Trees.com

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Trees.com
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Virginia
2 reviews
0 helpful votes
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Great
July 12, 2022

It was really easy and understanding process. Will be buying again from fast growing trees.

Date of experience: July 12, 2022
Alabama
3 reviews
0 helpful votes
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Great customer service
July 12, 2022

My order got lost by the overnight carrier. The Fast Growth service center quickly replaced my order

Date of experience: July 12, 2022
Tennessee
1 review
0 helpful votes
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Purchased a River Birtch Sapling
July 12, 2022

Quick, and easy shopping, site was easy to use, shipping was super fast! My tree arrived in a healthy state too. I'm very happy with my purchase. Thanks so much!

Date of experience: July 11, 2022
Texas
1 review
0 helpful votes
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Infested delivery
July 14, 2022

My plants arrived with an active infestation that took out 4 other plants in the greenhouse.

Date of experience: July 11, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Georgia
1 review
0 helpful votes
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They made it RIGHT
July 11, 2022

Received a banana tree in bad shape, was very sad that the state that it came in BUT I contacted them and they made it RIGHT by sending another plant. I can appreciate that type of service. Made me a bit leery to order again and I took a chance and did so. Better plant received the second time.

Date of experience: July 11, 2022
California
2 reviews
0 helpful votes
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Sent a Dead Tree
July 14, 2022

I recently received a Rainbow Eucalyptus tree. When it arrived it was shriveled and dried. I contacted the company and they told me to care for it for 2 - 3 weeks. I said alright but that will leave me with dead branches and maybe a few new shoots if it is alive. I have been caring for it by watering it every 3-4 days and keeping it out of direct sun. It has not revived and looks worse. I was really looking forward to getting this tree but disappointed in FastGrowingTrees customer service.

Date of experience: July 11, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry that your tree is not recovering from the stress it incurred during transit. We reached out privately so we can help get you a replacement!

Texas
1 review
0 helpful votes
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Looks good
July 11, 2022

Plant is in good shape. Little distressed but I guess that should be expected. Got it in the ground and hoping it thrives.

Date of experience: July 11, 2022
California
1 review
0 helpful votes
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Tree replacement
July 11, 2022

I enjoyed all flower trees purchased from FGT with very good customer service which offered for tree replacement due to some trees are not growing well after planted on the ground. I would buy more trees from FGT if I can find more space to plant in my yard.
Thank you FGT!

Date of experience: July 11, 2022
California
1 review
0 helpful votes
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Ordered two trees. One survived and the other one died.
July 11, 2022

Ordered on June 5th, and trees were shipped on June 7th and delivered on June 14th.

Trees arrived not in a very good state.

Planted them on the same day.

All leaves went brown.

Luckily, one tree survived with new leaves growing out.

The other one died.

Date of experience: July 10, 2022
New York
2 reviews
0 helpful votes
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Excellent Service
July 10, 2022

Excellent service and very knowledgeable. Honest and great service.

Date of experience: July 10, 2022
New York
1 review
0 helpful votes
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Lilac tree
July 10, 2022

All ok but shipping was a little pricey and it arrived later than expected. Lastly, it was a gift but I didn't see an area to write a gift message or request that the price not be included for the recipient.

Date of experience: July 10, 2022
North Carolina
1 review
0 helpful votes
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Healthy Products
July 10, 2022

Plant arrived in perfect condition. Instructions for planting and soil amendments were accurate ( I'm a landscaper) and extremely helpful. Raspberry bush has been in the ground for a month and already growing vigorously.

Date of experience: July 10, 2022
Maine
1 review
0 helpful votes
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Unhappy!
July 14, 2022

5 broken branches in box when received (4 on the small tree) I don't expect the little tree to survive - leaves are wilting & falling off.

Date of experience: July 10, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

New York
1 review
0 helpful votes
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Yellow and brown fig tree in July
July 14, 2022

The trees I bought were well packaged, but they didn't seem healthy. In particular, my miss figgy tree came with several brown leaves. Two days later about 1/2 of the leave were yellow. One week later there were visible signs of fungus. I'm trying to nurse it back to health, but I didn't buy a tree from you to have a caretaking project. I bought this as a gift for a friend who is going through medical challenges, but it was such poor shape that I thought it would be insulting to give it to him.

Date of experience: July 10, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your fig isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Colorado
1 review
0 helpful votes
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Meyer lemon tree
July 10, 2022

Got my tree in great condition. Packaging was good but could be better. Because of shipping there was loose dirt. Suggestion I have where I got from getting another tree delivered is put a paper towel over the dirt and tape it down

Date of experience: July 10, 2022
Florida
1 review
0 helpful votes
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Return customer
July 10, 2022

Since finding FastGrowingTrees.com, it's the only business I use for my landscaping needs. The plants are always healthy and transplant well.

Date of experience: July 10, 2022
South Carolina
1 review
0 helpful votes
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Great product!
July 10, 2022

Fast shipping, great product, great price! Would highly recommend.

Date of experience: July 10, 2022
New York
1 review
0 helpful votes
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Lame trees
July 14, 2022

Called and wrote with pictures the "trees" I received were not worth anywhere near what I was charged. Would never have bought for that price at a nursery.
Feel ripped off

Date of experience: July 10, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your trees arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Texas
1 review
0 helpful votes
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The first tree would have beefeater if it had of been packed so all of the top wasn't broke. I considered it was poor packing. The second tree had all of the top cut off so I didn't consider it great. I am working hard to keep it alive and growing

Date of experience: July 9, 2022
Colorado
1 review
0 helpful votes
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Faster growing tree/Leyland cypress trees
July 14, 2022

My experience was both good and bad... I have ordered 3 times same tress... 1st time I got my trees they' where just ok was a 10plant deal... pots a little too small for trees 3 did not survive... 2nd time bought 7. Great beautiful 1to2 foot 1gallon pots great condition shipping was done with good care... so I decided 7 more would be great for my landscape idea... 3rd time another not so good experience as the shipper did not care for Product... box was crushed/smashed they obviously put objects on it that should have never been on top... so took some time and extra care to bring those trees back around... otherwise they probably would have been in the same great condition as my second order

Date of experience: July 9, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your latest order arrived! We have sent a private message to get some photos so we can take a look and help out!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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