Trees.com

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Trees.com
trees.com

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California
1 review
0 helpful votes
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Very informative website and I am a repeat customer several times over. I have never been disappointed.

Date of experience: September 25, 2021
Idaho
1 review
0 helpful votes
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Never Imagined I Would Buy a Tree Online
September 25, 2021

The website is easy to navigate and the information provided is useful for the buyer. The checkout process is also very simple and easy - nothing more aggravating than a convoluted check out process.

Date of experience: September 25, 2021
New Jersey
1 review
0 helpful votes
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Review
September 25, 2021

Great experience, followed the instruction, and seems to be doing well.

Date of experience: September 25, 2021
Montana
1 review
0 helpful votes
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Overpriced/arrived poor shape
September 28, 2021

Plants were small and stressed and half dead when they arrive. I suggest putting in a special order with your local nursery rather than buying from FGT. They are very overpriced and hike rates as they offer discounts. I bought a shrub for 50 and 1 week later onsale listed at 79 for the same thing! Customer service DID make a great effort to make it right. Shipped replacement promptly. Also came stressed and half dead. I finally gave up trying. I had a credit to use so bought a way overpriced tree to use it up. Also came stressed. All leaves fell off. I didnt bother to report it exhausted and gave up trying.

Date of experience: September 25, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry for the experience! We have reached out privately to help!

Virginia
1 review
0 helpful votes
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I finally purchased my lemon tree
September 25, 2021

I'm anxiously waiting for my first lemon to appear. I will be flooding social medial with pictures. I'm over the moon with excitement

Date of experience: September 25, 2021
Oklahoma
1 review
0 helpful votes
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Great service communication
September 25, 2021

Quick and easy shopping and the tree arrived when promised with outstanding planting instructions!

Date of experience: September 25, 2021
California
1 review
0 helpful votes
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Very Disapointed
September 27, 2021

I receive tree with dead leaves the leaves fell off and tree is slowly dieing
No one at FastGrowing Tree is willing do anything about except say we sorry and we have experts to help you.
No one said that we will fix this by sending you another tree at no charge I wlll mail the other tree back

Date of experience: September 25, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry for your experience! It looks like we have a replacement order on its way! Let us know if we can help with anything else!

Tennessee
1 review
0 helpful votes
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Wonderful
September 25, 2021

Ordered my palm tree on a Saturday and received it on the following Thursday. It was a large 5 foot tree. Were very Happy

Date of experience: September 25, 2021
Texas
1 review
0 helpful votes
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Not too healthy
September 27, 2021

The two trees I purchased were not in the best shape. The leaves were "burnt" looking and the dirt was all in the box- not in the bucket. There is no way to email or contact them other than calling an 800 number and I got no help.

Date of experience: September 25, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

North Carolina
1 review
0 helpful votes
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Leyland cypress
September 25, 2021

Trees were packaged well and in great shape when I received them. Planted them about 3 weeks ago and so far looking great.

Date of experience: September 25, 2021
Nebraska
1 review
0 helpful votes
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Australian pines and autumn blaze red maple
September 25, 2021

The trees were shipped very fast and were received in very good condition. Got them planted and ready to grow.

Date of experience: September 24, 2021
California
1 review
0 helpful votes
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Haven't received them
September 27, 2021

Second shipment and they still can't get here any sooner than 10 days.

Date of experience: September 24, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your replacement order arrived! We have sent a private message to get some photos so we can take a look and help out!

New Mexico
2 reviews
0 helpful votes
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Great customer service
September 25, 2021

I received the tree that I had ordered very quickly. However it looked like it suffered in the shipment. All the foliage was in the bottom of the box and the trunk looked dry and lifeless. I took pictures and sent it to the customer service. A replacement tree was promptly sent. I water it profusely and it seems to be slowly growing.

Date of experience: September 24, 2021
Colorado
1 review
0 helpful votes
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Good service, not sure on the product
September 27, 2021

Both trees we ordered showed up fairly stressed. One lost all of its leave, not sure if it'll pull through.

Date of experience: September 24, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Indiana
2 reviews
0 helpful votes
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Mixed success
September 24, 2021

The mimosa tree is doing good so far. The two rose of Sharon bushes appear to be dead after planting. Followed instructions.

Date of experience: September 24, 2021
Massachusetts
1 review
0 helpful votes
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Amalanchier Autumn Brilliance
September 24, 2021

Ordering and purchasing was great. Very helpful customer service helping me select a delivery date.
Was surprised to find the leaves on the trees had mostly yellowed and fallen off. Once planted, all leaves fell off. Customer service assured me that is normal - that should be in the description of how your plants may arrive - and that they will leaf out again in a few weeks. Aside from no leaves, the plants do seem alive and there are many leaf buds.

Date of experience: September 24, 2021
Indiana
1 review
0 helpful votes
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Just repotted
September 24, 2021

So much for a gallon sized plant

Thought it was rather small. When repotted to a clay pot, it was obvious that it had very recently been repotted from a 4".

Y'all can do better than that.

Date of experience: September 24, 2021
Louisiana
1 review
0 helpful votes
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My trees look great!
September 24, 2021

I have ordered 2 trees this summer. Each time the trees arrived in good condition and they look very healthy.

Date of experience: September 24, 2021
Florida
1 review
0 helpful votes
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Purple Wisteria Vine
September 24, 2021

Extremely satisfied with the customer service. The vines shipped in a timely manner. I ordered three of the 3' to 4'. Two of the vines were beautiful and one was a little sad. I sent pictures along with my explanation to customer service and within two days I received a replacement vine that was much healthier.

Date of experience: September 24, 2021
Pennsylvania
1 review
0 helpful votes
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Shipping & Plant Size
September 24, 2021

Packaging was very impressive. Unfortunately the plant size does not compare to the pictures on the website.

Date of experience: September 24, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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