Trees.com

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Kansas
1 review
0 helpful votes
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Happy
June 2, 2022

Received plants in good condition. They are doing well!

Date of experience: June 2, 2022
Indiana
2 reviews
0 helpful votes
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Great products, great customer service.
June 2, 2022

I've ordered many trees and perennials from Fast Growing Trees over the years, and they have never disappointed.

Date of experience: June 2, 2022
Alabama
1 review
0 helpful votes
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Great Place
June 2, 2022

I bought several trees. One died. They replacement it and all is well.

Date of experience: June 2, 2022
New York
1 review
0 helpful votes
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Extremely small plants
June 6, 2022

Plants arrive on time but extremely small for a 3 gal planter.
Not satisfied

Date of experience: June 1, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Ohio
1 review
0 helpful votes
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Tees arrived thankfully inner cardboard surround.
June 2, 2022

Delivery service had length of box b ent in 1/2. Also they disregarded keep this side up.

Date of experience: June 1, 2022
District of Columbia
1 review
0 helpful votes
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Mixed results!
June 6, 2022

It took more than 45 days and 3 separate deliveries to finally receive most of the trees I originally ordered. While customer service staff were always very professional and understanding, after each of the more than 12 phone calls related to my order, the operational staff usually did not follow through and do what they said they would do. Trees were not shipped when they were supposed to ship, often were shipped and/ or arrived in poor condition and some died shortly after planting despite following planting instructions. While they did willingly refund or reship most of the trees which was really appreciated, the entire experience was very time consuming, frustrating, and overall disappointing. On a positive note, the customer support staff were refreshingly helpful and each time I called and the company did try to address the issues I raised.

Date of experience: June 1, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your order was so frustrating! We're so glad that our customer care team was able to take care of you and we appreciate the feedback so we can improve!

North Carolina
1 review
0 helpful votes
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Best company to work with
June 2, 2022

I have never been disappointed. Their trees/plants are always beautiful and beautifully shipped with instructions on how to plant.

Date of experience: June 1, 2022
Colorado
1 review
0 helpful votes
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Trees
June 6, 2022

The tips were bent over on the 2 poplar trees. I think the mail people prob didn't handle the best. But I taped them so hoping they pull thru.

Date of experience: June 1, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

New Jersey
1 review
0 helpful votes
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Sympathy gift for my Sister In-law
June 2, 2022

I sent a Crape Myrtle tree to Vermont as a gift I looked up the zone for Vermont and decided on the Crape Myrtle. She was very happy. L sent soil and fertilizer with the tree and there was great planting directions.

Date of experience: June 1, 2022
North Carolina
1 review
0 helpful votes
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Online Tree Supply
June 2, 2022

I ordered a total of 5 Green Giant Arbovitae in 3 different sizes. My takeaways;
1. The pricing was attractive.
2. Proposed delivery was timely.
3. The admin process was smooth.
4. The trees arrived in good condition and met the sizes specified.

Date of experience: June 1, 2022
Georgia
1 review
0 helpful votes
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Great Experience
June 2, 2022

Smooth transaction. Fast shipping/delivery. Packaging was amazing. Tree was tallest of price range. Instructions were easy to follow.
The tree is flourishing.
Couldn't have been better. Thank you!

Date of experience: June 1, 2022
Virginia
2 reviews
0 helpful votes
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Great Experience
June 1, 2022

Great plants... fast delivery... will keep coming back here for our gardening needs...

Date of experience: June 1, 2022
California
2 reviews
0 helpful votes
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One tree at a time
June 1, 2022

Found what I wanted with nice price an free shipping! Can't go wrong

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
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Quick and easy
June 1, 2022

Site was easy to navigate ( a real plus for this technologically challenged individual)… found what I needed and bought more than I initially wanted (great prices)…arrived early and packaging was unbelievably creative how they got all that I ordered in one box…. Bought the warranty ( what a great deal, what idiot wouldn't buy it?)…plants looked great and fresh… so far so good, will definitely be a repeat customer…

Date of experience: June 1, 2022
Iowa
1 review
0 helpful votes
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Review update
July 1, 2022

Update to review sent on 6/1. After more emails with FGT they have stepped up and made this right to my satisfaction. Their communication has been very good. Thank you FGT.

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
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3 out of the 10 trees have died
June 1, 2022

Great service. 3 of the 10 green giant trees died.

Date of experience: June 1, 2022
Georgia
1 review
0 helpful votes
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Cherokee chief dogwoods
June 1, 2022

The trees arrived quickly and were easy to plant with the directions provided. The price was good particularly for the size of the trees. However one of the trees is not looking very good. Many brown and shriveled leaves; I hope it will make it. The other tree seems to be doing very well. It perked up quickly after being planted and watered.

Date of experience: June 1, 2022
Missouri
1 review
0 helpful votes
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Very Dissatisfied
June 6, 2022

The plants I received were small and dried out and leaves were desiccated. Similar plants at Lowes Garden were 3 x the size and half the price. The plants received looked nothing like it was pictured on the website. I won't be using FastGrowingTrees.com again.

Date of experience: June 1, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Colorado
1 review
0 helpful votes
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Fruit cocktail tree
June 1, 2022

One of the fruits on my Fruit Cocktail tree never bloomed, it was an apricot which I was most excited about.

Date of experience: June 1, 2022
Wisconsin
1 review
0 helpful votes
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First time customer
June 1, 2022

I was delighted by Liza, the first customer service person I talked to. She made me feel comfortable with my purchase after announcing I was nervous about buying trees on line. Sure enough I am happy with my decision. I will however have to take great care of the trees since I bought the 1' to 2' option.

Date of experience: June 1, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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