Trees.com

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Trees.com
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Virginia
1 review
0 helpful votes
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Excellent service and plants!
June 14, 2022

I swear I never expected the trees to come out as fantastic as they did! Our two Norway Spruce trees were so green and full when they arrived! I love this company! Fast and delivered perfect plants to us! Thanks!

Date of experience: June 14, 2022
Georgia
1 review
0 helpful votes
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Beautiful trees!
June 14, 2022

Our apple trees arrived in perfect condition. We planted them right away and surrounded them with chicken wire to keep the deer at bay.

Date of experience: June 14, 2022
Virginia
1 review
0 helpful votes
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Wysteria tree
June 14, 2022

Arrived in a timely fashion, was looking really sad, could not plant for three days, so put it under grow lights. It immediately perked up. On weekend planted it, was worried about small root ball and only loose dirt around the roots. This tree has turned out to be the most resilient plant we have ever transplanted, it never showed any signs of wilt, brown leaves, nothing. It just looked splendid. Several weeks later, still looking fantastic, leaves are a bright green and it apparently loves it's new home. Looking forward to it getting root system established and growing up next year.
Excellent buy on this tree, very happy.

Date of experience: June 14, 2022
Italy
1 review
0 helpful votes
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Disappointed
June 16, 2022

Buying experience was really good. I could not have been more disappointed in the condition.
The trees it showed up we're actually just a couple of twigs!

Date of experience: June 14, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

California
1 review
0 helpful votes
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Poor quality
June 16, 2022

Purchased three Armstrong Maple trees over the course of three months. Of the three trees planted, only one tree has thrived. The fist and last tree I ordered have completely lost all of their leaves and the branches are slowly dying. The last tree I ordered arrived in terrible condition, leaves already dried and blackness creeping down the branches. Trunk was poorly formed, and most of growth was on a overgrown branch that was stressing the main trunk. I hoped the dried leaves and blackness were just transit stress and followed website instructions. I watered this tree and left in shade for two days before planting. Used root rocket to help it along but I can tell this tree will fail just like the first one.

Date of experience: June 14, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your tree arrived! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. We have reached out privately to give you some assurance!

Utah
1 review
0 helpful votes
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Coral bark maple tree
June 16, 2022

Very disapointed with overall size and potting of tree. It is growing ok but for 200.00 dollars I will be dead and gone before it makes shade. I just missed buying one at Lowes that was a good ten feet and it was only 165.00 I wish I had got there first. Very unhappy with purchase price for the goods I got. I will not shop here again.

Date of experience: June 13, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

California
1 review
0 helpful votes
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Delivery
June 16, 2022

I have had problems with delivery with every order I have received. The box is clearly marked lay flat or this side up and I have gotten boxes delivery standing up and upside down or box was apparently crushed. This last delivery was days late after clearly marked in transit …. For example in Baton Rouge and it took 3 days to arrive … in carencro la on Saturday and did not arrive til Monday and carencro is less than 40mimes from my home… not sure if I will be able to save two of my plants. This is my 4th order and I will not be ordering again since fed ex does a lousy job in delivery

Date of experience: June 13, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry that the carrier has continued to deliver your plants in poor shape! We realize how frustrating this is and will make it right if they do not recover

Texas
1 review
0 helpful votes
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Always the best plants!
June 14, 2022

I've gotten indoor and outdoor plants from fast growing trees and they're always amazing! I got a wisteria last year and it has more than doubled in size.

Date of experience: June 13, 2022
Utah
1 review
0 helpful votes
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Very helpful customer service
June 14, 2022

Had a tree show up completely dead and just a bunch of sticks. They replaced the tree and shipped it the next day.

Date of experience: June 13, 2022
Nebraska
1 review
0 helpful votes
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The tree is dead
June 16, 2022

The tree arrived dry and wilting. I potted it immediately, watered and gave plant food. I was not able to save it, the "tree" is dead.

Date of experience: June 13, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

New Jersey
1 review
0 helpful votes
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Plants are good, and custom service is also very good.
June 14, 2022

I liked fast growing tree's products, their fruit trees started growing fruits in 2 years, I like their plants

Date of experience: June 13, 2022
North Dakota
1 review
0 helpful votes
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2nd order
June 14, 2022

My first order everything arrived perfectly. The second order 2 of the 3 items were packed properly facing away from the box. The 3rd bush was facing the box so the plant was at a 45 degree angle for shipping. We will see if it survives.

Date of experience: June 13, 2022
Massachusetts
1 review
0 helpful votes
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Citronella plant
June 16, 2022

3/4 plants were dead. Replacement also died within 2 days. Only 1 of the original shipment is doing well - planted all of them the same way once I received!

Date of experience: June 13, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that the replacements also arrived in poor condition! We have reached out so we can help make this right!

California
2 reviews
0 helpful votes
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Nice Dogwood
June 14, 2022

So far, so good. Tree was pretty stressed when recieved during hot weather. In the ground immediately. We'll see.

Date of experience: June 13, 2022
South Carolina
1 review
0 helpful votes
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Good
June 14, 2022

Arrived on time and in good condition. We were surprised at how it was packaged. The trees were in very good condition. Will trade with you again.

Date of experience: June 13, 2022
Texas
1 review
0 helpful votes
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Customer service
June 16, 2022

Everyone was very helpful and so nice. My only issue is plants seem to struggle when I plant them. I spend alot on proper soil and nutrients. Maybe it's just me but am happy with this company they back up their plants.

Date of experience: June 13, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about the difficulties with your plants once they're in the ground! Please reach out to us right away when you start noticing concerns and one of our plant specialists are always willing to help!

New Jersey
1 review
0 helpful votes
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Great company. Great Service.
June 14, 2022

I recently purchased two trees from them. One of them did not survive past two weeks. I contacted them and they replaced it. The new tree is looking good. I am a very Happy Customer.

Date of experience: June 13, 2022
Nevada
1 review
0 helpful votes
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Trees
June 14, 2022

Ordered emerald green arborvitae. They came packaged as advertised. We planted them and are waiting for them to grow.

Date of experience: June 13, 2022
Utah
1 review
1 helpful vote
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Cheat me once, my fault, but never again.
June 16, 2022

Company sent a plant much smaller than advertised and then said they only guarantee the size of the pot, not the tree. Very unprofessional customer service. I would stay completely away from this company. Product was 1 foot smaller and looked almost dead. Would not offer a refund or exchange, even though their policy is a 30 day guarantee. I even paid insurance for a year to have the plant replaced. Well, we know how valid those guarantees are don't we. STAY AWAY from these charlatans!

Date of experience: June 13, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry that your plumeria is not what you had expected! We have reached out privately to try to help make this right!

Texas
1 review
0 helpful votes
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A growing crape myrtle at last
June 14, 2022

We had a few setbacks with Tongo crape myrtles that would not leaf. We selected a Sioux as a replacement and the tree already had a bloom when it arrived a few weeks ago. It is growing very well.

Date of experience: June 13, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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