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After receiving numerous passive aggressive emails AND phone calls, I had created a payment plan. I have paid off my entire debt but all of a sudden I was charged $30 from Trueaccord even though it was never stated that I would be charged? Especially AFTER I have all of my debt paid?
As far as my personal experience goes, I owed money. They contacted me via email for about 6 months. I wasn't in a place where I couldn't pay what they wanted. I started paying $5 a week on my own and all I get now is a weekly "thank you" email. This actually IS more effective with me than the people who call all ignorant towards me.
I've received an email from this outfit (TrueAccord), claiming I owed someone $2427. 14... 1st, they claim to have sent previous emails, they didn't. 2nd, they claim I owe someone $2427. 14, I don't. They are definitely a scam outfit... my advice is to stay as far away from them as you can... definitely, don't give them any information...
I PAID THEM 150$ AND THEY ARE SUPPOSED TO BE PAYING 150$ PAYMENTS TO THE DEBT COLLECTOR FOR ME AND ITS BEEN MONTHS AND THERE IS STILL NO CHANGE IN THE CREDIT CARD DEBT BALANCE ON ALL OF MY CREDIT REPORT SCORES! WTF!
Abusive, crass, unprofessional. They sent a ton of emails that I had to take legal action to stop. Founders are a couple of techies who are yet to learn the finer points of fair debt collection practices. (Talking about you Ohad and Nadav Samet)
Here's an example of their emails:
"Are you just slacking?
Stop that. This is serious business. If you don't handle your debt to XXXX, it could have a long-term effect on your financial standing."
My suggestion is to file a complaint with Consumer Financial Protection Bureau if you believe that your rights under the Fair Debt Collection Practices Act are violated.
When I got the first email from them I was angry, but they were so nice and actually LISTENED. I wish they handled all my debts.
I just received an e-mail from this company stating I owe $226.16 to a company called TRS Inc., a company I have never heard of. I have an excellent credit rating and no late payments at all in many years. Where the heck did they get my e-mail and send me this fraudulent request for money?
