Trees.com

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Trees.com
trees.com

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North Carolina
1 review
0 helpful votes
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Love my Okame Cherry trees!
March 19, 2021

Quick and easy to order. We got our trees within two days. Our Okame Cherry trees are starting to bloom and they are beautiful!

Date of experience: February 15, 2021
California
1 review
0 helpful votes
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Second chance and not better
February 16, 2021

I ordered palm tree nearly two weeks prior this order, and I wasn't fully happy, short story long - the 3 plants I ordered on my second order were not better. The palms had the same disease/bacteria. The spider plant was not as I expected, due to shipping all 3 plants were placed in the same small
Box, besides palm tree illness plants end up experiencing damages during the shipment.

Date of experience: February 14, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to see how your plants arrived! We have reached out privately to offer some help with this!

California
2 reviews
0 helpful votes
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Shipping issues
February 16, 2021

The banana arrived upside down- FedEx did not follow the shipping instructions. So the when the banana tree arrived, it was basically broken in half- all the stems or leaves were bent completely in half. I have it supported so I hope it will repair itself, grafting back together, but I am not so sure.

Date of experience: February 14, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We're reaching out to help!

Texas
1 review
1 helpful vote
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No response from customer service
February 15, 2021

Paid extra for oversize tree shipping, but the top of the tree was snapped off in multiple places when I received it and they shipped it in the same box as a non oversized tree. Only received 2/3 of my trees at first, a few days later emailed customer service asking if the missing tree was being shipped separately. Never heard back, but the third tree did arrive about a week after the first 2.

Date of experience: February 14, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your tree arrived and that we did not receive your emails! We have reached out privately to get you a replacement tree!

Texas
1 review
0 helpful votes
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Excellent delivery and customer service
March 18, 2021

I ordered several trees and bushes they all came in very well packed, some don't have any leaves since it's winter. But they came in good shape and form. Once in spring I hope to see the leaves grow

Date of experience: February 14, 2021
North Carolina
1 review
0 helpful votes
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Santa Rosa & Methley
February 14, 2021

I ordered ona Sunday, and received my order on Tuesday. I was pleased with the plum trees and planted them both within an hour.
They looked great, both were pruned, and I hope to see growth this upcoming spring.
I'm very excited.
Now, I'm looking forward to receiving my Carlos Scuppernong vine.

Date of experience: February 14, 2021
South Carolina
1 review
0 helpful votes
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As described
February 14, 2021

I received my trees just as they looked on the web page. The packaging kept them heathy until they arrived.

Date of experience: February 14, 2021
Georgia
1 review
0 helpful votes
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Disappointed
February 15, 2021

I decided to try fast growing trees bye a friend of the family sent me a beautiful gardenia. It arrived in perfect condition. I placed an order however, and it arrived with damages and the dirt all out of the pot the order was shipped separately and the second order arrived broken in pieces could not recognize what it was. I bought the warranty so I received a credit. I will not order again, toooo stressful.

Date of experience: February 14, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear that your order was not cared for during transit! We're happy that we were able to assist you with getting a credit for your plants and hopefully we can regain your business in the future!

Oklahoma
1 review
0 helpful votes
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Good trees
February 14, 2021

The ten little trees seem healthy and green.
I hope they thrive.

Date of experience: February 13, 2021
Washington
2 reviews
0 helpful votes
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Look good
February 14, 2021

We will see what the next few months bring us. They looked great when they arrived.

Date of experience: February 13, 2021
South Carolina
1 review
0 helpful votes
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The trees came.
February 15, 2021

I feel like they are a bit small and several looked to my dehydrated.

Date of experience: February 13, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear this! We're reaching out privately to get some photos so we can help!

New Mexico
1 review
0 helpful votes
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Magnolia Tree
February 14, 2021

Very good experience. Sales lady very helpful and friendly. Made ordering easy and was very informative as to growing details in my area.

Date of experience: February 13, 2021
Florida
1 review
0 helpful votes
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Responding
February 15, 2021

I send pictures about that order and looks like tree has been infected? Still waiting for response from fast growing trees after I sent pictures. Actually I sent email 2 times.

Date of experience: February 13, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry that your photos haven't come through! We're reaching out privately so we can get those

California
1 review
0 helpful votes
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Ugly duckling
February 15, 2021

I'm happy with all I've received except the ginkgo! It's literally a twig, hopefully it's just an ugly duckling

Date of experience: February 13, 2021
Racheal S. — Trees.com Rep
over a year old

This tree is dormant right now so what you're seeing is completely normal for this time of year. Please reach out this Spring if you do not see any new growth and it'll be covered 100%

Washington
1 review
0 helpful votes
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Quality
February 13, 2021

Fast and convenient. Tree quality is as to be expected. Would order from again.

Date of experience: February 13, 2021
South Carolina
1 review
0 helpful votes
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Very pleased
February 13, 2021

No complaints at all. Fast delivery, great condition, well packaged, all I need now is some decent weather so I can put them in the ground.

Date of experience: February 13, 2021
Texas
1 review
0 helpful votes
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Great service and product
March 17, 2021

Smooth and amazing service. Definitely would do business again

Date of experience: February 13, 2021
Florida
1 review
0 helpful votes
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Great customer service
February 13, 2021

A tree arrived that was damaged. Ryan contacted me and sent a replacement tree within two days of receiving his email. This company is very customer service oriented.

Date of experience: February 13, 2021
California
1 review
0 helpful votes
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Got 3 damaged plants and FastGrowingTrees.com replaced only one.
February 15, 2021

Got 3 damaged plants and FastGrowingTrees.com replaced only one which also came in partial damaged condition. Worst kind of shipping ever.

Date of experience: February 13, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear about your concerns! It sounds like most of the plants came in dormant which is normal for this time of year and they are covered under our dormancy guarantee. We're going to go ahead and reach out about the replacement tree so we can see how it arrived and help out with this one.

Georgia
1 review
0 helpful votes
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Excellent packing and fast shipping!
March 17, 2021

Thank you for the excellent packing and fast shipping! I can't wait to watch them grow!

Date of experience: February 13, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
+375
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