Trees.com

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California
1 review
0 helpful votes
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Charlie brown tree
May 13, 2025

My tree has been losing leaves since the day I bought it. It looks like a charlie brown Christmas tree now

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Disappointed
May 12, 2025

My wisteria tree is doing nothing. It's just sitting in the yard like a lawn ornament. I am so disappointed!

Date of experience: May 2, 2025
Virginia
1 review
0 helpful votes
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Great people, great plants
May 12, 2025

I had some questions before deciding on my order. Angie was patient, thorough and utterly delightful. I asked her to delay my delivery until the threat of frost was past. The plants arrived just when the weather was perfect. They have grown like mad since I planted them.

Date of experience: May 2, 2025
Iowa
1 review
0 helpful votes
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Nearly two months later and still no tree
May 12, 2025

I ordered a tree on March 8,2025. It is now May. Two months later, and I have still not received the tree. More communication would help. I'd be happy to wait for a good product, but I'd appreciate more word. I was really excited about this purchase, which celebrated a milestone. It wasn't cheap, so I hope it arrives soon - otherwise I'll want my money back. I'd be happy to change my review once the product arrives... hopefully soon.

Date of experience: May 1, 2025
Mexico
1 review
0 helpful votes
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Perfect timming
May 12, 2025

My vines arrived in great shape and just about to bloom. All of them are growing healthy. Very happy with my purchase.

Date of experience: May 2, 2025
North Carolina
1 review
0 helpful votes
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Poor Quality Control. Poor Response Time.
May 12, 2025

Was sent a damaged plant. Discussed with associates via chat. Did not recover. Sent email to claim warranty. Was asked same questions. Poor quality control and slow, cumbersome customer service. The onus is not on the customer to fix a company's sloppy service. Would not recommend. Would not buy again.

Date of experience: May 2, 2025
California
1 review
0 helpful votes
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I started using this company in 2020 and you could get hard to find specimens at an expensive but fair price and the trees and pls take would arrive healthy. Fats forward a few years and I don't know if they've been acquired by PE firm or what but the prices have doubled and the trees arrive unhealthy, FGT will give you ONE replacement that is also likely sickly and then will stop responding to your requests. It's ashame when you see these things happen with once reliable sites. I can find everything locally or on Etsy. Won't waste my money again with FGT

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Crape Mrytles
May 12, 2025

I bought 4 crape mrytles and the came to me healthy and starting to bud. I am definitely pleased with my purchase

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
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Japanese Maple arrived in poor condition.
May 12, 2025

This product was a very poor specimen, especially for the price we paid. We were quite disappointed. There were almost no developed roots and the "tree" was loose in the pot.

Date of experience: May 2, 2025
Nevada
1 review
0 helpful votes
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My delivery date keeps being moved up.
May 12, 2025

It's been three months and I still haven't received my plant.

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
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Love the plants that actually arrived
May 12, 2025

…. But six weeks later I'm still waiting on more than half the order. The website indicates they're shipping to my zone so … just disappointed. But the plants we received are thriving.

Date of experience: May 2, 2025
North Carolina
1 review
0 helpful votes
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Tree shipped too early for my zone
May 12, 2025

Tree was sent before frost was over and had already started budding. Lost a lot of leaves and some branches turned black due to arriving before weather permitted planting. Had to prune tree down to cut off dead

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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Top cutters
May 12, 2025

You cut the top of my tree it's not growing right I don't know what the hell you did that for

Date of experience: May 2, 2025
Virginia
1 review
0 helpful votes
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The elberta variety is leafing out so much i believe i will need to do some pruning next winter. Both trees are bearing fruit this season and i am looking forward to enjoying them later this year.

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Avocado tree
May 12, 2025

I received my avocado tree T with crisp and dying leaves. I immediately re- planted it and in 2 weeks I saw some new growth, but now that is drying up and much of the main tree is dying.

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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It was just ok
May 12, 2025

Two of my trees arrived with some brown areas and has since completely died. That's my biggest issue

Date of experience: May 2, 2025
Georgia
1 review
0 helpful votes
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Wonderful store
May 12, 2025

Plants I have received from them are beautiful! All I can recommend is that they post on all plants when they will be shipped, so people know we are ordering in advance and receiving them sometimes months later.

Date of experience: May 2, 2025
Tennessee
1 review
0 helpful votes
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Rip off
May 12, 2025

Trees are three times the price anywhere else for the same or better quality. Will not inform if trees are on back order. Does not live up to the tree cash rewards as I never got them.

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
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Blueberry bushes
May 12, 2025

Extremely poor plants-2replacement plants have died already-your company didn't care to replace any further so had no further recourse-poor customer service-won't order plants from you again!

Date of experience: May 2, 2025
Arkansas
1 review
0 helpful votes
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Paw paw
May 12, 2025

The tree had excellent root development and is doing great.

Date of experience: April 23, 2025

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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