Trees.com

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Trees.com
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Washington
1 review
0 helpful votes
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Meh
April 22, 2021

I was very excited to receive my Clementine, Meyer Lemon, and Hass Avocado trees. FGT wasn't the cheapest but I liked their selection online. After placing the order there was a delay in the delivery and I received no response to my inquiry regarding the delay. I believe the delay caused the trees to be a little worse for wear when they arrived and I'm still not sure if they will rally. However I am not reaching out to FGT again because I learned they aren't great at responding.

Date of experience: April 21, 2021
Cassidy M. Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some assistance!

South Carolina
2 reviews
0 helpful votes
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Wonderful Company
April 21, 2021

All our plants arrive is fantastic shape. Any questions or issues were quickly addressed and resolved. Highly recommend this company

Date of experience: April 21, 2021
West Virginia
3 reviews
0 helpful votes
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Good quality
April 21, 2021

Trees come shipped in good quality and they are very healthy.

Date of experience: April 21, 2021
New York
1 review
0 helpful votes
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Have to wait and see...
April 21, 2021

I ordered 2 trees and both had damaged with clear evidence that the box was bent/crushed in half. After reporting the damage with pictures, it was determined that the damage was minor and that the trees should recover. With only a 30 day warranty, we will have to see if the trees survive and product or if we wasted a chunk of money from ordering trees online.

Date of experience: April 21, 2021
Cassidy M. Trees.com Rep
over a year old

We are so so very sorry to hear the condition your Apple Trees have arrived in and are reaching out privately to assist you further.

Iowa
1 review
0 helpful votes
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Plants look great!
April 21, 2021

The plants arrived really well packaged, and the trees I bought all look great, despite the boxes being delivered upside down by FedEx. The trees are all really healthy looking, height exactly as advertised, with a good number of leaves. Super pleased, and I'm definitely going to order more!

Date of experience: April 21, 2021
New York
1 review
0 helpful votes
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Dense roots, took a while to receive
April 21, 2021

Green Giant (10 pack of 1ft - 2ft) is about 1ft tall with dense roots packd in 1qt drained containers. It took about 4 weeks to receive. It said ship in the week of April 4th, but it actually shipped out in April 10th Saturday, received April 14th. Although It is 2 day shipping, but including weekend. The root has been dried for 5 days. Upon received, I watered them immediately. They look fine now. My suggestion is order ahead avoid missing the planting season. The customer service is good.

Since I want to plant another 10 green giants in this season, I have to order from other online plant nursery, they shipped in a few days.

Date of experience: April 21, 2021
Rhode Island
1 review
0 helpful votes
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High Quality - Quick Delivery
April 21, 2021

Easy website to navigate with good level of detail. Ordering was very quick and I received the trees in days. All were in great shape and went into the ground that day. Two weeks later, everything is looking great.

Date of experience: April 21, 2021
New York
1 review
0 helpful votes
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Grand Nain 'Naine' Banana Tree × 1
April 21, 2021

Purchase what was to be a great banana tree on 25mar2021, the order shipped quickly week of 10Apr2021. The tree was delivered snapped in half, I immediately contacted FGTs for a replacement tree online, even sending pictures with no response. Followed up by phone, was directed to resubmit online request, even confirm that the request was received with the representative. As of today is we have been spammed to death by FGT but still not a single response about replacing the damaged tree.

Date of experience: April 21, 2021
Michigan
1 review
0 helpful votes
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Vanilla bean tree
April 21, 2021

The tree was well-package but did come out of its container in the shipping box I have replanted it and am encouraged that it is still alive. I'm excited to see how this grows!

Date of experience: April 21, 2021
Indiana
1 review
0 helpful votes
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Poor quality
April 21, 2021

Tree arrived with just a couple leaves that were already half dead. Company said to provide pics, and I did
Never heard from them. All i have is an expensive stick

Date of experience: April 20, 2021
Cassidy M. Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out personally to assist you further.

Texas
2 reviews
0 helpful votes
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Well packed for shipping
April 21, 2021

Very pleased fast and easy shipping thank you so much

Date of experience: April 20, 2021
1 review
0 helpful votes
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Bad condition when arrived
April 21, 2021

I bought 2 rose trees, pink knock out and dancing in the dark. They traveled for about 11 days, and when arrived, condition is not good. The pink one had about half live while the dancing one was less than half live then. The dancing one was not put in a pot when shipped, so the soil was almost off from the root. Now 2 weeks passed, the pink one looks ok, about 70-80 healthy. The dancing one is still struggling to survive. Bad experience.

Date of experience: April 20, 2021
Cassidy M. Trees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further.

Illinois
2 reviews
0 helpful votes
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Happy gardener
April 21, 2021

Trees received quickly. Seem to be very healthy. Very happy.

Date of experience: April 20, 2021
Wisconsin
1 review
0 helpful votes
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Satisfied Customer
April 21, 2021

Called with questions concerning shipment to Wisconsin, was assured there would be no problems but after 6 days in transport I was expecting a big disappointment. Because of the care in packaging, and of course the cool weather at the time I was surprised to receive a very healthy 5 ft. Corkscrew Willow!

Date of experience: April 20, 2021
Florida
1 review
0 helpful votes
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Hibiscus
April 21, 2021

The hibiscus arrived in just a few days. It was in very good condition. The flowers look great.

Date of experience: April 20, 2021
Georgia
1 review
0 helpful votes
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Amazing
April 21, 2021

Love this site. My trees live and are worth every penny.

Date of experience: April 20, 2021
Alabama
1 review
0 helpful votes
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Blue Berry bushes
April 21, 2021

I reviewed this prior and you sent me a note, thank you, however I was not able to get back with you until now. I bought 4 items - the Baby Cakes Blackberry bushes were great from the get go. Full and after several weeks now are already blooming. I also bought 2 blue berry bushes. One was the Top Hat - big from the beginning and also already blooming. The Sweet Heart Blueberry is still a few branches with 6 leaves as in the beginning and still now advancing.

Date of experience: April 20, 2021
Alabama
1 review
0 helpful votes
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A huge humiliation
April 21, 2021

If I could go into the negative I would. We bought a tree for my cousin and her husband whom they had just lost both his parents in less than 24 hours. The pictures on the website look wonderful. We wanted to give them something that they could remember them often; rather then sympathy flowers that die in a week or two. They sent us a picture of it thanking us. We were so embarrassed. It looked like two little twigs in the ground. The flowers around it were bigger. It was really humiliating. I called and told you about it. You took a 1/3 off; which was a nice token but it really not enough. The damage is done and not really enough compensation. The cost for what was sent is really not equal to what was sent.

Date of experience: April 20, 2021
Cassidy M. Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

Maryland
1 review
0 helpful votes
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Did not live up to expectations
April 21, 2021

I read the reviews before purchasing 3 plants. For the price I paid, I expected quality products. Instead, 2 out of 3 arrived looking half dead and beat up. Dont waste your money

Date of experience: April 20, 2021
Cassidy M. Trees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Iowa
1 review
0 helpful votes
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Good value
April 20, 2021

The trees seem healthy, but time will tell. Shipping was on time. Nursery's in the Derecho area are sold out. But fast growing trees had a selection.

Date of experience: April 20, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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