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The tree packaging was excellent and the tree itself was in beautiful condition.
I ordered a coffee tree and a "bearss" lime tree, plus a few other odds and ends. During shipping the lime tree must have come loose and broke in half. I didn't contact FastGrowing Trees because it wasn't their problem. Coffee tree is doing great and the lime tree is a little short.
My problem was mainly with delivery delays. I was worried about the impact these delays would have on the health of the plants. The plants arrived stressed but within a couple of weeks of care are thriving
The olive trees I received were stunted. It is obvious the trees were grown too close and had not been rotated. The straight trunk ended with a sharp right angle where the canopy started, half of which was bare due to the uneven exposure to sunlight. I would not have purchased these trees had I seen them in person. I guess that is the risk one takes when purchasing trees sight unseen.
We're so sorry to hear that your trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Great service and great products! It's hard to find good service and products in these times. This is one business that did a great job with both!
We had a lemon tree that seemed to do well for several months, but then died. FastGrowingTrees answered my questions about what I could do to improve the chances of the tree's survival and quickly sent a replacement. I will definitely be buying more shrubs and trees from them in the future.
It took me 3 1/2 yrs to get the proper delivery of the Lombard Poplars I wanted for my studio. Two installations by local nurseries gave me first, tulip poplars and then second the aspen variety. Next came these scrawny Lombardy from a nursery in Georgia of which only 2-3 survived and then only by producing a new shoot at the base (3" does not equal the 6' I ordered). Thankfully I finally found Fast Growing Trees. Healthy fully formed 6' saplings arrived in a proper extra heavy corrugated box, zip tied in place with a small root ball contained in burlap that could be planted intact. Questions were instantly answered by a live knowledgeable customer service rep. My line of true Lombardy poplars finally realized. Thank you.
Trees failed to survive the winter. Planted in protected spot. Clearly not hardy here despite info.
No warranty of any kind.
I'm Master Garden and know what I'm doing and have amazing gardens. Inferior product or just not hardy here.
We're so sorry that your tree didn't make it! We have a dormancy guarantee on any plants purchased during the winter months and do not leaf back out. We do need to know by the end of May, however.
The site is very user friendly and I love that you can see if the plant will thrive in your zone.
Received plants and aMAZING, IT LOOKS BETTER THAN IF I WERE TO BUY THEM AT THE LOCAL NURSERY. GREEN, HEALTHLY AND PROMPTLY RECIEVED. True in every word. Used there recommended root starter and fertilizer and been watering every other day and trees look green and looks like they going to grow!. Highly recommended and I reorder some additional trees. If you baby them they will stay the way it was received
Good selection. Good prices. Fast shipping. Well packaged. Healthy plants. Site is easy to use.
Your company is a very serious, honest and reputable entity to do bussines with.
I have high respects and thanks to the stuff.
Please continue, and you will reach your goals.
Thank you for your professionalism. Howard
Website is quick and easy to use. Product arrived in good condition and ready to plant. Trees are doing well.
The plant was quite damaged through shipping. It came with quite a few brown spots too. I think it's better to take time and make a trip to your local nursery and just get a healthy plant.
We're sorry to hear about the concerns with your plant upon arrival! We are reaching out to get some photos so we can assist you further!
I ordered and received a jacaranda tree. It was packed well for shipping and arrived healthy. Thank you.
It was delivered quickly and looked very healthy, and after two weeks began showing new growth definitely would by again
I ordered a raspberry bush, when i recieved it, half of it was dead, and the other half was half eaten by bugs. Unsure if it will be able to survive, but I guess I'll find out
We're so sorry to hear how your raspberry bush arrived! We have sent a private message to get some photos so we can take a look and help out!
Ordered two creeping Junipers. Shipped and arrived fast. Unfortunately, one of the plants was severely damaged in shipment. The pot crushed to the point of pushing the plant out of the pot. Notified customer service and they immediately replaced the damaged plant. I planted all three plants; 2 of 3 plants are doing very well! Thank, you FastGrowing Trees!
Fast and easy and tree came in good condition I was happy
Terrible and customers service is inexistant
Plants arrived 1/2 dead looking awful
Was supposed to shop in 3 days took 5 no water
We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!