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Trees.com Reviews Summary
Trees.com has 32,265 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.
They respond to emails quickly and take action to resolve any issues! Also they have an excellent variety of plants and include growing and care instructions.
I needed help with my online order and it was easy to find the customer service information. There was only a short moment of wait time, and then when I spoke with someone, they were very helpful, kind and pleasant to talk with. They helped resolve the issue I was having and the order was completed.
I just purchase a 3 gallon Grand Champion rose. It is beautiful. The packaging was perfect. Hardly any dirt fell off the root ball in transit. I have had it planted for about 2 weeks now and the leaves are popping out all over it. I can tell this is going to be an outstanding addition to my landscape!
I tried to order a small tree and it was sold after adding it to my order box before paying. I felt rushed into buying the two trees I did buy in fear it would happen again. They should keep more small trees in stock because they go to fast. My husband freaked when he seen I played 130.00 for 2 tree's and that was the smaller one's
I ordered two lemon trees - one of the 3-4 foot and one 1-2 foot. They arrived within days and are gorgeous. My 3-4 tree arrived with flowers in bloom and the tree was in excellent condition and within two days I had a fully flowering tree! I was amazed at the health of something that came in the mail. The smaller tree is also very healthy, I did not expect it to have blossoms as it has only just begun it's growth but it is a very healthy tree and I am excited to see how they grow and change over the year.
I've made several purchases from FGT and I'm never disappointed. Delivered in a timely manner. Packaged for shipment real well. And healthy trees when they arrive.
I was unable to obtain White dogwood trees at any nursery within 40 miles of me. So, I went online and found Fast-Growing Trees. They had my trees, I placed an order, it was shipped next day and I received two days later. Entire process completed in three days! Trees were carefully packaged, no damage during shipping and they supplied detail care instructions. I plan to order more items in the future from them. Totally satisfied, future customer!
The lily had so many brown leaves as I got the shipment and had to remove them before potting it loosing it's volume.
Lemon tree only had a couple of green leaves, hope it will grow more as it start growing. Hope for both will do well as they start to grow.
I ordered two trees and paid for the additional warranty last fall. The trees were packed very well and arrived quickly. I did notice a lot of centipedes in the soil but treated that with diatomaceous earth immediately. My trees did well (potted indoors) but started to decline after a month or so. I emailed them and they were so helpful offering a ton of suggestions to help me keep my trees alive. In the end I did activate the warranty as they did die, in most part due to my own actions but the $16 I spent on the warranty paid off as the $180 worth of trees were refunded with store credit with no push back whatsoever. I was pleasantly surprised how easy the process was. Now my new trees are thriving (no centipedes in the dirt this time btw) and I will definitely be a return customer!
I was pleasantly surprised by the size of the trees I received. The lime and avocado trees were covered in unopened blossoms. I was hesitant to shop here because of the mixed reviews but would recommend shopping here in the future. The size of the trees I received was much bigger than I expected.
Received a tree with a pencil thin trunk and crooked. Trying to straighten it with a stick. Leaves had a residue on them.
Great.
I am not used to the internet so it takes me quite a while to figure out what you want.
It took 30 minutes for me to figure out what I am not a robot is about.
The tree arrived in perfect condition and within the time it was promised. We just had the tree planted yesterday. We just have to wait for Spring for it to start blooming.
Very pleased in how fast it arrived as well I was surprised at how nice it looked. The online service was easy and fast. It gave instructions and the video is what sold me on buying there. The prices are wonderful and it is truly a one stop place from tree to pots.
I recently ordered 6 large-sized Leyland Cypress trees to start with to see what quality they would turn out to be, and not only did they arrive just 2 days after placing the order, but they were all beautiful and healthy and arrived in excellent condition -- so much so that I quickly ordered 6 more and was rewarded with the same speedy delivery of beautiful healthy trees! Would order again from Fast Growing Trees without hesitation.
Special ordered group of Thuja Green Giant trees... found Eileen extremely professional and helpful in placing my order
We received our fugi and red delicious apple trees both were in excellent condition, also received our two fruit cocktail trees and they were in excellent condition with blooms already, and we also received our two cold hardy avocado trees and they have blooms on them as well. They were all crated great and shipped well. Can't wait to get our first fruits! Very pleased with all of our trees!
MY replacement Miss figgy looks good when arrived. Good customer service handling warranty. Will buy in future.
Shrubs arrived on time and in good condition. Great packaging. Plants were as described and very healthy. Recommend this supplier to anyone.
I ordered my treeexpecting it to arrive days later per the website and then after my purchase it said it would be delayed until April. A few days later my mother received her tree that she bought at the exact same time I did and she only lives 5 minutes away. I emailed asking about the status of mine and have not received a response back. When I try to check the status of mine the order status area is completely blank. Im very upset and would like to hear a response back and a time frame for when my tree will be delivered.
