TrialPay

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Florida
1 review
3 helpful votes
Follow Candy S.
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My top eleven watch videos to earn token does not work how i fix it?

Date of experience: January 20, 2014
Ohio
1 review
8 helpful votes
Follow G D.
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This company, in my opinion, is one of the worst ones I've ever dealt with online. They constantly blame the consumer for their own horrible misleading offers and system. Many of their offers actually don't pay out and they don't specify how many you are actually allowed to do. They have daily limits and actually start banning you secretly from getting instant payouts of rewards. However, they don't tell you this and let you keep completing offers. One day I guarantee this company will fall victim to their own horrible business practices and go bankrupt. I will be laughing somewhere.

I also left a complaint with Playdom to change offer providers. Beware this offer provider at all costs! Look at these guys from Trialpay leaving comments pretending to be random people and boost their score. NO ONE BELIEVES YOU!

Date of experience: December 10, 2013
Germany
1 review
4 helpful votes
Follow Mops K.
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Its so good!
October 16, 2013

Its so good! I love the concept and all. It is available on many services that I use which I dont wanna pay 4. I cant understand what the others are bragging about. Shut off haters.

Date of experience: October 15, 2013
GB
1 review
5 helpful votes
Follow Andrzej W.
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Out of 3 offers I completed all worked so I'm happy, saved me some $$$

Date of experience: August 16, 2013
California
1 review
6 helpful votes
Follow Anna H.
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I completed an offer with Discover Card going directly through an affiliate of their site. I completed all the steps and was approved, but I never got my special rewards for signing up that they promised. I contacted them and the affiliate many times, and then they didn't contact me for about a week. I decided to email them again, after which they said, sorry, but we don't think you used our site to get your rewards. I told them I did, and they said basically no you didn't so you get no rewards only after another few days of no responses. NEVER TRUST Trial PAy because they are horrible on their records and customer service.

Date of experience: August 15, 2013
NL
3 reviews
6 helpful votes
Follow Engin E.
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I deposited €10 into their offer and didn't get the credits. This is what Kelly from customer service had to say "unfortunately it appears that your offer completion attempt isn't listed as eligible for credit"

Funny that as I used the referral link, made a new account and deposited money as per their guidelines. Avoid trialpay it's a pyramid scheme and also avoid Primeslots. Crooks!

Date of experience: August 14, 2013
NL
1 review
5 helpful votes
Follow Luke H.
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TrialPay is like an online variety of cancer; what ever you do to fight it, it will always win from you. They change the rules of the game as they go it seems. Avoid this company at all cost!

I completed paid offers correctly but TrialPay refuses to meet their promises. Very disappointing. Their customer support is useless, not only do they not tell you WHAT you did wrong making it impossible to check if they speak the truth, but when they get tired of you showing them proof they simply ignore you!

I am doubting if I am even banned since all TrialPay-urls give an error recently. In one word: terrible terrible terrible company. Sorry that were four words, one word would not begin to describe how terrible they are.

Date of experience: August 10, 2013
New York
1 review
4 helpful votes
Follow Michael W.
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I can understand what everybody is saying about how the customer support is (ok well bad) I have experienced such times too with this company. HOWEVER! I contacted their customer support, they said it had not confirmed. I was very much sure that I had completed the survey that I was doing. So I sent them another email, and then they gave me the game credits out of good faith. For that, I am giving this company five stars, (I had waited a week for it to be confirmed) I still got the in game credits at the end... so five stars.

Date of experience: July 9, 2013
New York
40 reviews
175 helpful votes
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Worst company EVER
May 13, 2013

Worst company EVER.
I've tried to use them a few times over the past couple of years, and each time was a big digital F-U.
Tried to do a few of their offers, one I even paid for, but because the site added a promocode, something I couldn't remove, they give me the big middle finger. I email them about it, they said WHAT DO YOU WANT US TO DO? Well, how about stand by your effing product and site.
Will never use them again.

Date of experience: May 13, 2013
California
1 review
4 helpful votes
Follow Orianna M.
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They are mediocre
March 21, 2013

They are mediocre. I got into a long winded discussion with a merchant because of TrialPay's guerrilla tactics. Put in a complaint with the BBB. They need to know about TrialPay's antics.

Date of experience: March 21, 2013
Canada
1 review
1 helpful vote
Follow Lennard F.
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I have used this service for several years as a developer and only had one complaint (the guy didn't like that he had to buy something to get my software - games should be "free" I guess). I've also used them as a consumer - got a $99 piece of software for the price of $39 sun glasses which came as advertised and were good glasses. Not sure what all the hate is about.

Date of experience: February 26, 2013
Sweden
1 review
3 helpful votes
Follow Dawda G.
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After reading all this negative feedback i think I've been REALLY lucky.

I have 3 program licenses on my account there when i log in. I got my 3rd today actually.

There was a problem this time but i asked what was going on and they replied that they needed more info. I gave them more info and they gave me my license.

I spent 1euro and got a license for a program worth 29.9 USDollars :))

The other 2 licenses worked just as smoothly as their page said.

I feel sorry for all you that it didn't work for. I hope I'll have no reason to change this review.

Date of experience: February 17, 2013
California
6 reviews
51 helpful votes
Follow Julia M.
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Conditions are all over, not consolidated in one place and it feels deceitful. My offer was a gift certificate with an Old Navy purchase. I planned to go to Canada to see family and wanted to shop there. Before registering a card, I read everything on the site how the purchase worked and all the conditions applied. It didn't say I couldn't shop in Canada, just go to any Old Navy store. So, I registered a card. A couple of weeks after the purchase I was back in the US and wondering why I wasn't getting the gift card. I checked FAQ on the web site, the section why the transaction didn't work. It reiterated the same conditions I'd already read many times... Then it mentioned the email I received after registering the card. I found the email, it reiterated again the conditions... Then in the end, there was a link to "other conditions". I click on it, voila, here it says I can only shop in the US... Why wasn't it possible to provide this info BEFORE registering the credit card? I could've decided not to go for this offer or not to shop in Canada.

