Trees.com

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Trees.com Reviews Summary

Trees.com has 32,284 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.

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New York
1 review
0 helpful votes
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Plant arrived in great shape
April 4, 2018

Plants were well packed, healthy, and the instructions inside were helpful. A little drooping and growing once I first planted but looking good 2 weeks later

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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First time user
April 4, 2018

Tree was delivered on a Wednesday and planted that day. In 5 days new growth was very noticeable

Plan to use again

Date of experience: April 1, 2018
Illinois
1 review
0 helpful votes
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A 5 " stick is not a bush or a tree!
April 4, 2018

It will be 10 years IF the stick with NO leaves could be a bush at all. I am very disappointed and feel like I wasted $25. I want my $ back and you can have your stick back. Should have saved myself the headache and gone to our local nursery and at least got something that is visible from the road.

Date of experience: April 1, 2018
North Carolina
1 review
0 helpful votes
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Excellent trees shipped fast!
April 4, 2018

I love the trees I got- Coral Bark Maples were healthy, tall and shipped perfectly. The order came in so fast. They are in the ground and growing well. The price I would have paid locally would have given me trees less than half the size of the ones offered by Pam's Fast Growing Trees. Great value, nice quality! Thank you so much!

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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Disappointed
April 4, 2018

Items were undersized and arrived damaged. Did not meet expectations for the price paid. The items purcashed were to be of a certain size and the items received were of a lesser size.

Date of experience: April 1, 2018
District of Columbia
1 review
0 helpful votes
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Heritage River Birch
April 4, 2018

Delivered on time and exceeded my expectations of promptness and quality of packaging, and product. The tree arrived fast and in a cardboard packaging with all the designated labels for fragility and perishability.

Date of experience: April 1, 2018
Virginia
1 review
0 helpful votes
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Damaged plants
April 4, 2018

The packages I received had two damaged plants that were just squeezed one into the other. The bottom planted was damaged. Im very disappointed in the packaging this was my first order and will be my last as there were many beautiful plants that I wanted to purchase but your care in packing is inferior and not cared for about the plant or customer

Date of experience: April 1, 2018
Texas
1 review
0 helpful votes
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Fiddle leaf fig
April 4, 2018

I was excited to receive my plant. It was packaged well for shipping but upon opening I was quite surprised to discover the basket I paid extra for was unlined. The plant was not in a plastic container and then in a basket, it was literally placed in an unlined basket. This was a huge mess, dirt falling out of all the open weave in the basket. I had to buy a new pot and replant my plant. I do not recommend the basket option!

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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Great customer service
April 4, 2018

They were quick in their response to my concerns. Came up will a very fair resolve for my concern. Customer service is top priority with fast growing tree company. Thank you again. S. Langston

Date of experience: April 1, 2018
Georgia
1 review
0 helpful votes
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Happy
April 4, 2018

The trees seem to be doing fine. We planted them within an hour of their arrival.
The apricot tree is full of new green leaves.
It is hard to tell how the fig tree is doing but I think it is too early.

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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Disappointed with customer service
April 4, 2018

Cancelled order immediately because of high shipping cost. One third of order. Promise to remove charge by phone. It is on my statement as of april 1.

Date of experience: April 1, 2018
Colorado
1 review
0 helpful votes
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Don't know haven't received it yet.
April 4, 2018

It is the hardest place I've ever tried to track an order through. But I've got a friend that has received plants through them that are beautiful. So I'm hoping for the same results.

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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Love Our Fruit Cocktail Tree
April 4, 2018

After my Dad died (who was a major tree fan), we were looking for a tree to remember him by. I hadn't even know that a Fruit Salad (can't put the right term as it is viewed as an obscene word LOL) tree existed, but when I saw what it is (my Dad also loved fruit), saw that it would work in my zone, and saw all the good reviews, I knew this was the tree we were looking for. It arrived two days later, expertly packed, and looking quite healthy. We've had it now two weeks, and it continues to thrive. The only thing that I thought was a waste of money was the staking kits. The stakes were very tiny, and I don't think they would do anything in a strong wind.

Date of experience: April 1, 2018
Arizona
1 review
0 helpful votes
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Where's my trees?
April 4, 2018

Still haven't received my trees. They were supposed to ship two weeks ago. Email is *******@gmail.com

Date of experience: April 1, 2018
Oregon
1 review
0 helpful votes
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Great customer service!
April 4, 2018

I have received two trees from Fast Growing Service. The first tree arrived
Perfect and the best packaging possible and I called asked them for some extra guidance and they were quick to respond. Thank you!
The second tree arrived damaged, but the packaging was perfect. I reported
The damage tree and they are quickly sending me another one. I am expecting it to be perfect! Their customer Service is great! Thank you!

Date of experience: April 1, 2018
South Carolina
1 review
0 helpful votes
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Good product. Everything took right off. Everything was packaged well. The rhododendrons arrived healthy and the instructions were simple. I ordered a crepe myrtle that I couldn't find at any of the big box stores or local nurseries. Just followed the instructions and they are growing well.

Date of experience: April 1, 2018
Mississippi
1 review
0 helpful votes
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Seriously overpriced
April 4, 2018

I purchased my trees assuming that they would be top-notch quality for the $$$$ spent. They say no bare roots, so they not so cleverly put bare root trees in pots and cover with soil. When the pots are removed for planting all the soil falls off and reveals a poorly developed root system. I could have gotten bigger, truly containerized plants at Lowes for half the price. I wont be making anymore purchases from Fast-Growing Trees.

Date of experience: April 1, 2018
New York
1 review
0 helpful votes
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Healthy but young tree
April 4, 2018

The olive tree I ordered came packed well in a large box. The tree was the height I expected but i guess less full than I imagined. I have had the tree a few weeks and it is growing new leaves and recovering from its journey in the box. If you understand you will most likely get sent a healthy tree but a version much younger than most of the pics you see on the website you will be satisfied with your purchase

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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Very good experience with their plants.
April 4, 2018

I ordered many different plants from there and l am always very happy because until today are healthy

Date of experience: April 1, 2018
Germany
2 reviews
0 helpful votes
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Shipment
April 4, 2018

The plants were packaged and shipped well. Both plants were in excellent condition when received. Planting instructions were easy to understand and follow. I cant wait until my tree blooms.

Date of experience: April 1, 2018

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
+374
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