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Have received multiple products from them. And LOVE the 1 year warranty
Excellent shipping and trees arrived in good shape
All the trees come in excellent shape. Much better than other companies I have dealt with
First time I bought a tree.
I didn't know what to expect because it was going to be shipped.
I was very happy with the condition of the tree when I opened the box.
Such informative guidance, great selection of high quality products, and excellent customer service!
Nice website. Informative and easy to purchase products.
I have ordered a number of trees and bushes over the years and always had good experiences. Good customer service if there are any issues.
2 lavenders and 2 sage were dead on arrival in my previous order. Roses survived and were packed properly. Can't remember the exact date of my first order.
I had a great customer care specialist who processed my order.
I was given shipping notices along the way.
The plants came on the date promised.
After unpacking the plants, they were perfect. Great packaging, btw!
Easy to use, fair pricing, good trees producing a lot of fruit
Great products with beautiful results. Thank you for the greatness in shipping.
I have ordered many times with this company, and I like the free shipping offer feature since shipping can be a bit expensive. Love how timely my plants are shipped to my home.
My Redbud tree was a replacement tree, free of charge as my original tree was very damaged in shipping and died.
Most of my products have been delivered alive and well and when they were not alive and well costumer service was great to work with in making the situation correct.
Everything I have ordered has been healthy and thriving.
My birch tree did well but other popular tree died
Well packaged and in good condition when the trees arrived.
My last order of 12 1 gallon grasses was missing one. That's why I gave it 4 stars not 5. Quality of plants was good& they are sending me the missing plant when it's back in stock.
Little Mr Meyer is doing great, even after receiving him with the main leader stalk broken and lying dead in the bottom of the shipping box. A longer box might have helped. He didn't seem to mind and is growing full and happy. I love the addition of Root Rocket. I'm sure it helps.