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Ordered 20 Thuja Green Giants. 19 were healthy. Will contact customer service after the ground unfreezes. Great prices.
I ordered 2 apple trees. They were delivered in a timely manner and were well packaged. The trees came in great condition and seem to be doing well after planting.
Fast and complete delivery on my orders fast, product was in excellent condition when it arrived in just two days from date of purchase
Ordered them on monday and received on thursday. In the ground and growing fast.
Watering copiously given current drought. The 10 Leyland cypress are happy as am I.
I ordered a Silver Maple during the summer but postponed delivery until the right time for dormancy in my area. The shipping packaging was very good, and the root container was just perfect. I am happy with my purchase.
I called to make sure about purchasing a tree and planting it during the Fall season. The lady I spoke with was very knowledgeable and very friendly. She emailed me information about planting my tree and upkeep. The tree came in perfect!
We ordered a small ficus tree and were pleasantly surprised by its size and greenery.
I was disappointed at the size of the bush. It's too early to tell if it will be what I expected. Right now it only has two stems
I ordered a fig tree and olive tree. Both arrived in good condition. I received them about two months ago and put them in pots for their first winter. Both look healthy and I am looking forward to their growth in the spring.
Arrived on time with 5 leaves. Had it for 2 more weeks and all leaves were gone. Dead
Only a few leaves and they were yellow and bug damaged...still not sure if it's going to survive.
When my tree came it was dry and no leaves at all and looked like a twig. I complained to FGT.COM and asked if I could send it back and get my money back. They sent a new tree which was fine as well. Two weeks after receiving my new tree which did have leaves the original tree started sprouting new leaves. I attempted to contact FGT but no one responded. So I have 2 cherry trees and both are growing fine. All I can say to the buyer...be patient and wait for a couple of weeks before starting to complain. I will continue buying from FGT. I'm what matters to them...I like that perfect customer service.
The Hass Avocado Tree I ordered dint make it R.I.P Hass. So, I submitted a warranty request, and Fast-Growing Trees sent me another tree real fast, BUT it was a Purple Wisteria. So, I ask Ms. Purple Wisteria where is Mr. Hass Avocado? Poor thing she was so worn out from the trip- she couldn't respond, so I sorted her out and made Fast-Growing Trees aware of the mistake and they sent me Mr. Hass Avocado. They let me keep Ms. Purple Wisteria, and sent me a discount coupon, for goods to sort them both out, so I'm good.
The sweetbay magnolia arrived securely boxed and the leaves looked good. The top of the tree was snapped off though. It was clearly a little too long for the box and they had tried to bend the top of the tree to make it fit, but instead it ended up topping the tree
Easy peasy! Ordering is easy, shipments are fast. Could only be better if they could plant it for you!
This hose is superior to the pocket hose you see at Home Depot or Ace Hardware! Those spring leaks and are not hearty. These are made so much better. A little more money but you save in the long run but not having to replace the hose. So glad I found this model.
The plant details and care instructions allowed for an easy and straightforward transaction.
I ordered some trees and the shipping company delivered to the wrong house. I was fighting with them and they had an open ticket but no one ever got back to me. I contacted fast growing trees customer service and they were extremely helpful and sent me another shipment of the trees I was missing the very next day.
Ordering was easy and delivery was as desired. Trees looked good upon arrival with one having leave curled and dry around edges. All three trees were planted in the front yard on south side using the same material and received the same Watering. The one tree with leaves never recovered to condition of other two. It's leaves continued to Curl and turn brown. Attempted more and less watering with no improvement. As first freeze approached, the trunks were wrapped to help insulate tree. First snow occurred on 11/5 and two trees still had maroon leaves while other trees leaves had all fallen off with exception of a couple kon lowest branches.
Hopefully, Spring will find all three budding and growing if not I may need the one replaced. After reading up on the tree type I think it may have had a scale infestation.
Great experience with Customer Service however, as far as the product I believe its too early to tell right now.