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Quick and easy to order. We got our trees within two days. Our Okame Cherry trees are starting to bloom and they are beautiful!
I ordered palm tree nearly two weeks prior this order, and I wasn't fully happy, short story long - the 3 plants I ordered on my second order were not better. The palms had the same disease/bacteria. The spider plant was not as I expected, due to shipping all 3 plants were placed in the same small
Box, besides palm tree illness plants end up experiencing damages during the shipment.
The banana arrived upside down- FedEx did not follow the shipping instructions. So the when the banana tree arrived, it was basically broken in half- all the stems or leaves were bent completely in half. I have it supported so I hope it will repair itself, grafting back together, but I am not so sure.
We're so sorry to hear how your plant arrived! We're reaching out to help!
Paid extra for oversize tree shipping, but the top of the tree was snapped off in multiple places when I received it and they shipped it in the same box as a non oversized tree. Only received 2/3 of my trees at first, a few days later emailed customer service asking if the missing tree was being shipped separately. Never heard back, but the third tree did arrive about a week after the first 2.
We're so sorry to hear how your tree arrived and that we did not receive your emails! We have reached out privately to get you a replacement tree!
I ordered several trees and bushes they all came in very well packed, some don't have any leaves since it's winter. But they came in good shape and form. Once in spring I hope to see the leaves grow
I ordered ona Sunday, and received my order on Tuesday. I was pleased with the plum trees and planted them both within an hour.
They looked great, both were pruned, and I hope to see growth this upcoming spring.
I'm very excited.
Now, I'm looking forward to receiving my Carlos Scuppernong vine.
I received my trees just as they looked on the web page. The packaging kept them heathy until they arrived.
I decided to try fast growing trees bye a friend of the family sent me a beautiful gardenia. It arrived in perfect condition. I placed an order however, and it arrived with damages and the dirt all out of the pot the order was shipped separately and the second order arrived broken in pieces could not recognize what it was. I bought the warranty so I received a credit. I will not order again, toooo stressful.
We are so sorry to hear that your order was not cared for during transit! We're happy that we were able to assist you with getting a credit for your plants and hopefully we can regain your business in the future!
The ten little trees seem healthy and green.
I hope they thrive.
We will see what the next few months bring us. They looked great when they arrived.
I feel like they are a bit small and several looked to my dehydrated.
We're sorry to hear this! We're reaching out privately to get some photos so we can help!
Very good experience. Sales lady very helpful and friendly. Made ordering easy and was very informative as to growing details in my area.
I send pictures about that order and looks like tree has been infected? Still waiting for response from fast growing trees after I sent pictures. Actually I sent email 2 times.
We're so sorry that your photos haven't come through! We're reaching out privately so we can get those
I'm happy with all I've received except the ginkgo! It's literally a twig, hopefully it's just an ugly duckling
This tree is dormant right now so what you're seeing is completely normal for this time of year. Please reach out this Spring if you do not see any new growth and it'll be covered 100%
Fast and convenient. Tree quality is as to be expected. Would order from again.
No complaints at all. Fast delivery, great condition, well packaged, all I need now is some decent weather so I can put them in the ground.
Smooth and amazing service. Definitely would do business again
A tree arrived that was damaged. Ryan contacted me and sent a replacement tree within two days of receiving his email. This company is very customer service oriented.
Got 3 damaged plants and FastGrowingTrees.com replaced only one which also came in partial damaged condition. Worst kind of shipping ever.
We're so sorry to hear about your concerns! It sounds like most of the plants came in dormant which is normal for this time of year and they are covered under our dormancy guarantee. We're going to go ahead and reach out about the replacement tree so we can see how it arrived and help out with this one.
Thank you for the excellent packing and fast shipping! I can't wait to watch them grow!
We're so sorry to see how your plants arrived! We have reached out privately to offer some help with this!