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Customer service is absolutely awesome and very easy to work with. They do what they say.
Plants are healthy when they arrive and the company is very responsive to all inquiries and concerns about planting and wellbeing of the plants.
Customer service good. Not sure why im responsible for the shipping cost.
I purchased 10 trees, one died after 4 months. They were quick to assist and replaced the bad tree
Ordered 80 Thuja Green Giant trees 🌲.
All arrived in good shape but ended up having some not take hold and grow. Fast Growing Trees are standing behind their Alive and Thrive warranty and replacing them. Will definitely use Fast Growing Trees for all my tree needs. Thanks
The delivery window was not accurate so when it was clear I would not recieve my tree in time I canceled. 3 stars because I was able to get a full refund relatively easily so that points to decent customer service, but I can't speak to the tree quality itself. I do wish the delivery window had been accurate because I really wanted a kumquat tree for my wedding ceremony and had to settle for a fig tree from lowes. I would attempt to order from them again in the future when I don't have a time strain. The prices were very good.
I received two bushes as a gift but they were lost in transit and by the time they arrived they were dead. They said they'd send me two more but they were on back order for 3 months finally I had to order something else.
Good quality trees and fantastic customer service! Replacement went seamlessly when there was an issue.
Beautiful trees were shipped and arrived when I needed them
I have been ordering from this company with many years. Lo e everything I receive! Never had a problem.
My to-go place for tropical fruit trees! Prompt shipments. Great customer service. I am a repeated customer. I recommend FastGrowingTrees
Every time I order a tree, the are quick to help with any kind of planting or health related questions. I have lost a couple and have never had a problem redeeming the warranty. Its never fun spending bookoos of money on a cherished tree and then something happens. I appreciate this company!
I ordered 2 plum bushes in June. By August I still had not received my bushes. I am so disappointed because the reviews had me all excited about getting excellent trees. All I kept getting was excuses as to why I had not received my order.
Trees died in drought of 2024 and fruit tree killed by spotted lantern flies
Ordered trees that were turning brown & dying within 30 days of purchasing. I reached out to customer service for guidance and they replaced the trees and provided very imformative information of handling the issue.
Ordered before everything came in great and healthy. Will continue to order
Had a broken peach tree, they replaced it no questions asked! They also replaced it with a larger tree.
Our Smokebushes arrived as promised and in great condition. They are doing well and look perfect where we planted them. Can't wait to watch them grow.
Advertised as vibrant and healthy 4-5 foot tree that yield crop the first season. What I received was a small tree with literally 3 leaves that died within weeks.
Great customer service, love the insurance policy provided