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Everything I've ordered is thriving! I look forward to adding more plants
The plant arrived healthy with a tiny lemon on it and soon flowered. It was on the deck, and our local rabbits stripped off the lemon and all the flowers (boo…). I have since raised it with a tall stand (it's in an pot)and it's doing well. It briefly had some mottled green and yellow leaves that dropped in the first 2 weeks—but then recovered. I have pinched off most of the baby lemons, in order for 2-3 to achieve a normal size (currently are about 1 inch). However, the tree has made over a dozen baby lemons so far, and is about to burst into bloom again.
Had a tree that died before the one year guarantee was up. They sent another tree quickly and without question!
I want to start with, my previous-first order was fine with no issue. My 2nd order was for a 3-4 foot 3-4ft fiddle fig leaf tree. I tried to order 4 bags of soil but it would only let me order 3, which was fine. Approx a week later I received an email stating that my order would be delayed due to where it was coming from/where that particular tree location was, needed to get updated clearance documentation before being able to ship it. I emailed to check in and was told that they were working with the vendor and that I would get an email when it was ready to ship. I waited 2-3 weeks longer and then called, was then told it was in and being reviewed. I checked back and was told it was still being reviewed, was put on hold and then told it would be shipping soon. I received a notice that it was shipping. The tree arrived and the box was damaged at the top and at the bottom and taped loosely taped up. It was open at the top a the top of the tree was mangled and broken. I took pictures and sent an email with pictures regarding the damaged. Also, the bags of soil that I ordered were not in the box. I thought maybe they were coming separately as the tree Box was very narrow but, my previous order had the soil packed within the box with the tree. I sent a separate incident email from the website noting the missing soil. I received a response regarding the missing soil asking me to check the box to see if by chance it may be still in it. I get it. Stranger things have happened but, double checking no soil in the box. I was told they where out of stock on the soil and would refund me. I had also mentioned in the soil email about the damaged tree and to send pictures and I let them know that I did send pictures attached to the damaged tree incident email which they thanked me for sending. Have not received any further communication.
Good plants and good customer service. This is second time ordering hope is not the last
Grape were to be delivered in Aug. Still not here and no notice when they will be here
Quality company with high quality products- plants in a box with a one year warranty 😎
I promise when your tree or plants are delivered, yes in a box, you will be impressed with how it has been grown, cared for & professionally packaged & shipped.
Great products arrive well packaged and quickly. If there is a problem they follow through and take care of it. Have been customer for several years now.
Ordered 5-6ft. White dogwood tree. Package was broke, and ball was not solid. Had to cut the plastic bowl, on 4 sides, so ball would: t fall apart. Planted immediately, with loving care. Dug hole a yard wide, put in top soil put a gallon of water in hole. Added more top soil, some mulch, and a mixture of minerals, vitamins, ECT. Called " super thrive," as well as miracle grow in water. Put more top soil, original soil, and 3 inch deep of mulch on top. Tree went into immediate shock! Everyday, I checked on it, and added some water. It never caught! I talked to an advisor from fast growing trees, and she said I did everything right. The tree is now dead. I'm very disappointed, as I planted nine other trees, at a cost of $42 each, and they all caught. I paid over $173 for this tree, almost 4 times more than I paid for other dogwoods, magnolias, Red buds, crabapples ECT.
They stand behind their products and I have enjoyed all the trees and plants I have purchased thus far.
Ordered a five apple tree When arrived it was a four apple tree which is fine. It was a little withered from travel but once in the ground and watered it sprung back up Tree is growing great, appears to have rooted well. Now I have to wait for a year or two for it to yield. Have bought other trees from Fastgrowing and they have done well. Definitely will order more trees. They have followed up a few times for this delivery issue and it isn't a problem. Just something they were happy to know about
Bought an Ice cream banana tree came in excellent condition been in ground since july still doing well in september. I am in zone 9b/10a bay area california I am hoping it will be able to get through winter without major die back. One thing I will recommend is for fast growing trees is to carry Dwarf Orinoco and Mekong giant as those are also edible and are more hardy for more areas. Other than that I am satified and will purchase again in the future.
Bought shrubs and love them. The website is easy to navigate. Arrived on time and in great shape.
Did not have any issues before, now there are no trees available that I want.
I ordered an orange tree for use as a house plant (we live in a northern climate). The plant arrived on time, well packed, and easy to plant in a large pot. So far, so good.
I ordered 2 plants and I wasn't told it would took a month to get, I had to cancel and I didn't get any. The plant that came on time was smaller than I expected
Had one of the many trees I planted die. It was a very simple process to exercise the warranty.
I ordered a spruce tree and some other ever green trees.The spruce tree was stiff and dried out when I got it all needles fell off in a week. Other trees are doing great looked good when received still great. My spruce got replaced opened the box half of it was burned looking almost three weeks later not doing g any better. I was told not to worry it would perk up... still waiting. The rest of the order looked great. No luck with the spruce.
Not so good. My trees. The leaves already turned brown. Watered every 3 or 4 days
I've ordered in the past and had a good experience. We lost one tree and were able to get a replacement. Thank you!