On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
My tree arrived with pre-existing damage that should have prevented it from being shipped- several significant, not-new cuts deep in the bark of a major branch. I reached out with my concern and was given a partial refund. I appreciate the gesture but I would prefer a non damaged tree.
I was concerned when I first received my tree. It was the 4-5 ft. Tall promised, but it looked like a stick, and I was afraid it was dead. However, I planted it and watered it faithfully. It took a bit of time, but suddenly it budded and then it seemed to turn green overnight and continued putting out green leaves. It is growing into a graceful tree, and I am very pleased.
I planted both trees as soon as I received them from delivery. Good location, good soil with added nutrients, and plenty of depth and width of holes before planting.
Three weeks or so later and they both seem to be struggling. No continued growth or no new growth as of yet.
Was a little unsure of ordering plants and having them delivered. The plants arrived in great condition the way the plants are packaged was great and all plants are in the ground and thriving. I will continue to order my plants through Fast Growing Trees.
Trees came in great shape very healthy. Trees are planted and waiting on warmer weather. Always have a great experience when dealing with fast growing trees. A company you can trust.
Thanks again!
Wow. All my stuff came quick. Wrapped safely. No damages. Big and perfect. Can't wait for the blooms
The lavender plants had an excellent top on them with established roots! I am very please with the product!
I ordered my trees back at the end of last month and they held off sending them until I returned from vacation.
I was skeptical about ordering living plants online, but what a surprise! They arrived in beautiful condition and are thriving after planting. Will definitely be ordering again and again.
We received our Avacado tree several weeks ago. It was well packaged and there wasn't any damage.
We planted it into a larger pot and it appears to be doing fine. We have read online that it could take years before it bears fruit.
We would like some feedback from FastGrowing Trees as to their experiences from their vendor as to when to expect fruit to be produced.
Bought 17 trees and I can't even get a status as to when I should receive them. Nothing. I have tried finding a status and even tried contacting them. Nothing. Very upset
I placed my order for 2 Anna Hardy kiwi plants. I didn't realize that each would come with 2 plants. So I received 4 plants. EXCEPT I received 3 dormant plants and one sunny nub of wood with roots. Seems that one plant was trimmed down to a nilub while the other had 2 shoots. Now, I have 3 beautiful little kiwi vines and one stubby nub that has not sprouted anything while the others thrive. I called customer service when they arrived, but was told to submit my questions online. The online submission form did not allow me to upload the photos due to size limitations. I sent an email explaining the situation. And was referred back to the online submission form to submit a warranty claim. I can't say that I would care to try again, but in 2024 when I ordered the pollinator pack, they were so beautiful. I should have quit while I was ahead.
Great technical experience from Elvis. He also helped to make sure I hit all the discounts possible by telling me about deals.
Trees delivered fast and in great condition. Customer service was excellent.
Service and delivery was as expected. A very Healthy tree in Bloom was delivered ready for planting
Ordered two different trees on one invoice. They were shipped weeks apart and I was not aware of that when purchasing
My reblooming hydrangea adjusted to the trauma of shipping in less than a day. She's been consistently growing in her pot as l wait for the last frost season. So far l've only given her warm tap water. I sit her in the tub to drain and then near a window to look out. I can't wait to put her outside. This is one of my favorite plants so l shall be ordering more. Thank you for such prompt service.
Shipping is fast plants packaged well, no damage noted plants look healthy
Again, you advertise shipping promptly when in reality I still haven't received my order from two months ago
There was supposed to be an estimated ship date and then I got a message saying that it was gonna get pushed back and I have not received my tree