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Jacaranda tree arrived in good condition however due to rains from TS Debby - the tree became overwatered,and subsequently died. Fast growing trees replaced it with no hesitation.
They did this without me even asking- just called for advice. They go above and beyond.
I ordered a Hass Avocado. Received in excellent condition and in a very timely manner. I have transplanted into a larger container. I will plant it into the ground, once the weather cools down. I am a very Happy Camper.
The tree I was looking for was at a great price compared to my local nursery shipped within 3 days when it arrived I contacted the gardener for planting instructions and advice answered my call immediately and was fantastic
No matter who answers the phone the customer service is awesome and they are knowledgeable and they research product and Fast growing stands by their plants and products
I've ordered a few times from FGT and each order substantially large. There have been some shipping issues, no fault of FGT because the items are packaged very well. I blame the shipping as, often times, the delivery person doesn't necessarily pay attention to the arrows on how to place the box, many of the boxes being oversized with trees within. Since we are clear across the country from FGT, it is a miracle that the boxes arrived undamaged to begin with. One would expect there may be shifting and a little issue with the contents being a live plant or tree. That said, with any issues we have had (plants uprooted, or broken limbs), I have found the customer service to be bar none. They assist with tips on how to salvage a plant or replaced with a new one altogether. The plants being damaged are no fault of FGTs as, had they arrived wih no shipping damage, it's easily apparent that they are healthy and nice when being carefully packaged. In any case, my experience has been wonderful and I absolutely will continue to order from FGT in the future. I've already recommended them to family and friends.
This is my second order this year with FastGrowing Trees. Happy with both purchases so far. Both orders were packaged very well and plants arrived in very good condition. The plants/trees are young so hope they do well in the future but so far so good.
Everything went well, very helpful in ordering. Was able to put them on hold until my landscaper we ready. When I took the hold off they came fast and in great shape. They all look great. Would recommend to a friend.
Trees were as expected.
The Hydrangeas on the other hand
They were so small and to make me feel worse, I was at a nursery that had Hydrangeas in 1 gallon pots for the same price.
Also, I believed delivery was to be at my Columbus address, they were delivered to my Lilburn address?
The tree I ordered came the day it was supposed to arrive, in perfect shape. Very green and healthy. The Leprechaun Arborvitae is larger than I expected, which made me happy, and it was a great price!
For right now, really good experience with delivery quality of trees that have been shipped to me. The reason I've been so reluctant to do a review is because I have to wait to see if they make it through the winter hopefully getting them adequate amount of water being it's been kind of a drought here in Nebraska. But hopefully, I see leaves next year. Thank you
I ordered several trees which are planted and doing well. Looking forward to apples, cherries, avocados and Ligonberries.
Easy and quick! Great prices easy to work with. Plants look great!
We ordered 6 wax myrtle hedge trees. They arrived in terrible condition. While they were not technically dead, there was little life left in them. We have planted them with the extra nutrition packet that we also purchased and now are keeping our fingers crossed. It could be that the shipment took more than 10 days to arrive, even though FedEx was used.
I don't think I will purchase plants on-line any more.
It came very quickly in the mail In its secured package that had plenty of moisture. It was too hot to planet right away. After a few days it cooled down and was planted. I took the box and used it to shade the tree in the afternoon on those 95' days. Watered it every three days for two weeks now we are in fall like weather. The tree never welted or turn yellow. Took to the ground like it found its spot, very happy with my new shade tree thank you. I would highly recommend this company and will shop here again if needed
Very satisfied with shipping. Great condition when I received them. Trees were received earlier than the expected date. I will recommend FastGrowing Trees to anyone looking to buy Trees.
Well fgt may have good products, I don't know I ordered twice but never received my order.they did reimburse me for the charges,but I wanted trees. I called and asked if I could just come down and purchase them in store. Since they are only about a100 miles from my home but they are not open to the public. Can't ship out can't go in. Oh by the way they us fedex. My order was destroyed both times so I found a different nursery and have had no problems so for and have received 3 shipments already all on time not damaged
My plant did not do well. They helped find me a replacement. No hassles.
Excellent company to buy from. Quality products. Stands by their warranty!
They have met all expectations. I will purchase from them again.
I have purchased 11 plants recently. They have all come well packaged. The trees have been planted and all are in good condition. I am very happy with the product and the service.