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Customer Service is incredible. Ordered 2 trees they showed up in great shape and are mow in their permanent home.
They initially forgot a tree in my shipment but sent out another shipment quickly after I called. All of the trees we received were about a foot shorter than the advertised size. Trees of comparable size could be obtained locally for much less.
Ok but not great i do happy things with trees but so much monies for tiny tree make me banana
Trees arrived in good condition. They are planted and we will see how they survive the winter! Great service and price
Very nice quality trees and bushes! Fast shipping!
My plants arrived in perfect time and in beautiful condition. The braided ficus tree is beautiful in the living room and the split leaf philodendron has a special spot in the dining room. Looking forward to more plants in the future! But highly recommend this company.
We have only had the tree for about 3 weeks. We opened the box and planted it the same day exactly as indicated in the instructions. There has been no visible change from the box to planting 15 days ago. It appears to be asleep for the winter but have no way of saying for sure if it is asleep or not developing to any type of growth. It would be fair of me to say it is great, good, or bad at this time. That is why I rated it only with 4 stars. I t arrived and appeared to be in same shape as it is now and I will continue to monitor in every day until there is some sort of change and I will report on my findings as they develop.
Very easy to choose. Thank you.Explanations were clear. Choices were clear
They arrived in their box and were perfect! They were carefully packed and so easy to plant! I will definitely use this company for my future endeavors! Wish me luck :)
Sadly my tree was dying, we were able to send pic over the phone, it was a really great customer service and an easy experience
Shopping experience and payment options very easy, plants showed up at front door days later.
I ordered my tree and it came packaged beautifully and the tree was in perfect condition.
I was given a gift certificate because I was wanting a Red Buckeye. Fast Growing Trees showed them out of stock and to sign up for they'd let me know when the buckeyes arrive. Problem is the buckeyes never arrived. I called customer service, and the phone call was answer with a promise for a call back after investigating availability which never happened. I finally ordered an American Maple which got lost during shipping. That was the shipper's fault. When customer service was contacted, they replied that day with a replacement tree. The replacement tree arrived on schedule with prefect packaging. The original order finally arrived but the box was damaged and had been stretch wrapped to hold it together. About half of the potting mulch was spilled out but otherwise the tree appears to be undamaged. Had it arrived in this condition before the replacement, I would have rejected it as damaged. I understand the shipper paid for replacement. I'm giving 3 stars because the shipping package in my opinion is pretty secure. Docking 2 stars for my original experience with the Red Buckeye that never was restocked.
Planted the tree and the leaves seemed to be distressed from the get-go. Since planting 2 weeks ago we have had freezing temps that have pretty much made the remaining leaves turn and some fallen off. Hope it recovers and comes on strong in the Spring.
I ordered a couple of plants. They all came very fast, and the packaging was outstanding. The plants were in excellent condition, and instructions were included. A few days after the planting, my rose started losing leaves, and I began to worry. I called the company and got a live person on the phone; they assured me that all that is normal for November in Florida. It has been a week, and my rose is starting to grow new leaves. My avocado tree is still adjusting, but it looks like it is getting a little better every day. I will buy from this company again.
We got our order very quickly and have already planted the trees in the ground. So far they seem to be thriving.
Order came fast, as described, I immediately repotted in the soil type recommended, so far so good, been looking at more trees, because of the quality of what they send!
Love the trees, but they came in damaged due to the shipping & transport. The tops of the trees were broken and the trees were bent but overall I like my trees.
Arrived safe & secure in boxes, the delivery guy had a hard time but the shrubs & plants are lush, green, gorgeous & much bigger than I thought! Bought Neem oil spray to keep pests & mold away. Definitely buying all my landscaping needs from here! Grateful & thankful!
This is unique. I have ordered from other sites that bait and switch and send a much smaller size than promised. FGT is trustworthy and consistent.
We are so sorry that we haven't gotten the Red Buckeyes back in stock yet. There are some varieties that can be difficult to source at times but we will let you know as soon as they are available.