Date of experience: February 4, 2013
Portugal
1 review
5 helpful votes
Follow Ted H.
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I had an account with them as a software developer (a merchant account then). When people purchased other items a license of my software could be selected as a prize and I would receive a few dollars for that.
Since sales were rare I asked Trialpay to pay me the balance of approx. $50 to my Paypal account and cancel the account. Request it 3 times and never received any answer from them. For me Trialpay is a total scam organization. Keep a distance from them.

Date of experience: January 17, 2013
Missouri
1 review
5 helpful votes
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Horrible, Horrible, Horrible
April 13, 2012

Horrible, Horrible, Horrible. I signed up through Trialpay's netflix referral. In this, they were supposed to give me $15 ebay bucks (ebay's reward cash) for signing up for a free trial of netflix. However, when I signed up, even after roughly a month, they failed to give me my promised "bucks". I emailed ebay, trialpay numerous times, and called netflix multiple times.

*Warning, Trialpay has no public customer support # as far as I'm concerned, which is very suspicious.

**Note, this is the same review I posted on resellerratings.com

Date of experience: April 12, 2012
Hawaii
3 reviews
10 helpful votes
Follow Tony J.
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Why a one star?
April 8, 2012

Why a one star? Well I do the free offers and that is part of what they do since they are paid by the advertiser and one of the issues I have is if basically you can prove 100% that it happened, they can say you didn't anytime they want. OR if you are doing a survey to get credit and are half way done, they can say oops on your 10th question you no longer qualify... really? It didn't say anything about qualifying, what it takes to qualify or anything... so they get 10 questions which in itself is a survey and enough for companies to pay for and for all we know everyone doesn't qualify, there is no way of knowing, so you did the work, gave them a ton of info and they can just say sorry... you just wasted your time stupid!

Last but not least, there is no customer service so don't bother. It only works on a simple error. Anything major you are out of luck and they just send auto-scripted emails over and over, never answering questions... only saying and I quote (and this is all you will ever get)
"you must follow the instructions and complete the offer as per the full offer terms of completion. I sincerely apologize for any inconvenience, but as it is left to the discretion of our offer partner to establish the requirements for completion and customer eligibility, we are unable to credit you at this time.
If you would like to receive additional credits, please return to our checkout and select an alternate offer to complete. If you have any other questions or concerns, please let us know." So basically the "partner" can say I am doing a survey and on the 20th question (after I get all the info I need) the 21st question will say how old are you, and if they enter anything less than 200-years old they don't qualify.

So my suggestion, use them and roll the dice, get ripped off, I told you so and don't waste your time with customer no service.

Date of experience: April 8, 2012
Mississippi
1 review
1 helpful vote
Follow Darrell S.
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Completed the offer from Netflix and as I expected, there was no "instant credit" of the free movie tickets offer. Complied with their request for proof of purchase and still nothing. They are just a scam.

Date of experience: March 24, 2012
California
1 review
3 helpful votes
Follow Michael M.
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I linked to a site called ProFlowers.com and spent my last $30 on an order of chocolates for my girl on Valentines day. The link from Kabam.com gaming site promises 190 game credits to be funded instantly upon completion of a $19.99 order. Nope. I got zero, zip, nada, zilch... Then I read the TrialPay reviews on here and am now worried I got hustled. It's only been a few hours but if they DO come through with my game credits, I'll update my review. If they DON'T give me what they promised... Well... I'm only 40 miles from their office in Mountain View, CA. I wonder how they'll respond when I'm standin' behind the CEO in the parking lot.

Date of experience: February 13, 2012
Australia
1 review
5 helpful votes
Follow Heith M.
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I don't know what everyone is complaining about. If your offer isn't credited, email them at *******@trialpay.com and they will credit your offer manually. Sometimes, like all affiliate systems, offers aren't successfully tracked.

That said, TrialPay is only the "payment" gateway of a site. If you don't receive the software/product you ordered, that is not TrialPay's fault (assuming the offer was credited as intended), but is instead the company's (whose product you are intending on getting for free) fault for not providing.

Just as if you paid by PayPal, TrialPay is not in charge of your product's delivery.

Remember, TrialPay's motto is: "try or buy something you want, to get something you need, for free". The thing you "want" is the TrialPay advertising offer you are completing. It's important to note that this may not be free. However, the free part is (contrary to most people's understanding) that you get the product you need (the software for example, that you didn't wish to pay for) for free, sort of as an incentive or "thank you" for completing the free OR PAID, TrialPay offer.

I have used this many times. It always ends up saving me money. If I need godaddy hosting, for example, I find a site that supports the TrialPay checkout to get some software for free, just for buying some Godaddy hosting (one of the TrialPay offers). If I want to unlock my phones, I go to http://www.freeunlocks.com (moderators, please remove the link if you wish. I'm just making some clarifications using genuine implementations of the TrialPay system), for example, which supports the TrialPay checkout, to get a free unlock code (to use the phone with any network worldwide).

Hope that clears things up... They are not a scam in any shape of form.

Date of experience: February 4, 2012
New York
3 reviews
5 helpful votes
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Trial pay "just said no" but when I emailed them to say I was filing a complaint with the NY State Attorney General & the Federal Trade Commission that they engaged in deceptive practices they wrote back the next day & gave me a registration code to Winzip.

I had signed up for Netflix to get Winzip for free.

Date of experience: February 3, 2012