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It is my first time to buy plants on line. I was nervous and not sure how my plants would look. I decided to buy protection plan for all my plants for a peace of mind, since I am not a good tree planting. I was pleased with what I bought. So far I have bought 2 sweetsops (sugars Apple) tree ( 1 tree is larger than the other were shipped), Soursop, Flowering Quince.
The small Sugar Apple tree did not survive. It was heart broken just look at it. I called customer service and they said they will send me a replacement because I got my protection plan coverage. I am very pleased with their service., and that they live up to their words and reputation.
Ordered trees trees have been paid for I have no trees and no one responded to my inquiry-
I ordered a weeping willow tree and a potted plumeria. My order came quickly. The tree is wonderful and seems to be healthy. The plumeria was basically a stick which had fallen out of its pot, with a bunch of loose soil scattered around in the packaging. I replanted it and am hoping for the best. So, five stars for the tree, but not so many for the plumeria, which was quite pricey.
Arrived quickly, in nice condition, well boxed, pruned, and nice buds. Came with planting tips which I followed and it now looks happy in its new home in the front yard.
The plants I ordered came quickly, and in great shape. I even contacted someone through chat about what to do in a cold snap we had, and gave me tips.
Very happy with the service and quality carried out by this company. Highly recommend
I've bought small trees from FastGrowing Trees twice. Both times they have come in good condition and after following the enclosed planting instructions, I've seen new growth within 1-2 weeks.
Prompt delivery Would have liked to see a bit more plant for the price Got local plants 3 times the size for 0nly 10 dollars more each
First time online tree purchase. Package arrived in good condition and was planted the very next afternoon. That was roughly 3 weeks ago. I have watered twice a week since planting, and today I noticed that the leaves are starting to bud out. I have 2 other Pin Oaks that were planted 8yrs ago that have not even started to show any green yet.
No complaints on both orders. Very healthy and delivered promptly
Had a problem with condition of arrived trees. Was told to send pictures of condition to them at the *******@fastgrowingtrees.com. Sent pics with a detailed explanation and a question about having a new tree with a better initial shape. No refund was requested, just a better specimen to purchase.
No response. Sent another email to ask for a response………. No response.
We are so sorry to hear how your trees arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
Hi. I received a notification that the lychee fruit tree I wanted was back in stock, so I ordered it that same day (3/7/22), and my card was charged the very next day (3/8/22). Several weeks passed…. No tree & no communication from the company. So I decided to call & only then was I told that the tree I had ordered (& paid for) was sold out, and I should receive it at the end of April. I would have appreciated the company being more proactive with their communication as opposed to reacting to my call. I still haven't received any additional communication/information about my order and I'm ready to cancel and request a refund
We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience and it looks like the order has been refunded in full!
We are hoping that our crepe myrtle will leaf. So far, 3 weeks on, and no sign of it being alive.
I received an email letting me know the tree I was interested was in stock. So I immediately clicked on the link and placed my order. The website also said the tree was in stock. As of yet, I have not received the tree. When I called, they said it wouldn't ship till April 17.
It looks like you ordered one of our pre-sale trees. We are so sorry for the confusion!
Very easy site to navigate
The website was great and it was easy to order!
I ordered two trees on Feb. 28 and as of Mar 28th they still haven't shipped. When I check on line or call the response is the trees "will ship within 1 or 2 days". That hasn't happened. They did charge my credit card for the trees but still no trees.
We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!
Tree was healthy and as advertised. I am planning to by more this week
I never imagined ordering trees, plants, shrubs online, but I took a chance with FGT. All my plans arrived super healthy and happy. I will continue ordering from FGT. If you're trying to decide whether or not to order or not. I would say definitely go for it, but always purchase the protection plan because with plants you just never know. They honor ithe protection plan with no problem at all. For example: I had 3 plants that didn't want to adapt to my area for some reason while the others (same kind) did great. Not their fault. Plants are plants. Missy at FGT sent me out 3 more for replacement. I'm a happy gardener and will be a FOREVER customer of Fast Growing Trees.
I ordered a few fruit trees, the advice and the professional attitude and help by Taylor was amazing.
Trees bushes arrived neatly packed and ready
Ty
Joseph
Without question the most affordable place to go to get trees. Hundreds less than local nurseries!
We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!