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Convenient and Easy! Maybe not the cheapest option, but better than driving around to mulitple nurseries hoping they have what i want.
Bought 21 plants prior. 1 did not make it. Tree was replaced.
I have purchased evergreens that are healthy and doing well. Shipping is handled well and plants are great.
Delivery was fast and plants look good when I received them
We bought a weeping willow. It arrived timely and looks healthy
I ordered a 5-6ft Flame Thrower Redbud tree which was delivered on September 6. The top 15 inches of the tree had no support and was broken and dead. The rest of the tree was drooping and limp and most of the soil was in the plastic bag surrounding the pot. After replacing the soil and watering the tree there was no noticeable improvement, now three days later the tree looks pretty much dead. I notified FastGrowingTrees and received a message saying that they were sending a replacement tree of 4-5 foot as they had no larger ones left. I was given a refund of $12.00, supposedly the difference in cost between the sizes which seems surprisingly little. I would have preferred a refund of the total amount - $165.71 - as I wanted the larger size, but I was not given the option. I have dealt with this company before with no issues but am very unhappy with this experience.
Ok. I am going to see what happens, but I will always use FT
I have purchased through FGT three or four times now. Their selection is exceptional, and their information on each plant helps make it a no brainer even if you're not used to maintaining fruit bearing trees or horticulture in general. I'll be buying all my future fruit trees and flower bed items from them!
Maybe our environment isn't conducive to growing figs indoors. It's high and dry here at 7850' in SW Colorado, and I have to run a vaporizer to improve conditions for them, so perhaps I'll keep trying that. Meanwhile, the olive tree is outdoors to enjoy full sun, but the wind blew all the budding olives off earlier this summer, so we'll look to next year and keep it indoors during that time, but it won't get direct sun.
I had good experiences with their customer service and they helped me about guaranteeing process.
I purchased a Japanese maple and planted it 2 days ago but the leaves seem to be turning ashy white and I'm worried it's not going to make it.
All of my plants are doing amazing and the one that didn't is being replaced. LOVE this company
I wasn't so sure at first. Some of the plant i received last year didn't look so hot. But with some assurance from customer service and a little patience everyone came to life in the spring and are now healthy and thriving. I'm so happy I just bought another tree.
The date of 1st experien was sept 2024
I had a tree die within a year, and with a call to customer service, I received a credit quick and easy to use on a replacement tree.
Got 2 trees with 60 day guarantee.
1 ok, 1 not so much within guarantee period.
Fast Growing Trees replaced the tree, ty
Learned from a horticulturalist that Leland Cypress (I purchased 11 several years ago) tend to last only 12-15 years. They are also prone to an incurable canker fungus. None of this was mentioned in your website. I now have 5 of the 11 still standing.
My tree died in a 3 day rainstorm and they were great about replacing it with the 1 year warranty
I've ordered multi times and purchased multi type of trees. Most of my trees are thriving. Only had to file a claim twice. Both times, they were handled with ease and speed and total satisfaction.
As far as being satisfied, have to wait till spring
The experts are extremely knowledgeable.
The response time is extremely quick.