Trees.com

Easy process and convenient, tha application through the internet was understandable

First tree sent looked like a dead twig second tree looked a little better but still is struggling. I'll never order from them again.

Never received 2 crepe myrtle trees. Very disappointed in not delivered

I purchased an Autumnberry Service Berry tree and was concerned about how the tree was doing and firstly if I had planted it correctly. I received caring knowledgeable advice and reassure that all was well. I feel Fastgrowing Trees cares about their products and customers. Hoping my tree will grow strong and healthy for many years!

Initially the plants I received were substandard. I let the company know and they offered a bit of a discount. I was not satisfied. However, after more communication they did send replacements that were the quality I was used to from this company.
I will continue to use and recommend them.

Didn't receive the plants I ordered. I have a mixture of Skip Laurel and Cherry Laurel. They arrived with pests as the leaves were chewed threw. I sent the company pictures and got no response other than please send pictures. I would like a refund.

I tried several times to get an address change, you never responded until after they delivered. Now one tree is amazing and one tree died.

Fantastic selection site with the full information about the plant including instructions for planting and care.

The purchase process was flawed. I was quoted a discount with a promotion that included free freight. When the order went through the freight charge was included which offset the discount. My complaint forced cancellation and when I went to reorder and was forced to upgrade to a larger more expensive tree that was scheduled for quick shipment. I paid for the larger tree and when the larger Tree (Meyer Lemon tree didn't arrive I was told that it was on backorder and waited about 2 months from the original purchase date. When the tree arrived by FedEx it was in a very large box with no internal support structure for protection. The box was crushed and many small limbs were broken off. There was a support bamboo shaft support which was I tried to contact by phone to report the issue and was advised to complete a form with photos. No one responded. My complaint was not addressed. There were no care or repair documents or advice available.

I DIDN'T KNOW IF I WAS SUPPOSED TO TAKE THE TAPES OFF OR IF THE TREE WOULD BREAK THEM AS IT GROWS. IT WAS NICELY ATTACHED TO THE STAKE AND IT LOOKED LIKE THE TAPE WOULD JUST BREAK AWAY ONCE THE TREE WAS GROWING SECURELY, BUT I WASN'T SURE, AND THERE WERE NO INSTRUCTIONS PERTAINING TO THE STABILITY TAPING FOR SHIPPING/GROWING.

Ordering was easy. Arrived a few days late but because they were packed so good they were in perfect condition. Third time ordering from FGT and they do not disappoint!

While the blueberry plants seem to be growing well, the choice of FedEx to deliver them is suspect. The box looked as though it had been used as a step stool and/or a bench. One of the plants was broken by the mishandling of the box.

Great products and shipping. I needed to have one of my trees replaced and the customer service was easy and quick.

Your plants are very nice but the 6' tree I ordered was pathetic. It was a 6' twig, 1 branch with a few leaves. For the same money I purchased from a local nursery a full looking small tree 6' tall with multiple branches and full of leaves. I'm very disappointed and will not be buying trees from you again

I was dismiss by customer service of my concerns about a missing companion plant. I bought an Anna kiwi plant what was supposed to come with another companion plant Meader Kiwi, I think in order to fruit. I am very disappointed with the fact that I felt dismiss by customer service knowing that it's supposed to come with second plant as it said on the tag and the description page …

Horrible! Ordered trees for mother's day delivery and still haven't received them. One email explanation that said, "Sorry we have been delayed"

Order went through, but never received my product. I have tried to contact someone, but have no response.

Delivered wrong item months ago. Never made it right. Offered me a store credit for less than I paid for the tree I didn't get

I ordered a number of different trees. The blueberry bushes and apple trees came in good condition and now, a month later, seem to be doing well. I had also ordered two cherry trees, which never arrived. I think that they just forgot about the trees. Fortunately, a refund was issued quickly after a mediocre experience with customer service. Based on the quality of the delivered trees and the ability to get a refund, I'll reorder the missing trees at a later date.