Trees.com

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North Carolina
1 review
0 helpful votes
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Flame Thrower Redbud
October 1, 2022

My Flame Thrower Redbud came with more leaves and a lot better shape than I expected. After planting I started see new growth in two weeks. It has been growing ever since.

Date of experience: October 1, 2022
New York
1 review
0 helpful votes
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Butterfly Bushes
October 1, 2022

We purchased two of the three gallon black night butterfly bushes with the hope they will attract bees, butterflies, and hummingbirds to our yard while also filling out most of the flower bed under our picture window. They were also deer resistant and we get a lot of deer. We planted them in September so they had time to establish roots before the cool fall weather approached. They were done blooming when they arrived. Although butterfly bushes are deemed appropriate for the zone in which we live, we had heard from nurseries that many do not survive, but the ones that do, are the ones we purchased. So, we covered them in burlap before the first frost to try and give them some extra protection during the winter. Fingers crossed they begin to grow in the spring!

Date of experience: October 1, 2022
Georgia
1 review
0 helpful votes
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Buy local
October 4, 2022

3 of the 4 trees I ordered were dead. The 4th "tree" was a branch! They credited me for 2 of the 4 and I had my CC company dispute the other 2. I spent over $500 and wanted it to work but what a disappointment. I can't understand the 5 star reviews. One of the worst online buying experiences I have ever had. I should have bought local.

Date of experience: September 30, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear about your experience and we're reaching out privately to make this right!

Louisiana
1 review
0 helpful votes
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True to their word
September 30, 2022

Some trees that I planted didn't make it. I called, they sent me an email asking questions about them, I answered. And they sent me the replacement trees. Could not have asked for a better resolution.

Date of experience: September 30, 2022
Colorado
1 review
0 helpful votes
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Very good customer service and quality of products
September 30, 2022

I have purchased several trees, all doing well. But when two arrived in bad shape, i got replacements asap no questions asked just pictures.

Date of experience: September 30, 2022
Ohio
1 review
0 helpful votes
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Above and beyond!
September 30, 2022

I have purchased plants with FastGrowinfTrees several times. They are always concerned with providing the best quality plant every time!

Date of experience: September 30, 2022
Georgia
1 review
0 helpful votes
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Very Satisfied
September 30, 2022

The ordering process is very simple. Delivery was faster than expected. Most of my trees are don't great!

Date of experience: September 29, 2022
New York
2 reviews
0 helpful votes
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Excellent service
September 29, 2022

I received the wrong plants Replaced my plants immediately. Excellent service

Date of experience: September 29, 2022
California
2 reviews
0 helpful votes
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Not satisfied
September 30, 2022

Packet was broken and trees were damaged. Banana tree dead soon, good new bananas start growing.
Pomegranate - many branches were broken.

Date of experience: September 29, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Maryland
1 review
0 helpful votes
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Good customer service for replacements
September 29, 2022

In the Spring we ordered 2 crepe myrtle trees. Only one of the 3 ever got leaves on it. After waiting a few months, they issued a credit for the 2 dead trees. We reordered in September, but they only had smaller ones, so I added a climbing rose bush to use the credit up. Everything arrived promptly, but the rose bush had Black Spot on most of the leaves. I called, sent in photos, and they promptly replaced it. However, the replacement wasn't much better. I believe they are gong to send yet another although it hasn't shipped so perhaps they are waiting for a healthier specimen. Great customer service but products have been disappointing.

Date of experience: September 29, 2022
Alabama
1 review
0 helpful votes
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Very Please
September 29, 2022

All my plants and trees arrived in a timely manner and were all very healthy. I will be ordering from them again.

Date of experience: September 29, 2022
Georgia
1 review
0 helpful votes
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My concerns
September 30, 2022

How the plant is going to grow, how the plant will turn into a tree and produce I don't know yet. It is an expensive plant. I have followed the exact instructions to plant it and I am watering it regularly. Keeping my fingers crossed.

Date of experience: September 29, 2022
Racheal S. — Trees.com Rep
over a year old

Please reach out along the growing process if you have any questions or concerns!

Maryland
1 review
0 helpful votes
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Healthy Trees, Considerate Delivery
September 29, 2022

I ordered a tree as a house warming gift and it was a HUGE hit! The tree arrived packaged with great care and it is very healthy. Perfect for the new home owners in our family!

Date of experience: September 29, 2022
Tennessee
1 review
0 helpful votes
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JAMULA IS A STAR
September 29, 2022

My complaint was received by JAMULA and she solved the problem and assisted me in getting replacement trees at no additional cost. She is a shining star for this company FASTGROWINGTREES. She is a great representative of good customer care after the purchase. I am not saying this because I received a new shipment of trees, I am saying this because the manner in which she handled the complaint and the care she used to make me personally satisfied after the call.

I thank you personally JAMULA, you are an asset to FastGrowingTrees.

Date of experience: September 29, 2022
Georgia
1 review
0 helpful votes
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Excellence.
September 29, 2022

Fast delivery, healthy trees, great experience and knowledge on their web site.

Date of experience: September 28, 2022
Illinois
1 review
0 helpful votes
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Awful quality, lost hundreds of dollars.
September 29, 2022

I received trees that had no leaves on them, and they were in the ground for 2 months and no signs of life. Then I got replacements and these ones are exactly like the ones that I received the first time. I don't even want to waste any more time on this crap.

Date of experience: September 28, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your recent order! We are reaching out to get some photos so we can assist you further!

Ohio
1 review
0 helpful votes
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Great Tree
September 28, 2022

The tree that I chose was a Red Maple and the tree was delivered in a couple of days in excellent condition.

Date of experience: September 28, 2022
Utah
2 reviews
0 helpful votes
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Great service
September 28, 2022

Packed and shipped with great care. Product was just as described.

Date of experience: September 27, 2022
Alabama
1 review
0 helpful votes
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Prompt delivery, good product
September 28, 2022

The trees and bushes looked good on arrival and the roots were definitely healthier than the ones you would find at the Home Depot or Lowes nursery. I am used to dry, impossibly rootbound situations, but these roots were nice and loose, moist and well-developed. The plum trees sprouted new growth almost immediately.
The packaging wasn't perfect and the delivery person did not bother to put the box in the position indicated (lie flat, this side up - nope! Propped it up diagonally against my door), so I was glad I got home shortly after it arrived.

Date of experience: September 27, 2022
California
1 review
0 helpful votes
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Not happy...
September 28, 2022

I take ownership of the fact I ordered plants during a heat wave in California. Everything arrived well packed but totally wilted. Three of the five items bounced back. However, two Jasmine plants were cooked beyond recovery. I reported this and no follow-up to my email was ever received. No offer to replace them was ever provided, even though I asked for replacements.

Date of experience: September 27, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that the photos didn't come through! We're reaching out so we can make this right!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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