Trees.com

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Trees.com
trees.com

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Texas
1 review
0 helpful votes
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Poor Quality
November 9, 2021

The tree I received had dead leaves on it, I planted it and it never developed or grew. I asked for a replacement of which I spent $40 on and same thing. It arrived in poor shape and I planted it and it appears dead. I sent pictures and have had no response.

Date of experience: November 8, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your replacement arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Florida
1 review
0 helpful votes
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Satisfied customer
November 8, 2021

I ordered fig to surprise my husband so i choose black mission fig. After the order is placed i mention to him about black mission fig, he said doesn't like it because it's small variety.
I said, oh man! I ordered fig for you!.
It's no longer a surprise because i had to call the company to switch it with a fig that bears bigger fruits. Kindly and patiently the staff walked us through the type of figs they carry.
He surely made my husband happy.
My moringa is profucing new shoots and my dragon fruit is healthy.

Date of experience: November 8, 2021
Louisiana
1 review
0 helpful votes
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Need faster shipping!
November 8, 2021

I've ordered 5 trees and it look like shipping could be faster so Trees will survive better

Date of experience: November 8, 2021
Pennsylvania
1 review
0 helpful votes
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Bad review, bad experience, bad customer care
November 9, 2021

The plant came dead. I called the customer service, they brushed me off saying to give it up to the week to see how it was doing. It was as dead as it came. I waisted $75.00 and had to throw the plant out. The money were never returned. Bad business. Bad review. I will be posting this review online.

Date of experience: November 8, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your plant didn't recover! We have it covered 100%. We reached out to get an updated photo so we can help!

Texas
1 review
0 helpful votes
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50% loss
November 9, 2021

2 of my 4 trees purchased have survived. Somewhat disappointing.

Date of experience: November 8, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that 2 of your trees didn’t make it! We have reached out privately to help!

South Carolina
3 reviews
0 helpful votes
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Still a baby
November 8, 2021

I received my mango tree promptly and packaged very well. It is now in the ground and we are waiting for her to grow.

Date of experience: November 8, 2021
Illinois
1 review
0 helpful votes
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Mostly pros, one con
November 8, 2021

The 2 trees I ordered came in great shape. The tree fertilizer I ordered never came.

Date of experience: November 7, 2021
Virginia
2 reviews
0 helpful votes
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An Inferior Product
November 9, 2021

Did not receive everything that I had ordered.
Received mere sticks of plants in boxes. Plants were on their sides, the soil was free floating within the boxes. I ate the $600 loss and spent the money at a local nursery, where I got much more mature plants at the same price. I have taken pictures that speak for themselves.

Date of experience: November 7, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about your experience! Our customer care team is helping now to make this right!

Oregon
1 review
0 helpful votes
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Plants received
November 9, 2021

It took one week before arrival. Plants were in poor shape. Needed water. I watered and then planted immediately with extra soil and nourishment

Date of experience: November 7, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Small & Dry.
November 9, 2021

Plants were small and dried out. Got much better from local nursery for much less.

Date of experience: November 7, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your plants when they arrived! We are reaching out to get some photos so we can assist you further!

New Jersey
1 review
0 helpful votes
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Purple trees!
November 7, 2021

Informed website, easy to use and product arrives quick and as expected. Prepped well for shipment and arrived in great condition. Thanks!

Date of experience: November 7, 2021
Colorado
1 review
0 helpful votes
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Review of last two plants received
November 9, 2021

The two plants I received were of poor quality. The gardenia was yellow and is needing help to come back to full life. I'm working on that.
The avacado plant had brown fungus and holes eaten in the few leaves it had.

Date of experience: November 7, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

New Hampshire
1 review
0 helpful votes
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Excellent in all realms... from product to service.
November 7, 2021

Excellence in customer service and product selection. Love zone information data.

Date of experience: November 7, 2021
France
1 review
0 helpful votes
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Get your monies worth
November 7, 2021

I ordered 6 dwarf bushes and they all looked the same height and good quality. I will use them again for other plants

Date of experience: November 7, 2021
Colorado
1 review
0 helpful votes
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Great trees
November 7, 2021

Trees arrived in very protective boxes. They were in great shape and ready to plant.

Date of experience: November 7, 2021
North Carolina
1 review
0 helpful votes
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Love your products
November 7, 2021

Very surprised at quality of the avocado tree and how well it was packaged. I'll be buying more!

Date of experience: November 7, 2021
Minnesota
2 reviews
0 helpful votes
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Not happy
November 9, 2021

I had a good friend pass away in July of 2021... I ordered a tree for him Memorial and was told it would ship in 3 days. It did not ship and the shipping date was postponed again and again... missing the Memorial by months, I finally cancelled the order. Then I could not find the tree and was forced to try FastGrowingTrees again. This time the order was delivered but it cost me an additional $90 for the same tree. Pissed!

Date of experience: November 7, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry for your entire experience! We have reached out privately to help make this right!

Georgia
1 review
0 helpful votes
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Fruit trees delivered in good condition
November 7, 2021

This is the first time I've used Fast Growing Trees to purchase a set of 4 fruit trees. I've used other companies for over 20 years to purchase my trees.

Fast Growing Trees are more expensive that other tree companies, but their trees are sent in pots, not dry rootballs or wet wrapped rootballs, and are very, very healthy.

The only two issues I had with my order are that there appear to be deep scars halfway up on two of the trees, halfway up. My husband told me that's a sign of grafts, but I'm not so sure. Also, other tree companies guarantee their trees health/growth for one year, for free, and replace the tree if they die in that period. Fast Growing Trees only guarantees for a short time and charges for additional time. For the much higher cost of these trees, I would hope to have them guaranteed for a year.

I planted them right away, used the Root Rocket on each of them. Hoping to see fruit next year or the following. I will write a follow-up in a year to divulge if either they're not flourishing or healthy and producing.

Date of experience: November 7, 2021
Indiana
2 reviews
0 helpful votes
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Lilac tree
November 9, 2021

My tree did not flourish and when I notified them they were very hard to deal with. I learned of a warranty that I apparently needed to buy for my tree which I knew nothing about. In trying to resolve this issue, I was given numerous prices, none of which made any sense. I feel like they tried to squeeze more and more money out of me. It was a frustrating experience. I finally received a replacement for more money and I certainly hope it will flourish in the spring. Ugh

Date of experience: November 7, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry that one of your plants didn't make it! Because there are so many environmental factors that can depend on the livelihood of a plant we offer that 1 year warranty at checkout. Again, we do apologize for the inconvenience this caused.

Colorado
1 review
0 helpful votes
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Shipping damage
November 9, 2021

The top 2 feet of my 7-foot tree was broken off. The box was too short and an attempt was made to bend the tree to fit.

Date of experience: November 6, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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