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My tree has been losing leaves since the day I bought it. It looks like a charlie brown Christmas tree now
My wisteria tree is doing nothing. It's just sitting in the yard like a lawn ornament. I am so disappointed!
I had some questions before deciding on my order. Angie was patient, thorough and utterly delightful. I asked her to delay my delivery until the threat of frost was past. The plants arrived just when the weather was perfect. They have grown like mad since I planted them.
I ordered a tree on March 8,2025. It is now May. Two months later, and I have still not received the tree. More communication would help. I'd be happy to wait for a good product, but I'd appreciate more word. I was really excited about this purchase, which celebrated a milestone. It wasn't cheap, so I hope it arrives soon - otherwise I'll want my money back. I'd be happy to change my review once the product arrives... hopefully soon.
My vines arrived in great shape and just about to bloom. All of them are growing healthy. Very happy with my purchase.
Was sent a damaged plant. Discussed with associates via chat. Did not recover. Sent email to claim warranty. Was asked same questions. Poor quality control and slow, cumbersome customer service. The onus is not on the customer to fix a company's sloppy service. Would not recommend. Would not buy again.
I started using this company in 2020 and you could get hard to find specimens at an expensive but fair price and the trees and pls take would arrive healthy. Fats forward a few years and I don't know if they've been acquired by PE firm or what but the prices have doubled and the trees arrive unhealthy, FGT will give you ONE replacement that is also likely sickly and then will stop responding to your requests. It's ashame when you see these things happen with once reliable sites. I can find everything locally or on Etsy. Won't waste my money again with FGT
I bought 4 crape mrytles and the came to me healthy and starting to bud. I am definitely pleased with my purchase
This product was a very poor specimen, especially for the price we paid. We were quite disappointed. There were almost no developed roots and the "tree" was loose in the pot.
It's been three months and I still haven't received my plant.
…. But six weeks later I'm still waiting on more than half the order. The website indicates they're shipping to my zone so … just disappointed. But the plants we received are thriving.
Tree was sent before frost was over and had already started budding. Lost a lot of leaves and some branches turned black due to arriving before weather permitted planting. Had to prune tree down to cut off dead
You cut the top of my tree it's not growing right I don't know what the hell you did that for
The elberta variety is leafing out so much i believe i will need to do some pruning next winter. Both trees are bearing fruit this season and i am looking forward to enjoying them later this year.
I received my avocado tree T with crisp and dying leaves. I immediately re- planted it and in 2 weeks I saw some new growth, but now that is drying up and much of the main tree is dying.
Two of my trees arrived with some brown areas and has since completely died. That's my biggest issue
Plants I have received from them are beautiful! All I can recommend is that they post on all plants when they will be shipped, so people know we are ordering in advance and receiving them sometimes months later.
Trees are three times the price anywhere else for the same or better quality. Will not inform if trees are on back order. Does not live up to the tree cash rewards as I never got them.
Extremely poor plants-2replacement plants have died already-your company didn't care to replace any further so had no further recourse-poor customer service-won't order plants from you again!