of the project when the client approved it to be as per his demands this project coordinator deducted 15% of project budget and all that I received was 425$. But since I had PRO membership Truelancer fee should have been 8% only. For clarification when I contacted their customer support then they said that coordinator can deduct their fee apart from Truelancer fee But this isn't mentioned anywhere in Truelancer's rules and regulations. Despite of such unprofessional behavior from them I started working on another project of 1400$ and once again it was SUMIT SINGH as our project coordinator so it was obvious that he'd be charging 15% once again. After the project was completed and successfully approved by the client Truelancer transferred 1190$ to my TL WALLET. After which I requested payout of this amount to my account. The very next day when I didn't receive the payment I tried to check it on truelancer.com just to realize that my account was banned and I was scammed by them. I had to pay around 500usd to my developer team as wages for this project. Spent over a month of hardwork on this project and got nothing.

I lost 100$ of membership fee, 1400$ of project money, 500$ gone as wages and not to forget the extra commission SUMIT SINGH robbed me off.

I wonder what Indian Government is doing and how such scamming websites are still running there.

Date of experience: March 13, 2020

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